Mulgas Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. They consistently note the exceptional quality of work and dependable support received over the years. Customers frequently praise the helpful and professional engineers who arrive punctually, explain every step clearly, and complete heating installations efficiently. Some people also felt that scheduling routine appointments and arranging urgent call-outs was handled remarkably quickly by the supportive office team. Consumers deeply appreciate receiving honest advice, transparent communication, and reliable long-term maintenance solutions for their domestic heating systems across various properties. Reviewers emphasize that the entire process from initial booking to final completion remains smooth and stress-free.

What people talk about most

Service

Clients share positive opinions on service, highlighting trustworthy and professional experiences over many... See more

Staff

People report positive experiences with staff, highlighting consistently friendly, helpful, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mulgas have been servicing my back boiler for several years. Their customer service is second to none, Kayleigh is always polite and upbeat. The Gas Engineers are always friendly and happy to advise.... See more

Company replied

Rated 5 out of 5 stars

Excellent, honest service. After keeping my boiler going for over 6 years past the end of it’s expected “life” the engineer explained that with more parts wearing out that maybe we should replace it w... See more

Company replied

Rated 5 out of 5 stars

Giles fixed the problem!! One radiator within my whole CH system mysteriously wasn’t heating - but it was probably the most vital one, being next to where I sit in the evenings. A new pump and non-ret... See more

Company replied

Rated 5 out of 5 stars

We have needed Mulgas's services several times in recent weeks and I cannot praise them enough. The team who organize appointments are friendly, flexible and clear in explaining how the service works.... See more

Company replied


Company details

  1. Gas Engineer
  2. Gas Installation Service
  3. Plumber

Information provided by various external sources

Why choose Mulgas Ltd? Because we repair quickly, and fit new boilers inexpensively. Professional, reliable and qualified service. Call for Boiler Repairs Today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler and plumbing work

I was impressed by the way the engineer went about the jobs, he made a neat job of the gas hob piping, put the oven into place to ensure it fitted, he explained clearly the issue with the boiler and what needed to be done to rectify the problem and he fitted the new ball cock and tested the level of the tank up to the overflow to ensure there were no leaks. I am not an expert on gas fitting or plumbing, I do have an engineering background and I believe I am competent to make the assessment of the work done. Have always used Mulgas and never been disappointed. The cost was as the estimate.

May 25, 2022
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Rated 5 out of 5 stars

New boiler - Excellent service

New boiler, pump and Nest control system. Work was completed to a high standard. Minor problems discovered during the install were resolved without fuss. Delighted with the results. Punctual, clean and tidy. I would recommend Mulgas without any hesitation.

May 21, 2022
Unprompted review
Rated 5 out of 5 stars

Professional team

In Feb 2022 we decided to replace warm air heating with a Worcester Combi boiler and 6 radiators for our rental property. Mulgas price quotation was transparent, competitive and fair, Dave ( Manager)was very helpful in explaining and responding to my initial queries.
The 5 days project started in first week of May and completed in 4 days by George.
As an experienced DIYer I appreciate George high skill , professionalism and quality of the work, his positive attitude and long hour working.
I would highly recommend Mulgas Woking with reliable and professional team in installation and services of central heating.

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable and timely service

Booked for a routine gas check and, as usual, reliable, timely service with subsequent recommendations for additional remedial work. All undertaken conveniently, to a good standard and within agreed budget. Recommended.

May 2, 2022
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Rated 5 out of 5 stars

Mulgas go beyond the call of duty

Mulgas are polite, professional and extremely helpful. They diagnosed my hot water tank problem over the phone and sent an engineer out really quickly to fix it, having first ordered the correct part. I have used Mulgas on several occasions, on a couple of my properties and I would thoroughly recommend them. They are always my 'go to' company.

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

New radiator - great job

George recently installed a new radiator (where there wasn't one previously) calmly and tidily drilling holes and fixing pipes - checked it all worked and then fixed 3 other problematic radiator thermostats. Nice guy, very tidy and professional

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Long Term Customer

Mulgas have been servicing our boiler and carrying out any repairs for many years. We are more than happy with the courteous, efficient service we receive and at a reasonable price too.

March 3, 2022
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Rated 5 out of 5 stars

Excellent job

Excellent job. Would use again most definately. On time, tidy.
Boiler service and so routine. Always use.

January 26, 2022
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Rated 5 out of 5 stars

Underfloor heating problem sorted!

Our underfloor heating system started making a funny noise from inside the control box, followed shortly by the system not working. When I rang they asked if we still had hot water which I confirmed and that we also had heating upstairs as we were on radiators except for the ground floor. As usual Mulgas were very helpful and an engineer came out in 3 days and quickly sorted out the problem by changing the motor, which he happened to have in his van, result! Great service as always.

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

My boiler stopped working and I called Mulgas first thing on a Saturday morning. They had a cancellation and were able to come out within the hour, fix the problem and look at my radiator as well which needed a new valve. I couldn't fault the politeness of the engineer and the amazing service. This is the second time I have used Mulgas and have recommended them to family members who have also been delighted with the service they received.

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

new boiler and radiator installation

Just had a new boiler and radiator system installed. George the engineer was very competent, friendly and accommodating. Everything was completed on time without too much disruption and everything works well so far. Would highly recommend Mulgas. Great work and many thanks!

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great as ever

We have been using Mulgas for the past 15 years for our flat, and now at a second property. Always do a great job and are pleasant to work with.

December 17, 2021
Unprompted review
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Rated 1 out of 5 stars

Mulgas Ltd charge out without consent for 2nd visit to inadequate work provided on the 1st one

Mulgas Ltd visited our house to check on central heating on a call out charge. Next day before paying the invoice the fault appeared again.
We called them to return to finish inadequate work from the first visit - no mention of a 2nd call out charge was made. Suddenly, we received a 2nd invoice charge without our consent.
When we disputed they handled the situation poorly explaining there are two issues. We are left with unfixed heating and 2 invoices.
We are forced to reach out to 3rd party for dispute resolution. Very unpleasant experience without effective result.

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great company and service

Mulgas did the gas inspection to my flat, booking the date with the lady was quick and easy, she found a date and time that worked well with my tight work schedule.

The date of the inspection the engineer arrived on time and was very professional and polite, he even cleaned after finishing and kept me informed of every step of the process. I would recommend them.

December 2, 2021
Unprompted review

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