NineLife Sweden Reviews 

145
•
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

It took longer time for delivery than I expected and it was also not much update about it, yet then finally it was properly delivered. The price for the product is sky high but I wanted to try its eff... See more

Rated 5 out of 5 stars

Compared with my first experience, when there were delays with logistics and customs issues, this time everything went very smoothly. The workflow has clearly improved, and the whole process was much... See more

Rated 4 out of 5 stars

Your service was ok. I got my delivery as promised. I did though get 3 different spam-mails about the delivery where I was asked to pay extra for the shipment. That never happened to me before and I b... See more

Rated 5 out of 5 stars

Customer service was very helpful when my package got delayed and they helped me figure out what the issue was, namely that it got stuck waiting for tolls. Then they offered to reimburse me for the co... See more

Company details

  1. Fitness and Nutrition Service
  2. also in
  3. Vitamin and Supplements Store

Written by the company

Online shopping from a huge selection of health products - sports nutrition, vitamins and supplements, food and grocery, sexual wellness, personal care, health care, baby and child care.


Contact info

4.1

Great

TrustScore 4 out of 5

145 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

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See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(145)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

It’s okayish

The shipment arrived and it did not taste fresh. Maybe it’s the taste of the product but it had great reviews. You still have to pay the import charges.

December 23, 2025
Unprompted review
NineLife Sweden logo

Reply from NineLife Sweden

Hi Doom,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NineLife

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Rated 5 out of 5 stars

Helpful customer service

Customer service was very helpful when my package got delayed and they helped me figure out what the issue was, namely that it got stuck waiting for tolls. Then they offered to reimburse me for the cost of the tolls, which was nice. Have not had time to actually try the product yet to be honest, but it seems good.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

These guys are proper skammers

These guys are proper skammers, after 47 emails and still nothing delivered, they wrote that they had now returned the funds to my account 2 WEEKS AGO!!! nothing received. DO NOT ORDER FROM NINELIFE!

November 10, 2025
Unprompted review
NineLife Sweden logo

Reply from NineLife Sweden

Hi Glenna,

We apologize for the delay in your refund. It has now been processed, and we appreciate your understanding.

I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
NineLife

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Rated 5 out of 5 stars

Good service!

Fantastic service - the company compensated for additional costs related to the customs and VAT which were not covered by the shipping cost!

September 10, 2025
Unprompted review

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