Never got a reply email back regarding my broken Momo mat and was told I’d get a replacement and it’s been a month. Very upset on this whole experience
Company replied
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See what reviewers are saying
Wonderful under my very large automated water fountain. No more telling my 5 dogs to stop spilling. My friend recommended you. Tku
Company replied
I really like each of the three items I purchased-- small soap stand; dish drain base; and the bath mat. It took me a few days to mentally adjust to the bath mat. Because I was accustomed to seeing s... See more
Company replied
Great product! And great customer experience, too. There was damage during the delivery and communications to address this issue went well. They were understanding and structured. Its always nice to f... See more
Company replied
Company details
- #49 of 90 best companies in Home Goods Store
Written by the company
“Simple Innovation” We design intelligent, practical solutions that make everyday life easier. Founded in 2018, our mission is simple: create products that work beautifully, last longer, and enhance daily life at home through sleek, minimalist design. We operate across the USA, the UK, and Brazil, serving thousands of customers who value thoughtful innovation and dependable quality. Every item we create, from our best-selling stone bath mats to our kitchen and home-care essentials, is tested, refined, and designed to deliver real comfort and convenience. Our guiding principles: • Intelligent Design – Solutions that address real needs with clarity and simplicity. • Reliability – Durable materials, consistent performance, and rigorous quality control. • Sleek Minimalism – Clean, timeless aesthetics that complement any home. • Practical Innovation – Everyday products that feel natural, effortless, and premium. We stand behind everything we make. If something goes wrong, our customer care team is here to help with fast, attentive support and solutions that put people first. A better life, through simple innovation - this is what we work for every day
Contact info
66 W Flagler Street, Suite 900, 11347, Miami, FL 33130, 33130, Miami, United States
- (305) 998-2988
- info@momo-lifestyle.com
- momo-lifestyle.com
4.3
Excellent
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Ordered three bath mats
Ordered three bath mats, one cracked and broke in the first week. Left a review stating this and customer service reached out to me promptly and sent a replacement. They work good, you can feel the bottom of your feet dry after a shower.
March 18, 2022
Reply from Momo Lifestyle
Hi Zachary, we are so sorry to hear about the experience, maybe the product suffered rough handling during the transportation. Happy to know that they work well for you! Don't worry, we will replace the broken item, our team will get in touch right away via email. Rest assured that the problem will be solved!
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great idea
great idea. wish it could hold more solution. & last longer. would like to place in my car. but seems liquid can spill out.
March 14, 2022
Reply from Momo Lifestyle
Hi Mau, very glad to learn you liked the idea!
And thank you for the suggestions, we have made note.
Regarding car usage, we do have customers using in the car without problems, just cannot tilt it during usage. Get in touch if you want further details and we will be glad to assist :)
Reply from Momo Lifestyle
Hello!
We're glad you're enjoying your M4 water dispenser! The rechargeable lithium battery is long-lasting, and keep in mind the product comes with a 1 year warranty too!
Momo Lifestyle Team
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