Great customer service; pro bi fins ( fiberglass) fins made it to me in Seattle in about a month after ordering. Swam for over an hour in the pool yesterday. Foot pocket fits great and just need to br... See more
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Molchanovs International is dedicated to sharing our passion for freediving with the world. Our mission is to elevate the expertise of freedivers at all levels through comprehensive training programs and resources, foster vibrant global and local freediving communities that inspire and support enthusiasts, and develop cutting-edge gear that ensures the best possible underwater experience. Join us in exploring the depths and embracing the freediving lifestyle!
22 Leedon Heights #08-32 Singapore, 26619, Singapore, Singapore
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I like the mask because it really conforms to my face well compared to other brands. Shipping wasn't extremely fast but worth the wait.

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The training fins are incredible! I would recommend them for anyone's dive/training kit for sure!

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Friendly service and fast shipping. Updated me on out of stock items and provided options for refund or alternative. Quality gear.

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Amazing products for free diving. Very good quality.

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I bought one of the Molchanov float and I don't regret, it's big and robust.
Unfortunately I've lost the oral inflation tool, so I could top-up the float in air anymore, but Molchanov sent me a new one 100% free, I was really impressed, very good customer service.
I recommend

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I ordered a wetsuit and couldn’t be happier! The Molchanovs team was professional and responsive — they answered all my questions and helped with sizing. Delivery to Europe was surprisingly fast. The quality of the suit is outstanding. We’ll definitely come back for the next one!

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Great products and great customer support!

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Great customer service; pro bi fins ( fiberglass) fins made it to me in Seattle in about a month after ordering. Swam for over an hour in the pool yesterday. Foot pocket fits great and just need to break it in for a few hours. I ordered soft regular and I'm 66 years old fit, weigh 186 pounds, am 6 feet. Fin requires very little effort. I will need to perfect my ankle snd toe technique in order to get all the performance. Very pleased so far!!

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Everything when perfecto from the buy until receive my order.

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Anna was absolutely amazing. I was in between sizes on foot pockets with an upcoming trip. She helped to ensure prioritization getting both pairs to me on time. Even though I returned the wrong ones, this has been an excellent customer service experience.

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The customer service experience at Molchanovs is the best I've had so far. I ordered a wetsuit in December for a DeepWeek event in February, but just a few days before the event, the package hadn't arrived at my home in Colombia. Even though the problem was with my country's shipping company, Molchanovs helped me quickly ship another wetsuit to USA so a friend of mine could receive it and take it to the event for me. Since the first package still have not been delivered, Molchanovs decided to refund the first wetsuit even though the Colombian shipping company was responsible for the incident. I must also say that communication is very efficient; they always respond to my messages within a day. Last but not least, I must say that I am very happy with my new wetsuit. I used the website's sizing chart to decide on my size, and the wetsuit fits me perfectly. It's clearly of very good quality, and it's also quite comfortable. Thank you so much Molchanovs for helping me get my wetsuit in time for DeepWeek!

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Ordered the Items and Received in a timely matter.Great to Deal with.Great Product!!!

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Change DPD, very slow and unreliable. Havent received my products yet… Whats the point in branded products when I could by similar swimming apparel in my own city, from Decathlon shop?

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Good delivery time and product looks high quality.

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Measurement guide is very helpful and easy to get the right size. All important details are in the website and the right pages. looking forward to receiving the new suits.

Reply from molchanovs.com
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