MutualArt Reviews 319

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the platform for its exceptional user experience, highlighting the ease of navigation and the well-designed website. Many people appreciate the extensive artist database and the valuable information provided, which helps them track artists, research artworks, and understand the art market. The service is frequently noted for its helpfulness in facilitating art sales and purchases, with users often finding success through the company's assistance. However, some customers expressed dissatisfaction with certain aspects. A few people found the minimum monthly subscription to be too expensive, especially for those with non-commercial interests. There were also occasional reports of website glitches, such as links not working or issues with viewing completed sales. Additionally, some users felt that the search functionalities were limited, making it difficult to find specific types of art or artists, and a minority of people were not happy with the appraisal process, citing discrepancies in valuations or a lack of sales data for certain artists.

What people talk about most

Website

Customers had ambiguous experiences with the website. Many reviewers praise its comprehensive database, clear... See more

Product

People report ambiguous experiences with the product. Some customers praise the extensive artist database,... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use, clear format, and efficient... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express that the service is too expensive,... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers found the service helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service. Improvable: sometimes the links from the picture to the sale... See more

Company replied

Rated 4 out of 5 stars

Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for... See more

Company replied

Rated 4 out of 5 stars

I look at the site everyday to follow my list of selected artists. I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interes... See more

Company replied

Rated 5 out of 5 stars

Thanks to MutualArt, I accidentally discovered that several of my paintings, signed with my different signature, that I haven't used for decades, were recently sold at auctions. These works are from... See more

Company replied


Company details

Written by the company

The leading provider of art market data for collectors, professionals & art lovers. We offer you the tools to stay up to date with the art market and make smart decisions, know how much the artworks you own are worth, manage and grow your collection wisely, and much more. We are your eyes and ears on everything that happens in the art market. An international team of art lovers, web professionals and data analysts driven by passion and excellence who work relentlessly to make the art market accessible to everyone. Our data is sourced 24 hours a day from over 21,000 venues and organizations and is manually moderated to guarantee its accuracy. Founded in 2008, MutualArt has millions of members worldwide and continues to develop technological solutions for all your art-related needs.


Contact info

4.0

Great

TrustScore 4 out of 5

319 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Pay to join an auction

They sent me information regarding an ongoing sale, but they want me to pay a monthly fee to view the ongoing auction.

November 29, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for sharing your feedback. I understand your concern and I am sorry for any frustration this caused. Our email updates include general sale information, while full access to detailed auction data and analytics requires a membership. This helps support the extensive research and resources needed to maintain our database.

We appreciate you taking the time to let us know about your experience.

Best regards,
The MutualArt Team

Rated 4 out of 5 stars

Fantastic site

Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for creating an account. This is my case, as I wish to track one artist only. But congratulations on the excellent site and broad artist coverage!

November 24, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Roberto,

We’re thrilled to hear that you’re enjoying the depth of our artist database!

We appreciate your feedback regarding pricing and the desire for an option tailored to tracking a single artist. Insights like yours help us understand what matters most to our users, and we’ll certainly consider this as we continue improving our services.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

I have been very happy with mutual art

I have been very happy with mutual art. I am French and my grandfather was a painter De Beaumont Hugues.
I tried to buy some of his paintings and mutual art has been very helpful. Besides, I am happy to enjoy information coming from mutual heart.
Excellent experience

November 27, 2024
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Antoine,

Thank you so much for your wonderful review. We’re delighted to hear that you’ve had such a positive experience with MutualArt and that we were able to assist you in finding works by your grandfather.

We truly appreciate your trust and look forward to continuing to help you on your art journey.

Sincerely,
The MutualArt Team

Rated 1 out of 5 stars

The website qlitched out on me a week…

The website qlitched out on me a week ago, and since then it won't show me completed sales for auctions. I still have at least another week before my subscription expires.

November 14, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Eric,

Thank you for your feedback. We reached out to you on Trustpilot for more information, but have not heard back. We’re not seeing any issues on our end, so to help us understand what you’re experiencing and address your concerns, please get in touch with our support team directly. We’ll be happy to assist.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Thank you for giving me access to my…

Thank you for giving me access to my ancestor’s work. Feels like home.

November 21, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Dawn,

Thank you for the 5 stars. We’re honored to help you reconnect with your ancestor’s work, and we’re glad it brings a sense of home to you.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

always something interesting to learn

I find the site so full of interesting pages and articles, I really enjoy discovering new things about art.

November 20, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Mike,

Thank you so much for your kind words. We’re glad to hear you’re enjoying our site and finding fresh insights into the art world. Your support means a lot to us!

Sincerely,
The MutualArt Team

Rated 1 out of 5 stars

The free informations are useless

The free informations are useless, you have tò pay for getting usable information

November 20, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. Due to the extensive work involved in collecting and maintaining our database, we’re unable to provide all information for free.

We truly appreciate your input and will keep it in mind as we continue improving the value and accessibility of our services.

In the meantime, please don't hesitate to contact our support team to see if we can better assist you with your data needs.

Kind regards,
The MutualArt Team

Rated 5 out of 5 stars

Quick to respond

Quick to respond, very pleasant and easy to coordinate. Professional every step of the way.

November 19, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Nina,

Thank you for your kind words! We're thrilled to hear that your experience was smooth and professional. It was a pleasure working with you!

Best regards,
The MutualArt Support

Rated 5 out of 5 stars

every thing is more tha well

I love that can see the history of the work art, thks

November 17, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Juanita,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Louis Welden Hawkins drawings.

Louis Welden Hawkins drawings.
I've one of the copies of "La Reine du Jardin" of Louis Welden Hawkins and mine is a signed copy so I'm interested by his drawings.
Next year,I think I will be able to buy a Hawkins's work. That is the reason,I've subscibe to see Hawkins's works from 2025/04/20.

November 17, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

clear communication

clear communication, rapid response

November 14, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Mike,

Thank you so much for the five stars. We’re glad to hear you had a smooth experience with us. If there’s anything else you need, we’re always here to help.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Wonderful source for expanding my…

Wonderful source for expanding my knowledge about artists, their works and
the best is I get a sort of encyclopedia I can revisit and learn more about art.

November 13, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Elsa,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Great service but expensive….

Great service but when you looking for only one artist, it’s a expensive service. But it works perfectly!

November 1, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Johann,

Thank you for the wonderful feedback and the five stars. We are glad to hear the service works well for you.

We understand that if you are researching only one artist, the subscription can feel like a big investment. Your point is completely valid, and feedback like yours helps us explore ways to better support different needs.

We truly appreciate you taking the time to share your experience and for being with us.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Desire for lower costs, but keep up quality.

I enter the site a lot to research artworks, but as I cannot afford the high subscription rates, being that I have non-comercial interest, I find It a shame that all the information you collect and can offer is not made available at an accessable rate for non- comercial clients. How frustrating it is to be poor!

November 13, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Gregory,

Thank you so much for the five stars and for sharing your thoughts. We truly appreciate you using the site for your research, and we understand how important accessible pricing can be, especially for personal or noncommercial use.

Your feedback is valuable and helps us continue improving. While our current pricing reflects the costs of maintaining and expanding the database, we are always reviewing options to better support different types of users. We have taken note of this feedback as we plan future updates.

Thank you again for taking the time to write this and for being part of our community.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Simply Fantastic

A fantastic place to find out about new works by our favorite painters

November 12, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Sales magazine


The magazine

November 11, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

good auctions

good auctions
many artists possible top follow
fast reply to questions.

November 10, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Jacques,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Punctual and informative

Punctual and informative information about upcoming sales

November 9, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Chris,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Art with MutualArt

I dedicate 15 minutes a week to immersing myself in art. You've shown me a unique world. Thank you. Professionally, I'm a scientist.

November 8, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Karol,

Thank you for the 5 stars! We truly appreciate your support and are glad to be part of your weekly art time. It’s inspiring to know we can reach people across different professions, and we look forward to continuing to be your trusted source for art information.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Awesome content

November 8, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Joao,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

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