Multplx Reviews 203

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great product for keeping small electronic items safe at your side from opportunist thief or for baggage to be kept together safely while waiting on transport at train station or aeroport. Did have... See more

Rated 5 out of 5 stars

So, I ordered a laptop lock, and actually forgot about the delivery. I had a call from Sham, explaining they'd tracked it and it showed as not delivered. He then sent a replacement out via a diff... See more

Company replied

Rated 5 out of 5 stars

The universal laptop security system is a fabulous device that now secures our Sony Vaio laptop to our main reception desk. Very easy to fit, and makes the laptop secure during working hours, equally... See more

Company replied

Rated 4 out of 5 stars

Shipping internationally from England, our package arrived quickly (a week or less). The Anchor is a simple device that does what it says. I took off 1 star because I think a Phillips head screw and... See more

Company replied

Company details

  1. Security System Supplier

Written by the company

We design and create innovative physical security solutions for your devices to keep them safe and where they belong. Multplx manufactures and supplies laptop theft prevention locks and adapter. Anchor - Adapter for laptop lock cable, clicks and locks into the headphone jack creating a lock slot for a user to secure their laptop with our laptop combi lock cable or any existing T-Bar Kensington lock cable, designed to secure laptops without a Kensington lock slot, MacBooks, MacBook Pros, Microsoft Surfaces, Lenovo and HP.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

203 reviews

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Rated 5 out of 5 stars

Proactive and helpful

Amazing customer service when my shipment was delayed.

October 14, 2024
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Reply from Multplx

Thanks for leaving a review, we're glad we could help.

Rated 5 out of 5 stars

Really quick service and had contact…

Really quick service and had contact from Manager after an issue with Royal Mail.

Despatched another item straight away and managed to arrive to take on my travels.

October 18, 2024
Unprompted review
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Reply from Multplx

No problem Leo, we're happy to sort this out for you. Thanks for the purchase!

Rated 5 out of 5 stars

Solid deterrent from theft

Product arrived promptly and I had no difficulty utilizing.

For my purposes, I primarily use it in libraries or cafes when I need to step away for 5-10 minutes. It additional to the locking mechanism, it provides a nice visual deterrent so passersby aren't inclined to even think about disturbing my laptop.

September 30, 2024
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Reply from Multplx

Thanks Marcus for the great review! We're glad our security products could help.

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Rated 5 out of 5 stars

Clever device

Clever device. I was able to put a lock deterrent on my laptop without permanently damaging the laptop (by gluing on the outside of laptop with other methods).

September 13, 2024
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Reply from Multplx

Hi Sam, thanks for the awesome review and we're stoked that you like our product design :-)

Rated 5 out of 5 stars

Great

Item works great.

August 13, 2024
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Reply from Multplx

Hi, you selected free shipping when you placed the order which is a 7 to 10 working day postal service with USPS, currently the 10th working day will be the 28th Aug and the tracking shows it is on route to you, our team will update you on progress and if you have any questions or concerns please feel free to contact us on sales@multplx.com quoting your order number.

Kind Regards
Team Multplx

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Rated 5 out of 5 stars

Great customer service

Great customer service! Very helpful in getting parts we needed in timely matter.

August 12, 2024
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Reply from Multplx

Always happy to help, thank you for the review

Rated 5 out of 5 stars

Excellent

Works as advertised. Love it. Great customer service as well.

August 8, 2024
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Reply from Multplx

Many thanks for the great review.

Rated 5 out of 5 stars

Nice Product

The security lock appears to be of high quality- love the finishes. Very clever means for securing to the laptop- MUCH better than the alternate options. The product arrived on time, as anticipated.
Overall- very satisfied.

August 5, 2024
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Reply from Multplx

High quality locks and customer satisfaction is our goal, thank you for the review.

Rated 5 out of 5 stars

I ordered the ultimate universal laptop…

I ordered the ultimate universal laptop security lock system. Multplx ordering , international delivery and setup instructions were all great. This is for my son’s laptop for college, which does not have a port for a security cable. This was the only solution I found that did not involve some glue sticker attached to the laptop. I am very pleased with this purchase, I hope it does the job.

August 5, 2024
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Reply from Multplx

Many thanks for the review.

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Rated 5 out of 5 stars

Had an issue, but GREAT customer service

We had an issue setting up the combination. It would not accept the combination we wanted to use. We emailed Multplx for help and received a call back that someone would call in a few hours to help. They realized it was a problem with the lock and they quickly sent out a new lock. We gave them the code we wanted that they pre set and that worked great when we set it up. Great customer service. It is a universal lock and cable and that is what we needed for the laptop. We did a lot of research and settled upon this company and we were happy with our choice.

July 10, 2024
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Reply from Multplx

Happy to hear our support team resolved the issue quickly to your satisfaction.

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Rated 5 out of 5 stars

Excellent customer service and follow…

Excellent customer service and follow through. I would highly recommend Multplx

July 3, 2024
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Reply from Multplx

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our customer service and follow-through. Your recommendation means the world to us, and it motivates our team to keep delivering the best possible service.

Rated 5 out of 5 stars

No Kensington... NO Problem

I've been purchasing laptops with Kensington locks for decades, I didn't think they made them without until I purchase a new thin and light Asus Zenbook 15.

Of curse it didn't have a way to secure it. I travel with it in my car on most days so this was a BIG concern.

I'm glad I found Multplx and their 3.5mm secure lock device. It works great and allows me to secure it in my car again. As simple as the Multplx setup is for configuring the combo lock, I managed to screw it up and had to call for tech support. I talked with Sham and he got all taken care of, a big shout out to their support for standing behind their products.

ABM

July 10, 2024
Unprompted review
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Reply from Multplx

Hi Andre, happy to hear you are happy with our support, thank you for the awesome review.

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