Maze Reviews 

126
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I saw Maze clothing on Instagram and was a bit nervous about ordering. However, no need for qualms. My order was delivered quickly, beautifully wrapped and I am thrilled with it. Would not hesitate t... See more

Rated 5 out of 5 stars

My experience with the before and after sales is the best I have experienced from any clothing company in the UK. Shout out to Phil as again today I have made another order and he has assisted with my... See more

Rated 5 out of 5 stars

What a wonderful shopping experience I had at Maze earlier this week! Having followed Maze on instagram for a while I wanted to visit in person on my recent trip to Bristol from mid Wales.... See more

Company replied

Rated 5 out of 5 stars

Really positive experience. I usually stick to the same companies when buying online, however I couldn’t find what I wanted elsewhere. Read the reviews which were positive and then ordered. Bought a p... See more

Company replied

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Thoughtful style for good living. Fashion & Home stores in Bristol. Family business, since 1985. As seen in The Guardian Top 20 Independent Boutiques.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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No recent history of asking for reviews

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4.9

All reviews

(126)

14 reviews in the last 12 months

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Rated 4 out of 5 stars

Shipping Over Priced

I ordered online - I always do. The process was easy,I have been asked to review before actually receiving product so as yet I can’t tell how service is full filled. I was a taken aback by Shipping Charges which for one T-shirt at £5 for standard UK postage is excessive I will be interested to see how and when it arrives!

March 4, 2022
Unprompted review
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Rated 5 out of 5 stars

I like Maze very much

I like Maze very much. I think it’s an easy website to use and the items that are for sale are very thoughtfully picked by the seller. There is always something a little different and also in a range of prices to suit almost everyone.

December 5, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful shop, selling quality products.

I ordered through Trouva but feel I have to leave a review of Maze as am so happy with my purchase. I bought a pair of Redwing boots which they posted super quickly and I received within 48hours of ordering even though was only the 3–5 days free postage. To make the experience even more lovely there was a handwritten thank you card inside my package from Maze. It’s the simple things that make shopping, especially online shopping, human and all the more enjoyable. Thank you Maze. When I’m in Bristol next I will definitely be stopping by your shop. I didn’t have to return the boots as they’re perfect but had I needed to I get the feeling I would of been dealt with properly and quickly!

October 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Great collection of clothing and home accessories

I visited the Clifton Maze store and made a few purchases in Bristol when sending my daughter to Uni as a fresher last year. it was the first time I had come across this store since I have roots in London and live in HK.

On returning to HK I was delighted to know that I could purchase online which was wonderful especially during the pandemic and my experience was enjoyable and effortless. The goods came in a timely manner and well wrapped so no breakages or damage.

I love the curation of pieces throughout the store! Thank-you for doing what you do Maze!!

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service and Beautiful Items

Had an issue with some items that I ordered and the team at Maze couldn't have been more helpful and I was really pleased with the service.

Additionally, the items that I have purchased are beautiful and will most certainly be staple pieces in my wardrobe for many years to come.

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great range of clothing

Great range of clothing, really easy-to-use website and fast delivery. My recent orders even came with a handwritten note! Great service all round.

September 15, 2021
Unprompted review
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Rated 5 out of 5 stars

Beautifully packaged

Beautifully packaged with a lovely handwritten note thanking me for the purchase. Great range of clothing. Would defiantly use again.

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

Incredible customer service from Maze

Incredible customer service from Maze. They uploaded a pair of trousers online early so I could purchase. And I loved them so much they uploaded the other colour early so I could buy them too! 5 stars.

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

We always shop at Maze

We always shop at Maze. Wonderfully edited ranges, fair prices and great service.
Whether you shop in store or online the service is always fabulous and there are some very good deals in the sale (can be annoying when you buy stuff and two days later it is reduced, as I did this week).
My wife and I have spent a fortune with Maze over the years, and intend to continue.

August 11, 2021
Unprompted review
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Rated 5 out of 5 stars

Great customer service! Thanks!

Thanks Kate (i'm sorry if I don't remember your name correctly) and rest of the team at Maze. I had a small emergency and needed an item to be dispatched quickly for next day delivery. Thanks so much for helping me out yesterday and dealing with my request with such efficiency. The item is so lovely and as a bonus came wrapped in environmentally friendly packaging. Thanks again!

July 30, 2021
Unprompted review
Rated 5 out of 5 stars

What a little gem

What a little gem. Received 2 parcels from Maze, both beautifully packaged and lovely handwritten notes in both of them. Highly recommend everyone visit their website or shop

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

My first experience of shopping with Maze.

My first experience of shopping with Maze, a very
positive one and one I will certainly repeat. Wanted a particular Bellerose sweater, found out available from Maze, but unsure whether to order size 10 or 12. Rang their Bristol number, spoke with Emma or Emily who gave me the measurements for both sizes and was helpful, friendly and polite, a pleasure to deal with. I am thrilled to bits with my sweater, exactly what I wanted.

July 6, 2021
Unprompted review

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