MajorMobiles UK Reviews 7,138

Use with caution. I collected a "brand new sealed" iPhone 17 from their warehouse in Heywood. But you're not collecting from major mobile warehouse it's a separate fulfilment company. The phone I received was opened and box all marked. I went back to warehouse but other iPhones they offered me were also opened and marked boxes. I've checked IMEI number and apple warranty registered 2 months ago. Submitted a return request under the 30 day guarantee but so far had no response. If you're expecting brand new sealed units as advertised, use with caution.

Edit.
Have received return instructions and have now sent back.

Really pleased with my experience with MajorMobiles from initial on-line order to opening my new Apple Air, which was purchased at a very competitive price. Excellent communications throughout. Would definitely use again and recommend to others. Thank you!

Great experience with this company and best price I found for the mac book I purchased

Genuinely pleased with the fast delivery and service. Having ordered at a relatively affordable and cheap price compared to other sites I was worried but their swift delivery and wonderful service was above and beyond. Would buy again !!

Fast smooth and perfectly on time

I placed an order for a phone with the understanding that the delivery window was 2-4 working days, as stated at the time of purchase. The phone was urgently needed to replace my damaged device, which is critical for both my work and communication with my child’s school.
It has now been almost 10 days since my order, and there has been no update or response from the company despite my attempts to get in touch. The lack of communication is completely unacceptable.
I have requested the immediate cancellation of my order and expect an urgent response. This situation is extremely frustrating, and I demand a prompt resolution.

Good price, rapid delivery and everything as described, what's not to love?

I used Trustpilot to make my decision, only makes sense to review...

I purchased directly from the site so they would avoid any 'onbuy' fees. I ordered an 17 pro max, was sent a 17 pro within 24 hours.

when it arrived I opened the package and realised it's incorrect, took 1 week of back and forth emails and a third company to send a QR code to return. it took 2 weeks to return the iphone. I chased every day after I had confirmation they received it when will my new phone arrive... just ignored.

I opened a claim with Klarna and they quickly refunded the whole purchase.

Crazy experience as they had to simply just resend another device, they have 1 email where no one replies... we're a family who purchase a lot of tech, and thought I'd found a great alternative store. Once completed I was going to get and ipad and mac for my bday in March.

anyways cannot trust.

This company will never respond to queries. I bought a Macbook Air in November via Onbuy without realising they were a reseller on behalf of majormobiles.com. The device arrived on time and although it was a US configured machine - which wasn't clear on purchase, I was satisfied. The problem is my son locked himself out of the macbook and Apple require original proof of purchase. This has to come from majormobiles and they are impossible to contact. They don't answer emails or requests through their contact form. They basically don't bother with even the basic customer service. I would apply a serious warning to doing business with them. It's not worth it.

I have sent 8 emails to this company and also Sent a recorded delivery signed for letter which was received by them but still got no reply, i am locked out of my new mac book and apple require the invoice with the serial number on it to unlock the device for me, I keep on sending in the emails and getting no reply what so ever the phone number to ring them doesn’t even. Work, I live two hours away from them so it’s not as easy to jump in a car and drive to them, can someone please reach out to me so I can get this sorted
I have now raised a complaint through trading standards who will get to the bottom of this

Great price. Had an issue but they did resolve.

Just purchased the best priced Apple Mac Mini M4 from this company, it was in fact an American unit only found this by the US lead supplied but not a problem at all so 5* from me.

I would give 0 or minus stars if I could! Absolute cowboy company, DO NOT ORDER. Ordered a MacBook & when it arrived it was a US MacBook, was not advertised & not what I wanted. After about 5 emails & threatening to open a dispute with my credit card provider they eventually replied & agreed to a return. The laptop has been back with them almost a week, no email to acknowledge return or info on refund. Took me another 4 emails plus further threats of opening a dispute for them to actually reply. Even then there was not even a hint of apology just “send us the tracking” (which I already had done in previous emails). Still no reply, still no refund. Will be disputing with my credit card provider & reporting to trading standards. All these positive reviews must be fake. Absolute scammers DO NOT ORDER!

Used Major Mobiles many times and always a fast efficient service.

Excellent price, quick delivery of an iPad.
Web site kept me informed on progress.
Slick operation👍

I got my m4 at very good price. I'm very satisfied with my new device and only drawback is box was liittle bit crashed. But device is totally fine. Thanks

Great product, postage and value. Highly recommend.

Arrived within 2 days even though company said it would be 4 to 6 days. Was slightly nervous about the good price. Computer was brand new with only 2 cycles from factory testing. Yes American version with plug adapter. Easily swapped power adapter but wish it had been specified as US version as pound sign not on keyboard and awkward for invoices etc. all in all a great buy and good service.

Excelent customer experience. Strongly recommend.