Online purchase I’ve purchased three baby grows and the quality and designs are absolutely beautiful! I’ve purchased lots of nice clothes from companies like Zara, Mango & H&M recently but the... See more
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Review summary
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Reviews shaping this summary
I placed an order for clothes for my granddaughter for her holiday. The site was very easy to navigate and place an order. In addition it was lovely to see the beautiful clothes for both children an... See more
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I love the clothes from Newbies. The service is excellent, both in store and online. Great communication and fast delivery. I buy for my soon to be, one year old granddaughter who lives in America... See more
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I have been ordering from Austria for my Granddaughter ,living in the UK and everything was working without any problem and very quick delivered.I´m sure , I will do it again .Very satisfying. It wou... See more
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Company details
Written by the company
We’re Newbie, a Swedish lifestyle brand for the little ones we love. We offer timeless, stylish and sustainable clothing at affordable prices for children aged 0-8 years. We know you only want the best for your little ones, so we take the utmost care in making our products. Using organic cotton our designs are produced with love and passion, taking inspiration from the Swedish way of living. All our love and care goes into creating the highest-quality pieces which will be used and inherited for generations to come. Bring some Swedish style to your little one’s wardrobe today. Launched in 2010 as part of the KappAhl Group, Newbie has quickly grown thanks to our community of ‘Newbie Lovers’: mums, dads, grandparents and friends who have helped to shape who we are today and to spread the Newbie word far and wide. The popularity of Newbie and huge demand for the products led to the opening of our first standalone store in Stockholm in 2014. Today, we have ten stores across Europe, including in Sweden, Norway, Finland and Poland with additional Newbie Stores due to launch in the coming months.
Free shipping on orders over £40
Free standard Shipping on orders over £40 (2-5 working days, tracking 48h)
Standard delivery is free for every order over £40, for order value below £40 delivery fee is £4.
Express delivery (1-2 working days, tracking 24h) - £6,50
Where do we deliver?
We use Royal Mail, UK mail and DHL as our distribution partners and we deliver to the whole UK (including Highlands, Offshore Island & Northern Ireland. Excluding Isle of Man).
Contact info
Newbie by Kappahl Limited St James House, 13 Kensington Square, W8 5HD, London, United Kingdom
- +44 (0)7523512465
- customercare@newbiestore.com
- newbiestore.com
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Beautiful Women’s Clothing
I have only bought women’s clothes and now have so many that I love! Excellent quality and so beautiful. Sizing runs a little large however that is noted on this site. Excellent customer service as well!
June 8, 2026
Reply from Newbie Store
Thank you, thrilled to hear it!
Wonderful product for my daughter
Wonderful product for my daughter. Beautiful quality. Highly recommend
June 5, 2026
Reply from Newbie Store
Thank you! / Newbie Team
Resolved my issue very well
Resolved my issue very well, upon letting them know that they issued a wrong refund they let me keep the refund and the item.
June 5, 2026
Reply from Newbie Store
Thank you! / Newbie Team
Lovely blouses
Lovely blouses, just what I was looking for. Delivery as expected. Very happy with my purchases.
June 2, 2026
Reply from Newbie Store
Thank you, thrilled to hear it!
The item received was nothing like the…
The item received was nothing like the item pictured on website.
Very disappointing and has gone in the bin
June 19, 2026
Reply from Newbie Store
Dear Beverly,
Thank you for reaching out and we are sorry to hear this. We do have a return service, but if you have already thrown it away we cannot assist now. Please check our return and reclaim policy next time - we have services that you can use.
Have a lovely day!
/Newbie Team
I didn't receive my delivery
I didn't receive my delivery, and I don't know where it is. And is not first time when tis is happen.
June 12, 2026
Reply from Newbie Store
Thanks for sharing your feedback—we’re very sorry for the inconvenience this has caused. Our delivery team has been notified and has initiated an investigation with the courier on your behalf. We hope to receive an updated delivery timeframe shortly.
Thank you for your patience,
Newbie Team💗️
Beautiful clothes and great quality
Beautiful clothes and great quality, highly recommend! 😍
June 11, 2026
Reply from Newbie Store
Thanks for sharing your feedback. We are happy to hear! / Newbie team 💗️
Easy to order and the item arrived…
Easy to order and the item arrived quickly, looking as it did on the website.
June 9, 2026
Reply from Newbie Store
Thank you for your feedback. We are happy to hear/ Newbie team 💗️
Reply from Newbie Store
Thanks for sharing your feedback. It means a lot to us / Newbie team 💗️
Reply from Newbie Store
Thanks for the lovely feedback! /Newbie team 💗️
Great quality!
Newbie is one of my favourite places to shop for my kids, the quality is amazing and delivery was smooth and I got it on a next day delivery. Would highly recommend.
June 8, 2026
Reply from Newbie Store
Thanks for the kind feedback. We are thrilled to hear/Newbie team❤️
Easy to navigate website
Easy to navigate website, gift wrapping available. Sent as gift so can’t comment on item but recipient seemed pleased !
June 5, 2026
Reply from Newbie Store
Thank you for your feedback! / Newbie team❤️
My daughter loves the clothes you provide for their daughter.
My daughter loves the clothes you provide for her baby daughter. The designs and healthy material.
She lives in America which takes a while to get to her and for me to rate the lovely service you provide.
In all a very lovely, helpful, productive service.
Very many thanks.
May 18, 2026
Reply from Newbie Store
Thanks for sharing your feedback. We are thrilled to hear/Newbie team❤️
Reply from Newbie Store
Thank you! /Newbie team❤️
I am thrilled with this company,& the…
I am thrilled with this company,& the dress arrived it is so beautiful.After a 1st failed delivery which was sorted by Newbie.The dress is to wear @ my Grandaughers Wedding in the Netherlands.
May 28, 2026
Reply from Newbie Store
Thanks for your feedback! /newbie team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I first discovered Newbie by accident while I was pregnant last year, and it has quickly become one of my favourite places to shop for my baby girl.
The online shopping experience is always simple and enjoyable. The website is easy to navigate, product descriptions are clear, and the photographs accurately represent the items. Ordering is straightforward, and I have never experienced any issues during the checkout process.
Delivery has always been quick, and every order has arrived beautifully packaged and in perfect condition. It’s clear that care is taken from the moment an order is placed right through to delivery.
Most importantly, the quality of the clothing is exceptional. The fabrics are soft, comfortable and gentle on delicate skin, while the designs are timeless, elegant and beautifully made. Even after purchasing multiple items, I continue to be impressed by the attention to detail and craftsmanship.
Newbie has become my go-to store for baby clothing, and I regularly recommend it to friends and family. If you’re looking for beautiful, high-quality children’s clothing combined with a seamless shopping experience, I couldn’t recommend Newbie more highly.
May 28, 2026
Unprompted review
Reply from Newbie Store
Thank you for your feedback! it means alot to us / newbie team
The quality of the clothes is excellent…
The quality of the clothes is excellent and service was great - Thank you
May 27, 2026
Reply from Newbie Store
Thanks for the feedback! We are thrilled to hear. / Newbie team
Reply from Newbie Store
Thanks for the feedback! / Newbie team
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