Amazing service from the team at Moovers Alicante Airport. Highly recommend! Refreshing that they really seem to want to give you a positive experience, no anxiety about looking for damage and speedy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
ES : Moovers Mobility Lovers somos el Rent a Car de la tranquilidad y la confianza. Encontrarás nuestras oficinas en el Aeropuerto de Alicante y en Dénia. Reserva con nuestra Tarifa Infinity , con seguro a todo riesgo y kilómetros ilimitados, para viajar sin preocupaciones con vehículos nuevos y premium. Puedes consultar todos las ofertas y condiciones en nuestra web, www.moovers.es. Elige entre más de 200 coches, y conduce el coche que elijas gracias a nuestros modelos garantizados. Gestiona todas tus reservas a través de la web, o por teléfono o WhatsApp, ¡como tu prefieras! Ven a visitarnos y recoger tu vehículo de 07:00 a 23:00 . GB : Moovers Mobility Lovers , we are a Car Hire focused in transparency, honesty and give you a piece of mind. You will find our office at Alicante Airport and Dénia. Hire your car with our Infinity Rate , a full package with unlimited millage and fully comprehensive insurance, made to travel hassle-free. You can find out more about our offers and terms and conditions on our website, www.moovers.es You will be able to chose between our more than 200 cars and drive the vehicle you have selected. Manage all your booking online, by phone or WhatsApp, up to you! Come to visit us and pick up your car from 07:00 to 23:00 .
Contact info
Carretera Torrellano-Aeropuerto, CV-852, km 1.3, 03320 Alicante, 03320, Alicante, Spain
- +34648978019
- info@moovers.mobi
- moovers.mobi
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 63% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent!
This is the best car rental company i. have used. I was picked up from the pick up location (floor minus 2 at the airport) and taken to the car rental place and there was no queue to pick up the car. One hint, you need to look for the pick up van with Moovers on it. I booked through a broker and at first I was looking for that name. On the return I put ‘Moovers Alicante Airport’ into Google maps and the sat nav took me straight there and again a streamlined process. Highly recommended!

Reply from Moovers Mobility Lovers
Great experience. We arrived at Alicante Airport on 21st…
We arrived at Alicante Airport on 21st of January and as we got our luggage from the carousel I got a call from Antonio in Moovers mobility lovers saying they would have a pick-up bus at the airport in 15 minutes, which they did.
We had booked a Hyundai Tuson automatic for 20 days, while going through the paperwork I was offered comprehensive insurance which I declined as I had deposit insurance, which they accepted without any fuss.
We got a free upgrade to a Mercedes GLA with only 2500 kilometres.
We had a great holiday and returned the car on time and got checked out very efficiently by very friendly staff.
We will definitely be using this company from now on and would totally recommend them.
Moovers Car Rental at Alicante Airport
I've used Moovers to rent my car at Alicante Airport quite a few times now over the last year and have always found them very professional. They provide an excellent service. Thanks
Excellent car hire company
Excellent car hire company with wonderful staff. Have hired a number of cars with them at very good prices. Highly recommended
Great service and great value
Great service and great value. Car was spotless, staff speak good english, we had a good experience, recommended.
Fast pick-up with a friendly service
Fast pick-up with a friendly service. The car was new, clean with clear instructions for refuelling and return. Recommended!
I highly recommend Moovers mobility…
I highly recommend Moovers mobility lovers. Everything was perfect and they had the best price for a car rental with full insurance. The staff is friendly and very helpful. When a car crashed into us in the parking lot, we contacted the Moovers staff and they advised us exactly what to do. They made it almost stress-free and helped us a lot. We will definitely come back next time and book a car with Moovers.
An exceptional service!
I had a very good experience with Moovers. I didn’t know about this company before, but from the very beginning, the team was super friendly and professional, ensuring that the entire rental process was quick and hassle-free. The vehicle fleet is modern, clean, and well-maintained, which gave me great peace of mind during my trip.Additionally, the rates are very competitive, especially considering the quality of the service. I loved that the office was so clean and conveniently located near Alicante airport, making it very easy to pick up and return the car.
I definitely recommend this company to anyone who needs a reliable and stress-free car rental service. Without a doubt, I’ll rent with them again in the future!
Good and easy communication
Good and easy communication thrugh WhatsApp before, during and after the rental. Great new car. I can recommend the Moovers Alicante Airport business. Thank you
First time using Moovers for our…
First time using Moovers for our regular car hire. Good communication throughout with the opportunity to complete the majority of the paperwork in advance for a quick collection.
Part of our reservation included two child seats. Antonio was extremely helpful and understanding in resolving a slight problem which led to a positive conclusion.
Would use again. Thanks!
Moovers on up
Our experience with Moovers was exceptional, fabulous communication throughout the process from upgrade options to pick up point at the airport. Short ride from the airport, spotless premises, very friendly staff - would no hesitate to book again. There are lots of car hire companies out there but Moovers went the extra mile with quality of vehicles and customer service!

Reply from Moovers Mobility Lovers
Avoid like the plague
I had an incredibly frustrating and disappointing experience with Moovers Car Rental that I feel compelled to share.
Firstly, they imposed a hidden fee for collecting the car after 11:00 PM, even though my flight was scheduled to land at 10:40 PM—a detail clearly stated during the reservation process. Shockingly, this fee was only communicated on the day of the booking, despite the reservation being made over two weeks in advance. The fees are buried in the terms and conditions and at no point are they presented clearly during the booking process.
The staff’s attitude was appalling, with Silvia, in particular, being outright rude and dismissive. Rather than addressing my concerns, they seemed determined to stonewall me.
When I escalated the matter, a supervisor called me to discuss the situation. After I explained my dealings with Silvia and expressed that I felt robbed by the hidden fees, the supervisor (whose name I unfortunately didn’t catch) took issue with my choice of words. He stated he didn’t like my expression and, astonishingly, also refused to accept my complaint.
The most egregious part, however, was Moovers' decision to cancel my booking without my consent, solely to prevent me from filing a formal complaint. Even after canceling the booking, they refused to allow me to submit a complaint. When I asked for my personal data to be deleted in accordance with GDPR regulations, they became completely non-responsive, demonstrating a clear violation of GDPR laws.
This company lacks professionalism, transparency, and accountability. I strongly advise avoiding Moovers at all costs. Their disregard for customers and the law is appalling, and no one should have to endure such treatment.

Reply from Moovers Mobility Lovers
Moovers
Moovers, Car Hire, Spain 🇪🇸
The staff were very friendly and easy to deal with. The car was spotlessly clean and great to drive. We travel a lot to Alicante and Moovers is now my go to place for car hire.

Reply from Moovers Mobility Lovers
The best rental in Alicante.
Absolute impeccable service from all members of the team from before I even arrived in the country. A WhatsApp message to let me know I should text them to let them know when I arrive to be picked up, an immaculate car for an unbelievable price including full insurance, no hassle at all when returning the car and even had time to chat with me during the shuttle ride. I go to Spain 4/5 times a year and will 100% continue using Moovers every trip from now on, especially after comparing to the other rental companies at Alicante airport.

Reply from Moovers Mobility Lovers
Great service
Really happy with our hire car and the excellent service provided - we hired for a long weekend in Alicante from UK, with the full insurance (no deposit) and a baby seat. We checked in online, and the pick up was extremely quick and efficient.
Car was in excellent condition (5-door Yaris hybrid) and the good condition baby seat was isofix, so was a quick and easy fit.
The communication and shuttle services were excellent, and the car return quick and efficient.
Highly recommend this company, we will be using them on our next trip for sure.

Reply from Moovers Mobility Lovers
Top class rental company.
Excellent company. Punctual, friendly staff. Nice car and excellent rate. Highly recommended.

Reply from Moovers Mobility Lovers
I rented a car for the first time
I rented a car for the first time, so I was initially a bit skeptical. However, everything turned out perfectly thanks to Moovers. We were picked up on time at the airport, and the drive to their location was just about 10 minutes. We opted for the full coverage package, and I’m really glad we did! We rented a fiat 500 for a week. For just the two of us it was fine. On our departure day, we returned the car, and they kindly took us back to the airport. Overall, a seamless experience, and next time, we’ll definitely choose Moovers again! Highly recommended!

Reply from Moovers Mobility Lovers
The perfect mobility partner
The perfect mobility partner. Reservation from your favorite car easy online. Fast and comfort pickup at the airport in between 20 min after landing. Staff very freindly and interested. And above all a very good rental price. I am very satisfied! See you next time.

Reply from Moovers Mobility Lovers
Finally. An honest car rental company.
From booking to collection to returning the car everything was well organised and clearly communicated. We received an email prior to travelling which enabled us to provide all information in advance speeding up the collection process. We were asked to send a WhatsApp on arrival which was promptly answered and we were picked up quickly. On collection they accompanied us on a thorough inspection of the car documenting everything in photographs on an ipad which were shared with us by email. All staff were professional, friendly and helpful. The car was exactly as booked and the return process was just as smooth. The whole experience was a vast improvement on previous rentals with other car hire companies and we will definitely be using Moovers again.

Reply from Moovers Mobility Lovers
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







