New Home Quality Control LTD Reviews 

380
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing experience, worth your money found 50 plus issues with our new home some of which were quite naughty of the developer and we had not noticed. Save yourself the hassle of arguing with developer... See more

Rated 5 out of 5 stars

We found dealing with this business very straight forward. The first contact was Lee who was extremely helpful and explained the process. Helen who completed our snagging survey arrived when we had ju... See more

Rated 5 out of 5 stars

Fast and easy booking, accommodated changes to the date due to a delay in our sale/purchase and then Orlando who completed the assessment was extremely thorough and personable. He informed us every st... See more

Rated 5 out of 5 stars

Easy to use for complete peace of mind. It's a very detailed survey and I believe, this is money very well spent. The Surveyor, Mr S. Rogers attention to detail was second to none. I am very happy to... See more

Company details

  1. License Bureau

Written by the company

The UK’s No1 property snagging company. At New Home Quality Control we carry out a comprehensive survey of your property and provide a highly detailed snag list accompanied by photographic evidence where needed to ensure nothing is missed. This can be given to the relevant build contractor for immediate completion. In our experience of being at the top of the building trade we have seen re occurring items and issues that get missed along with very important tolerances that have been overlooked and in time will only develop new or make ongoing issues a lot worse which in turn will only cost yourselves a lot of money once your warranty has expired.


Contact info

4.9

Excellent

TrustScore 5 out of 5

380 reviews

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Replied to 33% of negative reviews

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4.9

All reviews

(380)

231 reviews in the last 12 months

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Rated 5 out of 5 stars

Best snagging company

Our research said it was the best snagging company, and the experience did not change their minds. Would use again without a doubt.

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Superb

Will was very thorough with our pre-completion inspection, and had been very responsive throughout the process. The team were also very accommodating in terms of dates for the inspection to work around the site team. Thank you!

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic, friendly & Professional!

We came across New Home Quality Control from TikTok! I knew way before our completion date I wanted this company, and they didn't let me down. Fantastic, prompt, organised and friendly. Rhys was extremely knowledgeable, friendly and had our best interests at heart. Couldn't say one bad things about this service, and would highly recommend to anybody wishing to get a snagging report done on their new home.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

New Build Snagging

Tony came to carry out my post completion snagging inspection for my new build property. As I am a solo purchaser I wanted to be aware of any issues that I may need to report to the developer. Thankfully there weren’t any major issues, but Tony was very thorough, and reassuring. I would highly recommend this company and Tony.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to contact and arrange a…

Very easy to contact and arrange a booking. Communication throughout the process was excellent, making it straightforward to schedule the appointment.

Will attended as agreed and kept us updated on his arrival by telephone. He was professional, explained the survey process clearly, and answered all of our questions.

We only booked the survey after moving into our new home because we were initially unsure which company to use. Following a recommendation from a neighbour, we chose New Quality Homes, and we're very pleased that we did.

The comprehensive report gave us reassurance that our home had been built to a high standard. It also identified several additional snags that we had not noticed ourselves, which was extremely valuable.

June 4, 2026
Unprompted review
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Rated 5 out of 5 stars

A great service

A great service, definitely worth the money! We got our report back super quick and managed to get it sent off before our completion. I would recommend this company to everyone! Smooth, easy and hassle free! Thank you guys!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Received five star service from this…

Received five star service from this company from the minute I engaged with them. Were incredibly flexible when I had to change the date. Helen carried out a thorough snagging inspection (sadly highlighting over 100 issues) many I wouldn’t have noticed myself. Am so grateful as the builders now have a very comprehensive report with photographs. Am considering asking Helen to return to undertake a re inspection after works have been carried out. I truly believe this report has given me the leverage I need to make sure new build is in a much better condition ahead of completion date. Whilst this may appear a lot of money, it is money very well spent.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and responsive process from quote…

Easy and responsive process from quote to report. Reasonable price and flexible where possible on snagging date. Reports are well detailed and highlight every issue. I noticed a few bits when I had a walk round with builders and I wouldn't have noticed most of the items identified. Glad I paid for this service.

June 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

Highly recommended if you need a pre completion inspection. Managed to find 52 issues with my new build home. Some of the issues I would not have found myself, as I would need to know the regulations. I would use them again. The report was detailed and included photo evidence.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Recommended Quality Control Checks

Very quick and professional responses. Survey was extensive and highlighted cosmetic issues that would not have been actioned until after completion of the sale otherwise including glazing issues that required attention before move in date

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

New build snag report

Thank you so much to Helen for coming out and conducting our snag report. We received the report the next day and I was very impressed with all the detail and the quality of the report.
Thank you once again and I definitely recommend New Home Quality Control for your new build snag report!

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Troy and the team have been absolutely…

Troy and the team have been absolutely brilliant. Total transparency in what they do, work in a very professional manner would recommend anybody buying a new build property to use this company.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Had my new build inspected by Helen who…

Had my new build inspected by Helen who was happy to answer all my questions and take my concerns into account. Super friendly and very thorough inspection and finding things that I wouldn't have even thought to check. Had the report back super quick too. Fantastic and will be back to use this service again if I need it.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely worth the money, extremely detailed and professional

Orlando was brilliant, conducted an extremely detailed inspection identifying issues I would have never picked up on myself. As a first time buyer, new build especially, I was not confident what to look for. Orlando provided me an extensive report within 24 hours of inspection and quoting NHBC standards required when identifying particular snags

Well worth the money and highly recommend to any buyer! You will not regret it!

June 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

We booked the post-completion inspection via their online booking system, 2 weeks prior to our completion date. A day before our inspection date, Cameron got in contact to introduce himself and confirm the details.

He arrived on time and got straight to work, completing a thorough check of the property inside and out, which was then detailed in a report delivered to us in good time via email. Not only did he do a great job, he also took the time to ensure our developer provided us with the correct documentation, which in this case was brilliant because we were in fact missing a proper compliance certificate.

Would recommend.

May 30, 2026
Unprompted review

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