mydentist Reviews 

Got NHS appointment pretty rapid. No complaints about routine check up and visit to hygienist except seen late on both occasions.

Rang Monday morning with a gum infection and was given an appointment for 2pm that day,the dentist is saw was very friendly and very informative about what was going on.

My dentist is on Barton Road, Torquay.
The admin/reception team polite and friendly.
My dentist is rare, an NHS dentist, Mr Jaffal.
He and his colleague were welcoming and friendly and, as you would expect, the room was spotless, bright and modern.
My last visit found one tooth with a problem. Mr Jaffal it might be beyond rebuilding, and might have to be removed. After a discussion we agreed he would rebuild it, though it might not last and would still need to be removed. Around 2 years later it is still there, he did a brilliant job!
Would highly reccomend

Always friendly & helpful. Been going to Marissa for the last 18 years she makes me feel relaxed & confident she will always look after me.

After quite a few years being a patient at my local mydentist, as with a lot of people i did not get my nhs check up after Covid. So was put over to private ( luckily i can afford it). I have found out that dentists here are self employed, so can work days they want to. Mine only works 3 days a week, one of those is for nhs patients. Plus at the moment one of those 3 days he is not in, not sure why. Plus he has lots of holiday booked now. I needed a wisdom tooth removing, plus a crown removing as there is a whole underneath, sorting then a new crown put on. Over a thousand ponds, could not fit me in for a month. So, despite saying on their website that private patients get more appointments and quicker, i did not find this to be the case. As i care for my adult SEN son, time is precious. I have found it more and more difficult to get appointments for treatment tat i can fit in around caring. Also pricing online is very vague - again being self employed they can charge what they want. So until you are shown the treatment plan and price, you do not know. I have decided now is the time to change to a fully private practise in my town.

Excellent service from a friendly helpful team .

Adrian Butcher has been my dentist for 30 years and I couldn’t recommend him highly enough. Honest , professional and trustworthy.

Would leave 0 stars if I could. Continuously cancel appointments the day before and then offer another appointment some 8 months later. They don’t care if you do not receive a check up for over two years. They blame the Welsh Government change in policy for this which is rubbish - the reason the wait is so long is because they are focusing on private work and encourage everyone to go on their dental plan. If you are private you can get an appointment within a week. Most of their dentist appointments are now allocated to private patients. It is a joke to say they are NHS still. They should have been upfront and let patients know this was their plan instead of stringing them a long so they miss out on routine dental care. Receptionists are abrupt and quite rude unless you’re a private patient of course.

Very friendly and efficient

The fact that I can still get a free yearly checkup here is great in itself these days. Personable and competent staff.
Good work.

Great dentist. Painless experience. Highly recommended

Total waste of time and NHS money. Dentist charged me in advance, didn't take an x-ray, provide any diagnosis or any treatment whatsoever.

Filling in back tooth came out and the x-ray showed the roots were strong and the tooth could be saved but then gold digger (dentist) said he would extract for £300?? 'IF' he was able without complications and told me we could then discuss false replacement??? He refused to refill and save! Having the 'Blue & White NHS posters on the surgery walls means nothing, they are a private profit based company with 'Sales and Marketing' departments. REPORT THEM TO THE ICB-Integrated Care Board.

Karen and Patricia was caring and professional to me and bothvtalked me through my treatment.

As a customer of "my dentist"ln their new Kirkby premises .
Overall their service ls lmpeccable !!
From Neil Meath my dentist to all the hard working staff at reception.
Absolutely great ambassadors for your company.

Friendly staff, excellent dentist.

I am extremely disappointed with the standard of service I have recently received at My Dentist, Coventry.
Making an appointment and receiving appropriate treatment has become a frustrating experience, and I now feel that the practice is more focused on generating income than providing quality patient care.

I have been a patient at this practice for over two years and had no significant concerns until recently. I booked an emergency appointment due to severe jaw pain and tooth sensitivity. During that visit, I was seen by a new dentist who examined me for less than five minutes before telling me there was nothing wrong and discharging me without any treatment or further investigation.

As a result, I continued to suffer excruciating pain for the next two weeks, relying heavily on painkillers just to cope. I then paid and booked another appointment for the same issue. This time, after taking an X-ray, the same dentist informed me that I had a tooth infection and a cracked tooth, conditions that should arguably have been identified during my first emergency appointment.

During the consultation, I felt pressured towards costly treatment options. As I was mentally overwhelmed and distressed at the time, I suggested/requested a course of antibiotics to manage the infection while I considered my treatment options. The dentist eventually agreed to prescribe them.

Following this experience, I asked to speak to the practice manager to raise my concerns and request a different dentist. The manager was unavailable, so I left my contact details, including my email address and telephone number, requesting a call back. I returned to the practice on three separate occasions to follow this up, but I was still unable to speak to a manager or supervisor, and no one contacted me.

Sadly, this experience has completely changed my opinion of My Dentist. A practice that I once trusted now appears to have lost the high standard of care and professionalism that initially earned my confidence. I hope my complaint is taken seriously, that it is fully investigated, and that steps are taken to improve both patient care and the way concerns are handled.

Alexandru Figan has looked after my dental needs for several years.

He's friendly and professional.

I like the airflow service to keep teeth and gums healthy.

And when I needed a filling I was pleased with the quality of the work.

And the assistant plus the reception team are great.

For me the location in Whitland is convenient.

I have just completed my treatment including a crown, bridge and extraction and can honestly say as a very nervous patient that I had such a great experience from the lovely receptionists who are so warm and welcoming to my Dentist Barney who was just wonderful. Barney has given me back my smile making me feel confident with his very professional and caring gentle manner. Thank you so much Barney you are an absolute superstar!

Very friendly and quick to get treatment.