New Home Quality Control LTD Reviews 

380
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing experience, worth your money found 50 plus issues with our new home some of which were quite naughty of the developer and we had not noticed. Save yourself the hassle of arguing with developer... See more

Rated 5 out of 5 stars

We found dealing with this business very straight forward. The first contact was Lee who was extremely helpful and explained the process. Helen who completed our snagging survey arrived when we had ju... See more

Rated 5 out of 5 stars

Fast and easy booking, accommodated changes to the date due to a delay in our sale/purchase and then Orlando who completed the assessment was extremely thorough and personable. He informed us every st... See more

Rated 5 out of 5 stars

Easy to use for complete peace of mind. It's a very detailed survey and I believe, this is money very well spent. The Surveyor, Mr S. Rogers attention to detail was second to none. I am very happy to... See more

Company details

  1. License Bureau

Written by the company

The UK’s No1 property snagging company. At New Home Quality Control we carry out a comprehensive survey of your property and provide a highly detailed snag list accompanied by photographic evidence where needed to ensure nothing is missed. This can be given to the relevant build contractor for immediate completion. In our experience of being at the top of the building trade we have seen re occurring items and issues that get missed along with very important tolerances that have been overlooked and in time will only develop new or make ongoing issues a lot worse which in turn will only cost yourselves a lot of money once your warranty has expired.


Contact info

4.9

Excellent

TrustScore 5 out of 5

380 reviews

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4.9

All reviews

(380)

231 reviews in the last 12 months

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Rated 5 out of 5 stars

Thorough inspection and excellent service

We had a really positive experience with New Home Quality Control and would definitely recommend their service to anyone purchasing a new build home.

The booking process was straightforward and well organised, and communication throughout was clear and prompt. The inspection itself was carried out professionally and thoroughly, which gave us real confidence in understanding the condition of the property before fully settling in.

The report was detailed, easy to follow, and highlighted both minor and more important issues clearly. It’s been extremely useful for us as we work through items with the developer and get everything resolved early on.

We also appreciated how quickly the report was turned around after the inspection, allowing us to review everything without delay.

Overall, a very valuable service and well worth it for the peace of mind it provides when moving into a new home.

May 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant communication and thorough, detailed reports

New Home Quality Control have been brilliant to deal with throughout this process. They have been accommodating and understanding when some issues arose with access and have completed the snagging on the date and time agreed with a report being received incredibly quickly afterwards. The report is thorough and has highlighted many things which we couldn't have identified ourselves. The photos and comments are clear and very helpful.
Booking was also very simple.
I cannot recommend NHQC more, prompt communication throughout. Thank you very much!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Highly recommend this service for new build properties within their 2 year warranty for peace of mind. My inspector Helen was very polite, professional and thorough.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Would Highly Recommend!!!!

It’s our first home and we had no idea what faults to look for when buying a house, however booking an inspection made it so much easier. There are faults I would have no idea existed without an inspection. (Paul) was really helpful, he kept me updated constantly with what was going on and what times he arrived and left, with updates how it went and everything else. I would highly recommend to anyone buying a new home to use New Home Quality control. If I was ever buying another new home I would 100% book again. Thanks so much for the help!

May 20, 2026
Unprompted review
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Rated 5 out of 5 stars

New Home Survey

New Home Quality Control arranged a survey very quickly. Tony arrived as arranged and was really pleasant and helpful. The report was prepared rapidly and highlighted a number of issues we had not noticed or hadn’t realised mattered.
I would highly recommend their service.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great snagging inspection

The team were helpful and flexible throughout the process. On the day, Amy was friendly and professional. The inspection was thorough, and it flagged several issues that I wouldn't have found myself. Definitely worth it for the peace of mind!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, highly recommended

We booked New Home Quality Control to carry out the snagging on our new property just post completion. Paul contacted us a few days before to introduce himself and to give us a time he would be arriving.
He was very friendly and helful and explained the process in full. He was incredibly thorough and checked everything, many of which we would not have known about. He also answered all our questions and explained things very clearly.
The report was sent the following day and is incredibly thorough, clear and concise.
The report will give us a greater confidence when we discuss the issues identified with the on site team.
We feel that this service, the company and Paul went above and beyond and I would have no hesitation in recommending them for anyone getting a new build home.
Many thanks to Paul & New Home Quality Control... excellent service.

May 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick response from initial enquiry

Quick response from initial enquiry. Contact was made day before appointment explaining the service .
Tony arrived early and was very professional and explained everything.Great service would highly recommend 10-10!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent home snagging company

Excellent home snagging company. The survey took 4 hours where our new build property was throughly inspected and 126 snags identified by Orlando. The report contains images along with a description and has been sent to the developer to action. The report also quotes NHBC guidelines and is very professional. Excellent customer service and the report was sent promptly. Very good value for money. Would highly recommend.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Stefan was great, highly recommend

Stefan was great. As I’m not in the building trade myself my knowledge in this part isn’t very good. Stefan too time to explain what he had found. Stefan was easy to talk to and very friendly. Within 2 days I had an email with all the relevant information along with the legal NHBC numbers. Highly recommend for any first time buyers, or even buying a new build property

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Thorough and Professional Snagging Survey – Highly Recommended

I used New Home Quality Control for a snagging survey on my new‑build home and I’m very happy with the service. They identified a large number of snags, including several issues I would never have noticed myself, which really shows how thorough and experienced they are.

They were very friendly and informative, explaining everything clearly. They even took additional photos purely for our reference, showing how some of the services look in areas you normally don’t have access to, which was extremely helpful.

Overall, a great experience and excellent peace of mind. I would definitely recommend them to anyone purchasing a new‑build property.

May 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional service done by Gino

Professional service done by Gino. Did an excellent job of finding snags in our new home and kept me informed. Our original date to have our house inspected was moved since the builders were still installing the carpeting, but Gino was able to get us booked in the very next day. Would highly recommend the services of NHQC to anyone buying a new home.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Don’t cheap out

From Booking to report, the team have been amazing. Very well priced as well, our inspector Amy was in touch the night before and within 48hrs we had processed final payment and had the report. Definetly picked up items we would have missed so 100% recommend for new build buyers

May 5, 2026
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Rated 5 out of 5 stars

Brilliant company to work with

Brilliant company to work with. Was easy to book provisionally and then just confirm a firm date via email. Troy then text the day before to confirm the attendance and time. Did a great job looking around and explaining things. Got sent the report within a few days with loads of detail in. What makes them stand out is I’ve paid them already and I had some issues come up I emailed them with photos for advice and they called me the next day and explained possible causes. They said they would be happy to help and support for the next 2 years. Exceptional service considering I had already paid. Would highly recommend using their services.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Quality company

I went with this company as I follow them on Tiktok and have saw various videos that they have done, so when i moved house and into a new one I knew these people would be the ones to trust with any potential issues with the house, so when i sent the enquiry I recieved an appointment quite quickly, Helen was the accessor I had at my house and she did a quality job and would easily reccomend.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

I was in two minds…

I was in two minds about having a professional inspection done on our new build. Our last house was new as well, I’d scoured the internet and created spreadsheets to do it myself, thinking I’d been reasonably successful only to have some issues I’d missed.

Orlando came over to the new house at short notice. A really nice lad and very accommodating on times.

The report arrived the same day & there’s things he found that I just would never have noticed or knew weren’t as they should be. 100% would do the same again if we move into another, it’s saved more than it cost several times over.

April 28, 2026
Unprompted review

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