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Motorpoint - Burnley Reviews 

1,816
•
TrustScore 4.5 out of 5

4.7

Rosegrove Lane, BB12 6EH Burnley, Lancashire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Everyone at Motorpoint were helpful nothing was to much for them to help my wife and myself when buying our car thanks again. Eamonn and Christine

Rated 5 out of 5 stars

The whole process of trading in my car and receiving my new car was handled seamlessly. Everything was explained carefully and it was completed quickly and easily, even despite a technical issue on t... See more

Company replied

Rated 5 out of 5 stars

I was well informed and both Ashton and Ryan helped me enormously, there was no waiting around, and everything just fit into place. Enjoying driving this Toyota Yaris cross now.

Company replied

Rated 5 out of 5 stars

I came in and reserved a car. The person we seen was Muhi Rohman he was very informative and patient. When I went back to see the car I seen Muhi again he arranged a test drive after which I agreed... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Rosegrove Lane, BB12 6EH, Burnley, Lancashire, United Kingdom

  • 01282 881355
Promotion box for Motorpoint - Burnley

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,816)

6,224 reviews in the last 12 months

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Rated 5 out of 5 stars

This being about my seventh time I've…

This being about my seventh time I've purchased a car from Motorpoint, I think that says it all.

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We are delighted to hear of your continued loyalty and satisfaction with us. Thank you for your wonderful feedback!

Thank you
Motorpoint

Rated 4 out of 5 stars

Great choice of quality cars

Great choice of quality cars. Very helpful staff. Competitive prices.

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're delighted to hear that you found a great choice of quality cars and that our staff were very helpful. It's wonderful to know you appreciated our competitive prices.

Thank you
Motorpoint

Rated 5 out of 5 stars

Good selection

Good selection

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

thankyou for your feedback :)

Rated 5 out of 5 stars

Good service

Good service, clear process, great result!

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We appreciate you sharing your experience with us. We're so glad that you found our service to be good and the process clear, leading to a great result.

Thank you
Motorpoint

Rated 5 out of 5 stars

From entering the front door was…

From entering the front door was greeted well,told useful information if we we're instrested in any of the cars in sale,staff we're excellent no pressure whatsoever, service we received was excellent....

August 31, 2026
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Reply from Motorpoint - Burnley

We're so pleased to hear you were greeted well and found our staff excellent, providing useful information without any pressure. It's wonderful that you received such excellent service!

Thank you
Motorpoint

Rated 5 out of 5 stars

The Asian gentlemen with glasses on

The Asian gentlemen with glasses on, sorry don't know his name was absolutely brilliant

August 31, 2026
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Reply from Motorpoint - Burnley

We're so glad to hear about your positive experience with our team member! We appreciate you sharing your kind words.

Thank you
Motorpoint

Rated 4 out of 5 stars

Friendly efficient staff who dealt with…

Friendly efficient staff who dealt with our purchase very professionally.

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We appreciate you taking the time to leave us a review! We're so pleased to hear that our staff were friendly and efficient, and handled your purchase professionally.

Thank you
Motorpoint

Rated 5 out of 5 stars

The experience was excellent from start…

The experience was excellent from start to finish

August 31, 2026
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Reply from Motorpoint - Burnley

We're so pleased to hear that your experience with us was excellent throughout. Thank you for taking the time to share your positive feedback; we truly appreciate it.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent service and advise in terms…

Excellent service and advise in terms of trade in and vehicle purchase.

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We appreciate your 5-star review! We're delighted to hear that you received excellent service and valuable advice regarding your trade-in and vehicle purchase.

Thank you
Motorpoint

Rated 5 out of 5 stars

Good experience

Very professional and easy to work with

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We are so pleased to hear that you found our team to be professional and easy to work with. Thank you for your kind words and the five-star rating!

Thank you
Motorpoint

Rated 5 out of 5 stars

Buying a car was so easy

Buying a car was so easy. Lots of choice could sit in and compare so many different cars made it so much easier. Staff were so helpful and knowledgeable even helped me connect my phone to my new car. Thank you Motorpoint

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so pleased to hear that buying your car was easy and that our wide selection made it simpler for you to compare. It's wonderful that our staff were helpful and knowledgeable, even assisting with your phone connection.

Thank you
Motorpoint

Rated 5 out of 5 stars

Walked away with a perfect car!

Ashton was incredibly helpful in giving me all the information I needed to make a really well informed decision, not once did I feel pressured to buy the car and they were helpful and open from the get go.

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so pleased to hear that our team was incredibly helpful and provided you with all the information you needed to make a well-informed decision. It's wonderful that you felt no pressure and found us open and helpful from the start.

Thank you
Motorpoint

Rated 5 out of 5 stars

Friendly helpful staff who went above…

Friendly helpful staff who went above and beyond to make the experience simple.

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so pleased to hear that our staff were friendly and helpful, and went above and beyond to make your experience simple. Thank you for your kind words!

Thank you
Motorpoint

Rated 5 out of 5 stars

Came in just to browse and walked out…

Came in just to browse and walked out with a new car! Great price and top-notch service. A huge thanks to Joe for making the whole process so easy. Highly recommend!

August 31, 2026
Unprompted review
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so pleased to hear you walked out with a new car after just browsing! It's wonderful that you found a great price and received top-notch service. We're delighted we made the whole process so easy for you.

Thank you
Motorpoint

Rated 5 out of 5 stars

Sale of car experience

Sale of car experience - Very simple, quick process. The online price was honoured. The Sales Executive, Harrison was friendly and efficient.

August 28, 2026
Unprompted review
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Reply from Motorpoint - Burnley

We're so pleased to hear that your car sale experience was simple and quick, and that the online price was honored. It's great to know our team member was friendly and efficient.

Thank you
Motorpoint

Rated 3 out of 5 stars

Was pleased with the car and sales…

Was pleased with the car and sales process from Matthew. Price was okay. We picked up the car but it had not been cleaned and there was a drawing on the sunroof of a penis and balls with some rude words. This was quite upsetting. I did report this but never heard anything back!

August 17, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

hello,
please reach out to burnleycustomercare@motorpoint.co.uk so we can look into this for you.

thanks,

Burnley customer services

Rated 5 out of 5 stars

Would like to say a massive thankyou to…

Would like to say a massive thankyou to kirk n the team , they have been amazing, kirk has always been there for every car I have had from motorpoint n always kept me up to date from start to collection. I have got my dream car this time n I couldn't be happier. Thankyou again kirk

August 20, 2026
Unprompted review
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so pleased to hear about your amazing experience and that you've found your dream car! It's wonderful that our team was always there for you and kept you updated throughout the process. We're delighted you couldn't be happier.

Thank you
Motorpoint

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