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MPD hook and loop Reviews 934

•
TrustScore 5 out of 5

4.9

Fastener Supplier
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products and the exceptional speed of delivery, often noting next-day service. Many people highlight the company's reliability, efficiency, and excellent customer service, making them a preferred supplier for many. The ordering process is frequently described as easy and the overall experience as very positive. However, some customers mentioned issues with delivery expectations, specifically one instance where a paid next-day delivery did not arrive as anticipated. Additionally, a few people noted initial order errors, such as receiving the wrong product type, though these seem to have been resolved.

What people talk about most

Product

Clients share positive opinions on product quality and delivery. Many reviewers praise the products as "spot... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed and efficiency,... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent, fast, and efficient... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process easy and appreciated... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent service. Delivered within 24 hours. Unfortunately when the confirmation email came through I saw that I had ordered loop instead of hook. A quick call to the office and all sorted. Yes I had... See more

Company replied

Rated 5 out of 5 stars

I rang from Spain and arranged a UK delivery of a complex order. Carl was superb. Many thanks for all your great help! Will certainly be buying from you again and will recommend to friends and relativ... See more

Company replied

Rated 5 out of 5 stars

To be contacted by the office to say that the order will be delayed by 24 hours, that is great customer service. Product is spot on and delivery as promised.

Company replied

Company details

  1. Fastener Supplier

Written by the company

MPD Hook & Loop are the Uk’s No.1 supplier of genuine VELCRO® Brand products. With a huge range available at unrivalled prices check out what we have to offer!

Contact info

4.9

Excellent

TrustScore 5 out of 5

934 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good

Good! We liked the product, it is very strong and easy to use.

October 6, 2023
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Reply from MPD hook and loop

Thanks very much!

Rated 5 out of 5 stars

Great customer service

Great customer service. I ordered some bespoke hook and loop coins and MPD were very helpful, they were a great price and my order was delivered so quickly. Will definitely order again and would recommend.

September 17, 2023
MPD hook and loop logo

Reply from MPD hook and loop

Thank you, Cheryl, that's great to know, we look forward to hearing from you again!

Rated 5 out of 5 stars

Easy and Simple Ordering!

Placed an order via Email and was sorted very quickly and efficiently! Heidi was very useful in sorting my order for me, we defiantly recommend!

August 10, 2023
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Reply from MPD hook and loop

Thank you, Jack, I'll make sure Heidi sees your kind words!

Rated 5 out of 5 stars

Great Service

Great products
Great service
Would highly recommend
On my suppliers list to stay

August 16, 2023
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Reply from MPD hook and loop

Thank you very much, Spencer! That's great to hear!

Rated 5 out of 5 stars

Fast and reliable service.

Fast and reliable service.
High standard of customer service

July 11, 2023
MPD hook and loop logo

Reply from MPD hook and loop

Thank you very much, Carl. That's great to hear!

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