NipNip - Bike Servicing and Repairs - Borough - Tower Bridge Reviews 13

TrustScore 4.5 out of 5

4.5

1 Shad Thames, SE1 2PN London, London, GB


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Rated 5 out of 5 stars

First puncture in 6 years on my Brompton, discovered @ Waterloo station & I live in East Hampshire! Enter Nip Nip ... walked in, offered to leave bike, he said no, dropped his other services & I was o... See more

Rated 5 out of 5 stars

On very a quiet Friday morning I was cycling to work suddenly one of the pedals has come off. Luckily this has happened not to far from NipNip shop and Matt has kindly re-fitted the pedal and advise... See more

Rated 5 out of 5 stars

Excellent service Everytime, staff are knowledgeable, friendly and best of all honest if they don't think something needs replacing yet they will tell you, which is so reassuring. I won't take my ebik... See more

Rated 5 out of 5 stars

Very friendly and helpful! I 'nipped' in after failing to change the seat on my Brompton and the owner very graciously offered to fix my new seat on and explained how at no cost. Definitely recommend... See more


Company details

  1. Bicycle Repair Shop
  2. Bicycle Store

Written by the company

NipNip are London’s most popular bike maintenance operator. We are market leader, focusing on quality and customer service using experienced staff and the latest technology.


Contact info

  • 1 Shad Thames, SE1 2PN, London, London, United Kingdom

  • 0207 164 6353

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hidden Gem! Very helpful service location.

First puncture in 6 years on my Brompton, discovered @ Waterloo station & I live in East Hampshire! Enter Nip Nip ... walked in, offered to leave bike, he said no, dropped his other services & I was out of there in minutes, with new inner tube, plus wheel rim, brakes, tyre all checked as well. Friendly to boot, EVEN on a cold morning between Xmas & NY. 5/5!

December 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful! I 'nipped' in after failing to change the seat on my Brompton and the owner very graciously offered to fix my new seat on and explained how at no cost. Definitely recommend for simple and complex repairs.

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly speedy service

Very friendly speedy service which got me back on the road the same morning - couldn't have been better! Have been using for a year or two now and they are always excellent!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Recommended by my colleague and absolutely didn't disappoint.
Very helpful, friendly, reasonable and knowledgable. Highly recommended. Solved my problem in a few short minutes. Will definitely return for my bike service. Thanks so much!

February 27, 2025
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Rated 5 out of 5 stars

Excellent service Everytime

Excellent service Everytime, staff are knowledgeable, friendly and best of all honest if they don't think something needs replacing yet they will tell you, which is so reassuring. I won't take my ebike anywhere else.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Always kind, professional and friendly. A special thanks to Ahmad for brilliant service of my cargo bike.

July 4, 2023
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Rated 5 out of 5 stars

I just broke my crank the guys fix it…

I just broke my crank the guys fix it for me with no fee. he said is small job no need fo charge and he done great job too

January 9, 2023
Unprompted review
NipNip - Bike Servicing and Repairs - Borough - Tower Bridge logo

Reply from NipNip - Bike Servicing and Repairs - Borough - Tower Bridge

Thank you for your review, it is much appreciated !

Rated 5 out of 5 stars

Kind and professional approach

On very a quiet Friday morning I was cycling to work suddenly one of the pedals has come off. Luckily this has happened not to far from NipNip shop and Matt has kindly re-fitted the pedal and advised on maintenance work.
I m was very glad for his professional approach as prompt action leaving his other work on side.
Thanks to his help I was able to make to work on time.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Saturday morning attend NipNip…

Saturday morning attend NipNip towerbridge, reporting a problem with my rear gear Ultegra 22. Could you have a look at it, Ted said sure. I didn't want to put him out, as it seemed to be only him there. Bike on stand, within a minute said, gears need indexing, and the cable seems to be faulty. He said give me 1 hrs. Returned, wow gears running like new. He changed cable, index gears, & even checked my front derailleur. Perfect & the bill was very good indeed. Fantastic work. Thank you Nip nip & the man himself Ted. :)

May 30, 2022
Unprompted review
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