I saw Maze clothing on Instagram and was a bit nervous about ordering. However, no need for qualms. My order was delivered quickly, beautifully wrapped and I am thrilled with it. Would not hesitate t... See more
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My experience with the before and after sales is the best I have experienced from any clothing company in the UK. Shout out to Phil as again today I have made another order and he has assisted with my... See more
What a wonderful shopping experience I had at Maze earlier this week! Having followed Maze on instagram for a while I wanted to visit in person on my recent trip to Bristol from mid Wales.... See more
Company replied
Really positive experience. I usually stick to the same companies when buying online, however I couldn’t find what I wanted elsewhere. Read the reviews which were positive and then ordered. Bought a p... See more
Company replied
Company details
Written by the company
Thoughtful style for good living. Fashion & Home stores in Bristol. Family business, since 1985. As seen in The Guardian Top 20 Independent Boutiques.
Contact info
26-28 The Mall, BS8 4DS, Bristol, United Kingdom
- 01179446266
- info@mazeclothing.co.uk
- mazeclothing.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I have shopped at Maze for years and…
I have shopped at Maze for years and find their clothing choice amazing a lovely mixture of European Brands and British.
Their service is excellent to!
A faultless service from Maze with…
A faultless service from Maze with great communication and very helpful sales assistance. I ordered at Lunchtime and received my purchase the following afternoon in London.
Fantastic
Maze went completely above and beyond helping me to buy a coat which had gone out of stock. When my size was returned, they called me before putting it back on line so I had the chance to buy it. They even transferred the 10% discount I had used on line buying a larger version of the coat which didn’t fit. Really kind, efficient and friendly staff. Personalised note in the delivery also a lovely touch. Thank you Maze!
Impressed!
By having what I wanted, when I wanted it these guys helped out. Can’t say more than that!
What made them even better, mind is the speed at which they handled the request. Order placed and less than 24 hours later, order received.
Fantastic service
Fantastic service, lovely people and gorgeous clothing, stylish, practical and eye catching. A joy to wear.
The website is easy to use
The website is easy to use , plenty of choice of good quality clothing.I placed an order which arrived before the expected date.The packaging was pretty basic ( not in a box like Matches or Paul Smith ,but you are not paying their prices ) but functional.
Overall a pleasant experience shopping at Maze.
it may be useful to offer returning customer's a discount on their next order as they might place a next order sooner.
Such a good choice and very quick…
Such a good choice and very quick service. Very personal touch with the hand written note. Used to visit the Bath shop which l miss very much.
Very good service that is lacking on…
Very good service that is lacking on most sites .Amazing stock and not overly priced ,always something there that me or my wife adds to the list.
A truely cool store
A truely cool store, independent but invested in quality and a great customer service.
I just wanted to say I ordered 2 x Cire…
I just wanted to say I ordered 2 x Cire Trudon boxes of matches from your website via Trouva. They arrived so fast AND with a handwritten note. I was thrilled. What superb service and it really was such a lovely touch to read your note. THANK YOU. Great service. Small gestures can mean so much especially in these times. We can all be guilty of being quick to complain and slow to praise, however, great job from your Bristol store who I believe fulfilled the order. Keep safe and have a very Happy Christmas.
Great selection and customer service
Great selection including my favorite Spanish clothes brand. Excellent customer service too. Thank you!
Really good customer service with quick…
Really good customer service with quick response to any queries and fast posting of orders, all beautifully wrapped up. Will definitely keep following Maze and their beautiful clothing

Reply from Maze
I can't recommend this boutique enough
I can't recommend this boutique enough. Customer service is so important and is top of the agenda here. I ordered a Bellerose parka with confusing sizes and after an email chat, their advice was perfect. Lovely communication, rapid reply, great packaging and sent super quickly. I would definitely shop here again. Thank you Mollie!

Reply from Maze
Fantastic online service
Ordered a dress online - delivery was quick, it was packed really well and had a lovely thank you note from Sarah at Maze

Reply from Maze
Brilliant shop, helpful staff
A great little shop selling lovely clothes. Always worth a visit in Bath.
Appalling attitude and terrible customer service
My partner had spent over £450 in their Bath branch on a new coat and pair of boots. Curious about the designer of the coat, we researched him at home. We found the exact same coat for half the price (£100 over the £200 we had paid in Maze) on the designers website. Giving Maze the benefit of the doubt, I presumed they had not bench marked their pricing yet. My partner went to return the coat and was told he could only be offered a credit note as he was (12 hours) over the return policy duration (14 days). When airing our disgust at the designer selling his coat at half the price - the gentleman simply said "we don't need to have sales". I wouldn't step foot in this shop again.
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