This company sucks! Took two weeks to schedule delivery. On the day of delivery, they called to say their truck had broken down. There was then no communication until I was told delivery would be dela... See more
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We spent £2400 on what we thought was quality garden furniture but less than 4 years later the rattan weave under the glass table top has disintegrated due to the sun and looks very unsightly. Contact... See more
Avoid avoid avoid. If you are looking for a reliable outdoor furniture supplier then keep looking and stay well clear of this company. They never fail to disappoint.
Just wanted to say how great the after sales service has been with the Maze Rattan furniture, we purchased the Maze Winchester sofa set about 7 years ago, unfortunately the sofa cushion was damaged a... See more
Company details
About Maze Outdoor
Written by the company
We see outdoor spaces as exciting opportunities to create a personal sanctuary for your health and mental wellbeing.
When we design our innovative garden furniture, we create it in your image. We understand your desire to relax in ultimate comfort and have fun entertaining in style in your own private social environment.
Our pioneering collections draw their inspiration from life, trends and culture from right across the globe.
A sofa, dining set, fire pit, bar, sun lounger, daybed, pod or hanging chair; whichever you choose from our vast range, you can relax in the knowledge that the materials used to create them are of the very highest quality. All come with the peace of mind of a manufacturer warranty.
When we design our innovative garden furniture, we create it in your image. We understand your desire to relax in ultimate comfort and have fun entertaining in style in your own private social environment.
Our pioneering collections draw their inspiration from life, trends and culture from right across the globe.
A sofa, dining set, fire pit, bar, sun lounger, daybed, pod or hanging chair; whichever you choose from our vast range, you can relax in the knowledge that the materials used to create them are of the very highest quality. All come with the peace of mind of a manufacturer warranty.
Contact info
United Kingdom
- maze.co.uk
2.8
Average
313 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Give me sunshine
Great service and great chairs now waiting for the sunshine!
August 17, 2023
Unprompted review
New pergola
Ethan and Ruben delivered and set up our new pergola. They were very helpful and friendly and did a fab job. The pergola looks great. Thankyou
August 16, 2023
Unprompted review
The website quoted 7-10 days delivery…
The website quoted 7-10 days delivery but I waited 8 weeks. I took a day off work for installation but they did not arrive. I would have appreciated a call to inform me. Feel like I've missed this summer. The guys who delivered and assembled my pergola were terrific. Demonstrated how to use
August 15, 2023
Unprompted review
What brilliant service, delivery men were very efficient and really polite. The furniture is better than the picture. Would highly recommend this company and its products. Thank you.
What brilliant service,
August 14, 2023
Unprompted review
Great instal from Dave and Jack who…
Great instal from Dave and Jack who worked efficiently and respectful of my property. On time and called to set time they would arrive. Demonstrated the pergola for me and made sure I could access my patio doors. It’s was a hot day but they just got on with it. Thank you both for a great service.
August 10, 2023
Unprompted review
Ethos corner sofa & footstool
Just received my furniture, delivery driver was very helpful. We paid £20 when purchasing the items for them to take away the cardboard, very good idea. Corner sofa looks fab, well made and free covers. (ethos). Outside all year and don't have to store cushions
August 10, 2023
Unprompted review
Delivered on time by two friendly guys…
Delivered on time by two friendly guys who carefully packed the boxes and gave me some instructions with assembly, only unpacked a few items but seems a good quality product
August 10, 2023
Unprompted review
Excellent customer service and…
Excellent customer service and communication. Everything happened as and when it was supposed to, no issues at all with their service and on-going support. I've been delighted with our garden furniture and would definitely use this company again in the future.
August 9, 2023
Unprompted review
Absolutely delighted with my garden…
Absolutely delighted with my garden furniture. The delivery service was excellent too. Very friendly and professional delivery team. 10/10
August 9, 2023
Unprompted review
Amazing customer service
Amazing customer service
The furniture is beautiful. The glass table top was smashed but was replaced and fitted with no issues
Would highly recommend this company
August 8, 2023
Unprompted review
Brilliant service and product
From order to delivery the service was perfect. Special thanks to the Alan and Charlie who delivered the sets, built them within no time and took away all the packaging. Will definitely be using Maze again in the future.
July 10, 2023
Unprompted review
Really helpful delivery
August 3, 2023
Unprompted review
Prompt and friendly service thank you 👍🏻
August 2, 2023
Unprompted review
Stunning quality
Stunning quality. I've had a 4m x 4m pergola and spent a full day building it, but what a piece of kit. Really impressed with the quality and how easy to build. Came with full LED light system and 4 blinds. Even in wind and rain the roof let's no water through. Would recommend this pergola and Maze. All credit to you Maze Outdoor.
August 1, 2023
Unprompted review
Friendly and helpful delivery…
Friendly and helpful delivery personnel. Phoned in advance of arrival and helped with some unpacking as the box wouldn’t fit through the door. They also kindly took away the huge box.
August 1, 2023
Unprompted review
The two guys who delivered were quick
The two guys who delivered were quick, efficient, polite and both had great personalities.
August 1, 2023
Unprompted review
Great service from the guys delivering…
Great service from the guys delivering our bar fire pit dining set. They offered to assemble and remove packaging for a fee on the day and gladly took them up on the offer.
Friendly and efficient service all round.
August 1, 2023
Unprompted review
Excellent product and fantastic…
Excellent product and fantastic delivery service. The guy went out of his way to find us and was very nice to deal with at the end of a long day! Thank you!
July 31, 2023
Unprompted review
Excellent delivery service who took the…
Excellent delivery service who took the time to unpack and place the furniture where we needed
Couldn’t recommend enough, just need the weather now!
July 31, 2023
Unprompted review
Very pleasant young lad…
Very pleasant young lad who volunteered to take away packaging. Arrived midway between times slot so could not ask for more
July 27, 2023
Unprompted review
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