mybouncehouseforsale.com 

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Rated 5 out of 5 stars

Scam. Don’t purchase from here because you will not get your item. Ryan is a liar and a thief. And now all of his accounts have been deleted or are unavailable. POS

Rated 1 out of 5 stars

This "company" is Ryan Garrido living in his mothers basement in Locust Grove Virginia stealing money from everybody who places an "order". I ordered a hot tub in July of 23. Nothing but delays, alw... See more

Rated 1 out of 5 stars

BEWARE! I ordered a product six months ago. After being told it was on backorder and requesting a refund, I have followed up five times by email, once by chat, and three attempts by phone (all going t... See more

Rated 1 out of 5 stars

If there was a zero star rate I'd give! The customer service is horrible! Ordered a product over 2 months ago still not received. Try to speak to a human and no one calls you back even when you specif... See more

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Rated 1 out of 5 stars

Scammers

They take your money and expect you to wait forever to get your item. My item was to be shipped out on October 31st. Then it wasn't in stock and should be on November 15th. Canceled my order but still have not received my refund. You take my money immediately but I have to wait how long to get my money back?

November 12, 2021
Unprompted review
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Reply from mybouncehouseforsale.com

Good Afternoon Wendy- We cannot find any records of your order with us- Please contact us ryan@mybouncehouseforsale.com and we would be happy to look into this further for you- I cannot find any order in our records under your name or email as shown here-

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Rated 2 out of 5 stars

Got the product, but not good Customer Service

Everything went well with placing the order but when they shipped it they shipped it to the wrong address a few States away after several inquiries they would not admit it or anything, I kept seeing on the tracking that it was going to the wrong address and kept telling them they said no it's not it's taken care of then I see 2 days before I get it through fedex, the address was corrected, nobody would admit it they never would say they made a mistake. Honesty means a lot especially when you're spending over $700

November 11, 2021
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Reply from mybouncehouseforsale.com

Good Afternoon Steven- I apologize for the issues with your HOT item- Your order was placed on 10/29 (Friday)- We then processed your order and it was shipped out Tuesday (11/2)- There was an issue where Fedex routing the box incorrectly- but we corrected it on the same day you requested. Your HOT item was delivered to you on the morning of 11/10- I additionally understand that the Fedex website did not show the updated information- even today it still shows the wrong information- they do not update their information properly on their website- But in fact- we contacted Fedex and updated everything the same day it was requested from you- which is why you were able to receive the item so quickly- Thank you for your feedback and we look forward to doing business together in the future! Have a great day and stay safe!

Rated 2 out of 5 stars

I would give this 2.5 starts if I…

I would give this 2.5 starts if I could. First of all, it is cute....but so small. The price point really doesn't match the size of this inflatable due to its petite size and underpowered fan. This is the most expensive inflatable that I have purchased for my Halloween decorations and by far, the least impressive......oh, and it doesn't look like the picture on the website....so beware and shop around.

November 3, 2021
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Reply from mybouncehouseforsale.com

Good Afternoon Claybabe70! I apologize for your concern with your HOT item- In the future, please reach out within 30 days of your purchase as we want to make sure you are fully satisfied with your HOT item- If you have any further questions- feel free to reach out as we have not heard any update from you about your purchase- Thank you for your feedback and have a great rest of your day!

Rated 5 out of 5 stars

These guys Rock!!! (And bounce)

I am so super impressed with this company! They came through even though this item had been on back order and my band's song release party was a smashing success in no small part to My Bounce House! They also had great communication with me throughout the process! I will be doing business again with these folks. Highly recommend!

November 2, 2021
Unprompted review
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Reply from mybouncehouseforsale.com

Thank you Casey!

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Rated 1 out of 5 stars

I’ve hesitated to write this review….

I’ve hesitated to write this review in hopes that Ryan at my bounce house would respond to my issue. Since it’s been over two weeks I’ve decided to let others know. I purchased a complete carport canopy from Walmart.com and it turns out they sold it on behalf of my bounce house. I only received the sidewalls for a carport canopy. Trying to resolve the issue with my bounce house I was told I would have to pay for return shipping and a restocking fee. Plus they will not send me the complete carport canopy I ordered. My bounce house will not respond to my repeated emails or request. If you plan on doing business with this company beware or the poor customer service you may receive and their questionable business practices.

August 25, 2021
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Reply from mybouncehouseforsale.com

Good Afternoon Tim-After multiple emails back and forth we figured out what happened- The item that Tim purchased on the website was on one of our third party seller websites- The information was not displaying correctly and this was NOT the item that he purchased- It was technical error which we promptly corrected and 100% refunded as soon as it was discovered. Additionally- we allowed him to keep the incorrect item he was delivered as our apology for the issue.

Rated 1 out of 5 stars

Beware of this company!

It has been a week ago that I received my order. I called and sent an email letting mybouncehouseforsale know they sent me the wrong item the day it arrived. I was assured that Ryan would contact me within 24-48 hours. That was the 12th. On the 16th I called again and they again assured Ryan was looking into it and would get back with me the next day. I sent them a snap shot of the order after the call. I called the next day, Ryan was not available again and was assured he would contact me. Now today the 19th I called again and he was again not available but he will get back with me. They took my money, sent me, instead of a 10' x 20' steel frame with polyethlene removable walls kit, heavy duty white, I got 2 side panels with windows. And no one will talk to me to make it right. Beware of this company!

August 19, 2021
Unprompted review
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Reply from mybouncehouseforsale.com

Good Afternoon V-After multiple emails back and forth we figured out what happened- The item that V purchased on the website was on one of our third party seller website- The information was not displaying correctly and this was NOT the item that he purchased- It was technical error which we promptly corrected and 100% refunded as soon as it was discovered. Additionally- we allowed him to keep the incorrect item he was delivered as our apology for the issue.

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Rated 1 out of 5 stars

Terrible communication

Terrible communication. False advertising. Fraudulent sales.

August 13, 2021
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Reply from mybouncehouseforsale.com

Good Afternoon IT- The item that IT purchased on the website was on one of our third party seller websites- The information was not displaying correctly and this was NOT the item that he purchased- It was technical error which we promptly corrected and 100% refunded as soon as it was discovered. Additionally- we allowed him to keep the incorrect item he was delivered as our apology for the issue.

Rated 1 out of 5 stars

I order A Tube man blower and was sent…

I order A Tube man blower and was sent a purple tube man in a envelope. Call the company they told me i had to pay restock fee for a item i didnt purchase. Never will i use this service again

August 12, 2021
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Reply from mybouncehouseforsale.com

Good Afternoon Andrea- The item that Andrea purchased on the website was on one of our third party seller websites- The information was not displaying correctly and this was NOT the item that she purchased- It was technical error which we promptly corrected and 100% refunded as soon as it was discovered. Additionally- we allowed her to keep the incorrect item she was delivered as our apology for the issue.

Rated 5 out of 5 stars

20 X 30 tent

Received my tent didn't setup yet I got it for a good price and was happy with the service

August 7, 2021
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Reply from mybouncehouseforsale.com

Thank you Tom!

Rated 5 out of 5 stars

Great Purchase

Purchased the 20' X 30' canopy for a GREAT price! It arrived in a week, free shipping and was in perfect condition with no parts missing. thank you for a great purchase

July 31, 2021
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Reply from mybouncehouseforsale.com

Thank You Louise!

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Rated 2 out of 5 stars

My order still hasn’t arrived

My order still hasn’t arrived , even after delivery date

July 5, 2021
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Reply from mybouncehouseforsale.com

Good Afternoon Gabriela- Your HOT item was ordered on June 28th- we processed your order immediately and provided the shipping label to you same day- The item was processed and shipped out after the weekend- At this time- it arrived within 3 days- Per our standard shipping - If you have any further questions- please reach out as we are here to help 24/7 at 877-268-6232 - Thank you!

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