MajorMobiles UK Reviews 7,137

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the competitive pricing, often finding products significantly cheaper than elsewhere, and many appreciate the efficient service. The delivery is often described as fast and well-packaged, with some people highlighting the quick dispatch and next-day delivery options. However, some customers have experienced issues with product descriptions not matching the actual item, particularly regarding products being US versions with adapters, or not having physical SIM ports as advertised. There are also reports of communication problems, with some people not receiving tracking information or updates on their orders, leading to delays. A few customers also mentioned receiving open or marked boxes when expecting new, sealed items, and some reported concerns about product authenticity or items that failed shortly after purchase.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and authenticity. While many customers praise the... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast delivery, with... See more

Price

People report positive experiences with price, often finding great deals and competitive rates for various... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report issues with delayed or unfulfilled... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and swift service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered an open box iPhone and it came in a brand new condition although it had been previously activated then obviously returned but I can complain for the savings. The only thing they could do bett... See more

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 4 out of 5 stars

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Rated 4 out of 5 stars

Great price one of the most competitive around at the time in additon with 2 years warranty made this a great deal. The only thing I found odd is that it came with an american wall plug not UK. They d... See more


Company details

  1. Electronics Store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!


Contact info

3.7

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent service

Easy website to navigate & order i-pad 10. Price excellent & much lower than competitors. Delivery was very quick & secure. Packaging very good. Additionally a US charger & UK adapter supplied without the exorbitant charges so common with other vendors including Apple. What is there not to like? Excellent.

February 23, 2025
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Rated 5 out of 5 stars

Good deal on ipad

Pleased with the service from Major Mobiles. Ordered an ipad which arrived after a few days. The price I paid was good and getting a 2 year warranty as well. Would definitely use M M. again.

February 23, 2025
Rated 4 out of 5 stars

Ordered an i pad ver 9

Ordered an i pad ver 9 , cheapest place to buy it online , with discount code
“MAJOR10” it arrived as described in just over a week 👍-

February 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Superfast delivery

Easy ordering. Very competitively priced. Super fast delivery. Highly recommend Will be a returning customer.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted company.

Have purchased 3 IPads from this company,very quick delivery,and having a pdf invoice is good,have not had any problems with them yet,in my opinion a well trusted company,

January 31, 2025
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Rated 1 out of 5 stars

Day 8 I haven't received my phone

Day 8 I haven't received my phone, it says unforfilled, no correspondence from major mobiles about a delay or stock issues. I've sent 2 emails with no reply. Do better, I could have referred you to more customers but I am regretting my own choices

February 1, 2025
MajorMobiles UK logo

Reply from MajorMobiles UK

Sorry for the slight delay but I see this has been delivered.

Royal Mail YK302587278GB

Rated 5 out of 5 stars

Almost too good to be true

Almost too good to be true. Ordered my iPad late Sunday evening and had it Tuesday morning on standard delivery, price was cheapest I could find. Communication was good and received tracking info Monday morning. iPad was brand new from factory still in the wrapper. As a lot of people have mentioned it does come with a non UK plug but they supply an adapter and for someone who already has apple chargers around the house anyway I don’t really need another.
Great work guys thanks very much, have told my friends and family and will be back when I next need another device.
Thanks

February 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not buy from this company. They will not refund me for a phone that never arrived

The phone i ordered never arrived. It was an old battery in a phone box. I reported it to them and to the police. They will not answer my emails or phone calls. I searched for their company and they are not a registered company. One with a similar name was dissolved 2 years ago. I am starting the process of taking them to court.
One week later:
They are actually trading illegally and breaking Company Law. Their invoice does not have an address you can serve a Letter of Claim to ( the York House address is for a company called forward2me ) and they do not provide the names of either a sole trader or of partners in the business. Your 2 year guarantee is worthless!

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Worried I’ve lost money

Bought MacBook end of October for my daughter for Christmas. Opened for first time Christmas Day. While she was setting up her account the screen went wavy and then black. Returned to MM expecting replacement but told there was “signs of usage” and warranty may not cover. Laptop used for about 30 minutes in total by a sensible 17 year old. 30 days later I await an Apple inspection which they say they are organising. Laptop came with two prong plug and adapter so not sure where it’s come from originally. I am getting worried now that I’ve lost £675 and a very unhappy daughter.

December 25, 2024
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Rated 1 out of 5 stars

Poor Customer Services

Poor Customer Services

Order an iPad for Xmas a christmas present but when opened found out it was damaged.

Returned on 26/12/25 and told it would take 2 weeks. Nearly 4 weeks passed and they've stop responding to emails and I have they are not answering their phone!

January 23, 2025
Unprompted review

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