I would have put 5 stars if it was good like days before now you do bring more survey and say its now closed out of 5 survey you will get zero please fix this, lam not enjoying it like before
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Review summary
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Sins they upgrade the sistem I don't get much surveys, and when I finally find surveys most of the time I'm being disqualified after some questions
Company replied
Mobiworkx has been bad since they upgraded their site and now it has gotten worse. There's hardly any survey to answer and worse, you can't even login into your account once they log you out. For week... See more
Company replied
Two days after site upgrade I steuggled and ended up closing account, after a while i decoded to request reactivation of mt qccount they ignored me yet the reason to close was surveys that wouldnt... See more
Company replied
Company details
About Mobiworkx
Written by the company
Making money online starts NOW! Get rewarded for providing your thoughts on products and services you use on an everyday basis. It only takes a few minutes and it’s online so you can do it just about anywhere!
Sign-up is completely FREE!
SURVEYS
Complete surveys and get paid for sharing your feedback on products and brands we all know and love.
We will send you an invitation when surveys that pay are available. Click on the link within to start a survey.
Sign-in to your member account to view your available surveys.
Take care to provide thoughtful answers and make sure you complete the entire survey.
REWARDS
After each survey you will be rewarded with the advertised monetary amount. Your money is to be accumulated and can be redeemed for a variety of rewards e.g. airtime, gift cards, PayPal etc.
Contact info
United Kingdom
- mobiworkx.com
2.6
Poor
129 reviews
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I withdrew directly to my phone number…
I withdrew directly to my phone number but it never reflected on the other end but on the site it shows it was succesful
November 4, 2025
Unprompted review
Reply from Mobiworkx
Hello Zipporah.
I apologize that I am not quite sure what you mean when you say, "I withdrew directly to my phone number...". I would like to see how I can help. Can you please submit a ticket to our customer support?
When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away. Please also provide me with your mobile number and email address, if applicable, as well as a detailed explanation about your experience so I can provide you with the best customer support possible.
can't login
November 4, 2025
Unprompted review
Reply from Mobiworkx
Hello Rytchie.
I am sorry to hear that you are having troubles trying to login to your account. I would like to see if there is anything that I can do to help you get logged in. Could you please submit a ticket to our Customer Support Team and provide me with your account information including your mobile phone number and email address, if applicable?
When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away.
I am looking forward to hearing from you I can take a look and figure out why you are having issues logging into your account.
I am disappointed with Mobiworkx…
I am disappointed with Mobiworkx Surveys? because when i am trying to do surveys it keeps on saying "Survey Closed"
October 28, 2025
Unprompted review
Reply from Mobiworkx
Hello Nkosikhona.
I apologize that you are experiencing difficulties when trying to participate in our surveys and would like to help.
In order to do so, I would like to ask you to submit a ticket to our customer support team and provide me with your mobile number and email address linked to your account, if applicable, along with the survey numbers you were not able to participate in.
When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away.
I look forward to receiving your ticket so I can take a closer look into your account and see how I can help you have a more positive experience when participating with our MobiWorkX panel.
I can't login any more it keeps saying…
I can't login any more it keeps saying too much login attempt If my details is correct I should try again later please fix the logins page
October 28, 2025
Unprompted review
Reply from Mobiworkx
Hello Emmanuel.
I am sorry to hear that you are experiencing an issue when trying to login to your account. I would like to take a look into your account to see if there is anything I can do to help you get logged in.
In order to do so, I will need you to submit a ticket to our customer support team and provide me with your mobile number and email address linked to your account, if applicable.
When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away.
Once I have your account information, I will take a look and see if there is anything I can do to help you get logged in.
Vouchers take long to be delivered one…
Vouchers take long to be delivered one has to followup in order to get voucher this is very disappointing.
Skrill and other cash withdrawal such as virtual visa options should be made available.
Inability to login after login out - error message claims too many logins when none.
This platform has changed following upgrade
October 2, 2025
Unprompted review
Reply from Mobiworkx
Hello Mo.
Thank you for taking the time to provide us with your feedback about our MobiWorkX panel. I really appreciate your honest opinion regarding the recent changes that were made and would like to know more about your experience.
You should receive your reward vouchers within 5 days after redeeming without having to contact us each time. This is an automatic process. If this is not happening, I would like to know more about your experience.
Could you please submit a ticket to our customer support team and provide me with your account information, the order number for any orders you have not received within the 5 day time frame, screenshots of the error message you receive when you are trying to login? If you can take a video, that would be even better! This information will give me the ability to discuss this with our tech team to see if we can figure out if there's an issue happening on our side and, if so, get it fixed as quickly as possible!
When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away.
I look forward to receiving the information requested so that I can take a closer look and help ensure you have a much more positive experience when participating with our panel.
Mobiworkx survey is the best
Mobiworkx survey is the best, they are not a scam, after doing your survey your payment will be reflect immediately, and have withdrawn 3x on the app.I really appreciate the app and please you people should should try and make many survey available
September 20, 2025
Unprompted review
Reply from Mobiworkx
Hello Fatai. I am so glad to hear that you are enjoying our MobiWorkX panel! Having happy members is our number one priority!
I really wish to give zero star
I really wish to give zero star, we do complain about their upgrade they do nothing, l did a survey till the end and they did not credited the amount to my balance, secondly we are still experiencing more closed surveys making it hard to make 5 dollars, eversince you partnered with lightspeed things are dead on this site really, that lightspeed is a complete scam, they are busy closing surveys and pocket the money for themselves,what's the use then of sending surveys if we can't complete even 1 out of 10 you do sends
September 26, 2025
Unprompted review
Reply from Mobiworkx
Hello Lee.
I apologize for the issues you have been experiencing when participating with our MobiWorkX panel and any frustration you are feeling. This is definitely not how we want our members experience to be! Could you please do me a favor? Please submit a ticket to our Customer Support Team and provide me with your account information so I can take a closer look and try to figure out what is happening?
Absolute shame & scamof a platform
Mobiworkx should be ashamed to run a platform like this. I joined in 2021 and for years I have never been paid a cent. Every time I got close to completing a task you disqualified me just to avoid paying. This is pure exploitation.
No one should waste their time here. I left my full review here, so others don’t fall into the same trap. This platform should not even be operational.
September 12, 2025
Unprompted review
Reply from Mobiworkx
Hello.
I am sorry to hear about the experience you have had as a member of our MobiWorkX panel. I would really like to be able to look into your concerns further. Could you please contact our customer support team and provide your account information so I can look closely into your account to see what has happened?
When you submit your ticket, please add "SITEREVIEW-TP" as the Subject so it is easy for me to spot and I can start taking a look right away!
I am looking forward to hearing from you so that I can help further with your concerns.
I enjoy mobiworkx
I enjoy mobiworkx. I want to ask, my account is registered with a glo number, I want to redeem my reward at airtime, can I get the airtime into my mtn account instead if u choose MTN at point of redeem.
September 11, 2025
Unprompted review
Reply from Mobiworkx
Hello there.
I am so happy to hear that you are enjoying our MobiWorkX panel!
In order to take a look into your redemption options, could you please contact our customer support team and provide me with your account information? This will help to ensure that I am providing you with the best and most accurate information.
Thanks so much!
Please help.
Hi, I'm totally new to this app and I'm struggling to get surveys it's been about 4 hours since I've done a survey can you please help by sending more surveys.
September 4, 2025
Unprompted review
Reply from Mobiworkx
Hi there.
Thanks for providing us with your feedback regarding your experience with our MobiWorkX panel thus far.
Please understand that the number of surveys you receive will depend on many factors such as your demographics, lifestyle and interests, the number of surveys we have available, etc...
Please feel free to submit a ticket to our Customer Support Team and provide the email address and/or phone number you are registered with and we will be happy to take a look into your account to ensure there is nothing from our side preventing you from receiving as many survey opportunities as possible.
I got a survey mail of $1.25 for 20…
I got a survey mail of $1.25 for 20 minutes at 07:30AM, but when I logged into my account at 07:37AM, No such survey appears on dashboard. What is this! I have mailed you frequent times for same matter that survey mail receives but no such survey appears on dashboard then you reply that survey was closed due to fill up quota. Suppose, this same survey that received today 01 Sep 2025 was of 20 minutes then in just 7 minutes, how it can be fulled with it quota.
This same case happened too many times but no proper reply from your end. I am totally fraustated. This same is happening since when you switched to your new website. I haven't redeemed even 1 time in previous 3 months.
September 1, 2025
Unprompted review
Reply from Mobiworkx
Hello Rishav.
I would like to take a close look into the concerns have regarding your survey experience with our panel. In order to do so, could you please submit a ticket to our Customer Support Team with the subject line of: Follow-up from TrustPilot Review? Please be sure to provide your email address and/or phone number you used when registering with our MobiWorkX panel? In addition, please also provide any survey numbers you have where you experienced an issue? Hopefully, having this additional information will provide enough details in order to determine if there is an issue and get back to you with some useful feedback.
Mobiworkx is a legit survey company…
Mobiworkx is a legit survey company that rewards with cash or airtime. I have received airtime from them on several occasions. I received 5000 naira MTN Airtime from them today. Thank you Mobiworkx. Please always make surveys available for me to do. I therefore recommend it to everyone.
August 23, 2025
Unprompted review
Reply from Mobiworkx
Hello,
We're happy to hear that you find our platform legitimate and appreciate the rewards. Thank you for recommending us and for your feedback. We will make more surveys available.
Kind regards,
Huge loss for the panelists
This Company is taking my $13 Rewards, and they claim I have forfeited them, but they continue to send surveys. Whoever is going to join, just be alert.
I have used my time and airtime to do their surveys, and now they refer to the clauses.
August 21, 2025
Unprompted review
Reply from Mobiworkx
Thanks for sharing your experience. As much as we hate to let any of our members go, but sometimes this is necessary in order to fulfill our commitment to our clients.
I hate the new site…
I hate the new platform because now they even take long to reward for referrals since last month I have 52 referrals but no payment,I am done with this.
August 10, 2025
Unprompted review
Reply from Mobiworkx
We're sorry to hear you weren't satisfied with us. We will use your feedback to improve things on our end so your experience is better in the future.
Since they upgraded their website…
Since they upgraded their website things are falling apart I can't be even login for full 2 days when I finally do the surveys are closed ... I'm so sad about this because this mobiworksx is where I make money since I'm not working
August 2, 2025
Unprompted review
Reply from Mobiworkx
Hearing from you helps us grow in the right direction and learn from our mistakes. Thank you for taking the time to provide your feedback, Sibo.
NOT HAPPY WITH THE NEW UPGRADE
WHO EVER CAME WITH THE IDEA TO UPDATE THE WEBSITE HAS TOTALLY MESSED IT UP BEYOND REPAIR!TO LOGIN PAGE IS BROKEN, IF YOU MANAGED TO LOGIN MORE THAN 5 SURVEYS APPEARS WHICH ALL OF THEM HAD ALREADY CLOSED A WEEK ENDS WITHOUT EVEN COMPLETING A SINGLE SURVEY. MOBIWORKX WHY ARE YOU NOT LISTENING TO US AS THE MAJORITY WE TOTALLY NOT HAPPY WITH NEW UPGRADE IT NOT BENEFITING US AT ALL. THERE IS NO WAY YOU WILL REVERT THIS WEBSITE THAT IS A MESS INSTEAD JUST MIGRATE US TO THE OLD WEBSITE
July 16, 2025
Unprompted review
Reply from Mobiworkx
We strive to provide the best support possible to our members. We're sorry we did not meet your expectations this time and promise to continue to make improvements.
98%closed surveys 💀💯
Ever since the update, we've been receiving closed surveys back-to-back, and it's been over a month now. It would be better if you could just revert us to the previous, more stable layout because this is clearly not working for everyone.
July 2, 2025
Unprompted review
Reply from Mobiworkx
Hello Anele,
We appreciate your feedback regarding the recent issues with closed surveys. We're sorry to hear that the update has negatively impacted your experience. Our team is looking into these stability concerns to improve the experience for everyone.
Thank you so much for letting us know!
Regards,
Survey problem
If I was able to give it zero star I could.. because this website is totally mess up.. since you change it.its no longer the mobiworkx we use to know. Now it's rubbish.. to open the website is a problem. The surveys same thing.you will see 5 survey at once but all of them closed.what is that.. better change it to the old one. And remove this nonsense.. before it was good and sweet now it's rubbish total bushit.am not happy at all in fact we are not happy.. people are complaining about the same thing and you are not doing anything about it haaaa imi be SRS. And change the withdraw back to where it was before.
July 11, 2025
Unprompted review
Reply from Mobiworkx
Hello Annabel,
We appreciate your honest feedback and are sorry to hear about the issues you're experiencing with the website. We understand your frustration with the changes, survey availability, and withdrawal process. We're taking your concerns seriously and will investigate these issues to improve our users' experience.
Kind regards,
Bad it is now
Who ever advised you to upgrade from that old site to this rubbish site didn't advised you well,first payments are being issued after some days compared to the old site you would receive your payments next day, Secondly you load many surveys that are closed already making it hard for users to complete a survey in days, why don't you return to the old site for the sake of your reputation. THIS new site of yours is a completely mess
July 11, 2025
Unprompted review
Reply from Mobiworkx
Hello,
We truly appreciate you taking the time to let us know about your experience.
We understand the transition to the new site may feel different, especially compared to the old platform. One of the key changes we introduced was a new reward processing system designed to enhance security and protect our members’ accounts. While this does mean that payments can take a little longer than before, this upgrade was implemented with your safety and data protection in mind.
Regarding surveys, we are continuously working with our partners to ensure that available surveys are relevant and open at the time of access. Your feedback is valuable, and we’ll pass it along to our team so we can keep improving the experience for all members.
We truly value your participation and patience as we continue to enhance the platform.
Best regards,
I Answer all questions correct but me…
I Answer all questions correct but me and my twin sister we Answer the same question and our profile are the same but u give her money and reject me why I am not happy I was trying to have fun and earn so that I will have something on the table 😭😭😭😭😭😭😭😭😭😱
June 4, 2025
Unprompted review
Reply from Mobiworkx
Thank you for your feedback. We apologize we didn't live up to your expectations and promise to keep trying to do better.
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