It took longer time for delivery than I expected and it was also not much update about it, yet then finally it was properly delivered. The price for the product is sky high but I wanted to try its eff... See more
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See what reviewers are saying
Compared with my first experience, when there were delays with logistics and customs issues, this time everything went very smoothly. The workflow has clearly improved, and the whole process was much... See more
Your service was ok. I got my delivery as promised. I did though get 3 different spam-mails about the delivery where I was asked to pay extra for the shipment. That never happened to me before and I b... See more
Customer service was very helpful when my package got delayed and they helped me figure out what the issue was, namely that it got stuck waiting for tolls. Then they offered to reimburse me for the co... See more
Company details
Written by the company
Online shopping from a huge selection of health products - sports nutrition, vitamins and supplements, food and grocery, sexual wellness, personal care, health care, baby and child care.
Contact info
Sweden
- ninelife.se
4.1
Great
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
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I made an order P644190652 for…
I made an order P644190652 for suppliments beginning of May for about 5000sek, first order was lost somewhere and then returned back to company. Then they resend me it again and finally I got it only in August.
But bad thing is that it arrived partially, 60% of order (about 3000sek) was not in a package. Support is silent for couple of days. Miserable company, never use it again...
August 13, 2025
Unprompted review
Reply from NineLife Sweden
Hi Vasily,
We apologize for the oversight in your order as well as the delay in the delivery. This is not the kind of service we wish to provide.
I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.
Thank you for your understanding and patience.
Regards,
NineLife
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Great service!
July 30, 2025
Unprompted review
The cream is super good
The cream is super good. I tried it today and it started to work immediately. I noticed it because of a pimple I had and the inflammation and redness disappeared.
June 25, 2025
Unprompted review
No tax refund
I had order some Tablett from the store in Sverige
But they had order it in USA
So i had to pay Customs tax
107 kronor about 10 usd
After i had contact Nine Life
They answered me bullshit
And dont want refund me the 107 kr
And didnt answer my emails
Its not my fault when they order it in USA
My order was placed in an swedish store
Dont order something in that fake store
You get only shit
June 10, 2025
Unprompted review
Reply from NineLife Sweden
Hi Kund,
Thank you for bringing this to our attention! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Regards
NineLife
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Good service and delivery on time
May 20, 2025
Unprompted review
The support person who answered my mail…
The support person who answered my mail was very nice and found out the facts about where the package was. But it's the mail that is a disaster, which makes you hesitate to order again.
May 19, 2025
Unprompted review
The fact that I had to pay customs is…
The fact that I had to pay customs is bad!
April 25, 2025
Unprompted review
Reply from NineLife Sweden
Dear Customer,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NineLife
The company sent the package as express…
The company sent the package as express postage, which I appreciated since I ordered probiotics. (The Swedish PostNord in their turn took several days before they reach out for me, telling I must fill some customs inquiries, which Swedish delay I don’t appreciate because of the sort of the stuff ordered), but after having paid the taxes the parcel arrived yesterday. So it took two weeks for it to arrive, but it came very quickly to Sweden, so the delay was not caused by NineLife. I made the order April 11, they processed it April 12, I got the tracking number after the weekend April 15, it arrived April 30.
So I’m pleased at NineLife for processing and sending it as quickly as possible and also for them choosing express postage.
Haven’t have time yet to test the product since the parcel arrived yesterday and I’m going to use it to cultivate a special probiotic yoghurt. so I can’t leave a comment of the probiotic, but it seems to be what I ordered.
Packaging might have been made a little better, but still it wasn’t broken, the inward package had got some wrinkles that won’t affect the usage since the capsules are intact.
So yes, I would recommend this company.
April 30, 2025
Unprompted review
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It was quick and easy
It was quick and easy to order. The delivery worked vell.
February 28, 2025
Unprompted review
customer service is very nice.
March 11, 2025
Unprompted review
great staff team
Helpful, understanding and friendly staff group in
Nine life.
February 21, 2025
Unprompted review
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Great product and delivery on time but…
Great product and delivery on time but to receive my I order I have to pay extra to the custom charges in Sweden 🥹
February 7, 2025
Unprompted review
It was okey 👍🤗
February 5, 2025
Unprompted review
Selling products not available…
Selling products not available otherwise. Will be better if the price is lower too.
January 18, 2025
Unprompted review
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Great service and a quick delivery to…
Great service and a quick delivery to me. Second time I've used Ninelife and I've never been disappointed.
Thank you..
January 6, 2025
Unprompted review
Customer information leaked
After purchasing an item, I have continuously received fishing mails
January 6, 2025
Unprompted review
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