I was very happy that I received the exact car I chose. This was important to me. However, I was upset that I had no way to contact Nizacars in advance. I needed to clarify some details, as this was m... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Everything went smoothly, from booking to picking up the car, except perhaps that it took time. Long queue of people, waiting their case. Smooth pick-up at the airport. We were upgraded to a larger... See more
Company replied
Great service! Everything was perfect: brand-new, spotless cars, no long waiting times, and they even pick you up from and drop you off at the airport. We really enjoyed the car and, most imp... See more
Company replied
Pick up and drop off were both fairly easy and quick and Lucia was very professional, helpful and friendly. I would recommend to book with them directly online and get their extra insurance instead... See more
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Company details
About NIZACARS
Written by the company
NIZACARS
En NIZACARS creemos que alquilar un coche debe ser tan fácil como disfrutar del viaje.
Somos una marca renovada de movilidad que apuesta por la transparencia, la innovación y la cercanía, ofreciendo una experiencia sencilla, ágil y 100 % orientada al cliente. Combinamos la comodidad de los procesos digitales con un servicio pensado para que disfrutes de cada trayecto sin complicaciones.
📍 Estamos presentes en Málaga, Barcelona y Mallorca, acercándote la libertad de moverte a tu ritmo y descubrir cada destino como prefieras.
✨ Ponemos a tu disposición una flota moderna y en constante renovación, con vehículos adaptados a cada tipo de viaje: desde coches compactos para escapadas urbanas hasta modelos familiares y opciones premium para quienes buscan un extra de confort y estilo.
🌴 Ya sea por vacaciones, una escapada de fin de semana o un viaje de negocios, en NIZACARS lo encontrarás todo para llegar más lejos.
💙 En NIZACARS no solo alquilamos coches; creamos experiencias de viaje cómodas, seguras y transparentes. Nuestro compromiso es acompañarte en cada aventura con un servicio claro, sin sorpresas y con la confianza que mereces.
ENJOY IT, DRIVE IT.
Sector: Rent A Car
Presencia: Málaga, Barcelona, Palma de Mallorca
Web oficial: nizacars.com
Contact info
Avenida Comandante Garcia Morato 44, 29004, Malaga, Spain
- 952002200
- customer@nizacars.com
- nizacars.com
TARIFA PREMIUM
3.6
Average
5K reviews
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Cinco
Cinco, Cinco, Cinco,Cinco, Cinco!
Brillante!
We were given a brand new car!!
We were picked up and taken to the rental hire Nizacars from Barcelona - EL Prat Airport.
The hire process was straightforward when we arrived we had booked through Ryan Air when booking our flights.
We didn't have any problems during the hire and returning the car was straightforward too.
Muchas Gracias!
May 14, 2026
Reply from NIZACARS
Good morning.
Thank you very much for your review.
We are glad to hear that you had such a positive experience and that the whole process, from pick-up to drop-off, was smooth and without any issues. We are also pleased that you were satisfied with the vehicle provided.
We look forward to welcoming you again in the future.
Kind regards,
NizaCars
Reply from NIZACARS
Good morning.
Thank you very much for your review.
We are glad to hear that you found our service very efficient and that our colleague provided an excellent experience.
We look forward to welcoming you again in the future.
Kind regards,
NizaCars
I have rented vehicles from this…
I have rented vehicles from this company on several occasions, and every experience has been outstanding. From the moment you make a reservation to the moment you return the vehicle, the entire process is smooth, professional, and stress-free.
The customer service team, especially the telephone support staff, deserves special recognition. They are always friendly, knowledgeable, patient, and genuinely willing to help. No matter the question or request, they go above and beyond to ensure everything is handled quickly and efficiently. It is rare these days to find such a high level of customer care, and they consistently exceed expectations.
The vehicles themselves are exceptional. Every car I have rented has been modern, spotless, well maintained, and in excellent mechanical condition. It is clear that the company takes great pride in the quality of its fleet. Driving a new, reliable vehicle makes a huge difference, especially when traveling for business or with family.
What truly sets this company apart is its people. Every member of staff I have interacted with has been courteous, professional, and welcoming. Even during busy periods, they maintain a positive attitude and provide excellent service without making customers feel rushed.
In an industry where customer experience can vary greatly, this company stands out as a benchmark for excellence. Their commitment to quality, reliability, and customer satisfaction is evident in every aspect of their operation.
I will continue to use their services whenever I have the opportunity and would not hesitate to recommend them to friends, family, and colleagues. Thank you for consistently delivering such a fantastic experience. Five stars are absolutely deserved!
June 27, 2026
Reply from NIZACARS
Good morning.
Thank you very much for your detailed and kind review.
We are truly pleased to hear that you consistently have outstanding experiences with us and that you value the smooth process, the quality of our vehicles, and the service provided by our team. It is especially rewarding to know that our staff, including our telephone support team, have made a positive impression.
Your continued trust and recommendation mean a great deal to us. We look forward to welcoming you again in the future.
Kind regards,
NizaCars
Reply from NIZACARS
Good morning.
Thank you very much for your review.
We are glad to hear that everything was perfect and that you were satisfied with the price, service, and vehicle. We hope to welcome you again in the future.
Kind regards,
NizaCars
Quick service
The staff were very pleasant and accommodating. The service was very quick.
June 20, 2026
Reply from NIZACARS
Good morning.
Thank you very much for your review.
We are glad to hear that you experienced a quick service and that our staff were pleasant and helpful. We hope to welcome you again in the future.
Kind regards,
NizaCars
Not impressed
Not impressed, firstly we had to wait over an hour to get to a desk, then despite having our own insurance we were forced into having breakdown cover as we were told our breakdown was only covered if we had an accident, this was at a cost of €40 which was not necessary. We were given a car that had about 8 imperfections with scratches and knocks on the paperwork provided by them and on return they tried to tell me there was a scratch that wasn’t on the original check, I disputed this and in the end I never got charged. The funny thing being that the detailed paperwork provided from Niza after the return of the car only showed half the imperfections of what was on there when I picked the car up. Be very careful, when you pick the car up always make sure you walk around the car and video any problem areas. This is not a good company to deal with, they are renowned in miss selling extras. I took out insurance with cover4rentals back in the UK to cover the car for £27 and the car was included with the holiday package with jet 2 villas but they were adamant that with jet 2 I only had breakdown if I been in an accident, I have sent a complaint to Jet 2 to look into this amongst other issues, I’m still awaiting a reply, but be very careful using this company.
May 30, 2026
Reply from NIZACARS
Good morning,
We are sorry to read that your experience did not meet your expectations.
We do not share the overall impression reflected in your review. Waiting times may occasionally be affected by peak periods, while any optional products and vehicle inspections are handled in accordance with the applicable rental procedures.
Kind regards,
NizaCars
Excelent service
Excelent service, very nice personal helping with every question we had. Absolutely nothing to complain about. Thumbs up!
June 30, 2026
Reply from NIZACARS
Good morning.
Thank you very much for your review.
We are glad to hear that you received excellent service and that our team was helpful with all your questions. It is a pleasure to know that everything met your expectations.
We look forward to welcoming you again in soon.
Kind regards,
NizaCars
The wait time was over an hour long
The wait time was over an hour long. One staff member was working alone for an hour with around 8 customers waiting.
Then they did not have the car we paid for. We were told it was a diesel car when in fact the fuel cap stated petrol. Fortunately we noticed but this could have been a big problem
June 24, 2026
Reply from NIZACARS
Good morning,
We are sorry that your experience did not fully meet your expectations.
Waiting times may occasionally be longer during peak periods, although we continuously work to improve the efficiency of our service. We also regret any confusion regarding the information provided about the vehicle and appreciate you bringing it to our attention.
We are pleased to know that you identified the fuel type before refuelling and thank you for sharing your feedback, as it helps us continue improving our service.
Kind regards,
NizaCars
Quick pickup with minibus and Niza cars…
Quick pickup with minibus and Niza cars very close to airport. No waiting quick service and picked up car and quick return
June 24, 2026
Reply from NIZACARS
Good morning.
Thank you very much for your review.
We are glad to hear that you had a quick and smooth experience, both at pick-up and drop-off. We hope to welcome you again in the future.
Kind regards,
NizaCars
An excellent experience with NIZACARS…
An excellent experience with NIZACARS at Malaga Airport.
After a very bad experience renting from the nearby CLICKRENT, special thanks to Ezequiel, who saved our family vacation.
I highly recommend them.
June 27, 2026
Unprompted review
Reply from NIZACARS
Good morning.
Thank you very much for sharing your experience.
We are pleased to know that everything went smoothly with NizaCars at Malaga Airport and that our team was able to help you during your trip. We work every day to provide clear, efficient and friendly service so that you can enjoy your rental experience with confidence.
We truly appreciate your recommendation and hope to welcome you again on your next visit.
Kind regards,
NizaCars
Reply from NIZACARS
Good morning.
Thank you for sharing your experience.
We are pleased to know that you had a good rental experience and that both the vehicle and the service provided by our team met your expectations. We work every day to offer a friendly, clear and professional service to every customer.
We hope to welcome you again on a future rental.
Kind regards,
NizaCars
No possibility to use the phone credit…
No possibility to use the phone credit card, they requested a phisical card which os crazy these days!!!
June 26, 2026
Reply from NIZACARS
Good morning.
We regret the impression reflected in your comment.
The formalisation of the rental is subject to the requirements established in the rental conditions. For security and verification reasons, the main driver must present a physical credit card in their name at the time of collection.
In certain cases, alternatives may be offered in order to continue with the booking, depending on the conditions applicable to each reservation.
Sincerely,
NizaCars
Reply from NIZACARS
Good morning.
Thank you for sharing your review.
It is great to know that your experience with NizaCars was very positive and that you were happy with the service received. We hope to welcome you again on a future rental.
Kind regards,
NizaCars
Unpleasant
One of the employees was so unpleasant, that I felt guilty spending money in this company… will try to avoid this office for sure.
June 16, 2026
Reply from NIZACARS
Good morning.
We are sorry to read the impression reflected in your review.
We take your comments regarding the attention received seriously, as this is an especially important aspect for NizaCars and subject to internal review. Our aim is always to provide a professional, respectful and clear service throughout the rental process.
We appreciate you taking the time to share your feedback and regret that your experience did not meet your expectations.
Kind regards,
NizaCars
Thank you very much for your…
Thank you very much for your service.Hoped it will be more accessible in the airport
June 26, 2026
Reply from NIZACARS
Good morning,
Thank you very much for your feedback and for choosing NizaCars.
We are glad to know you were satisfied with our service. We also take note of your comment regarding airport accessibility, as we continuously work to improve the customer experience.
We hope to welcome you again in the future.
Kind regards,
NizaCars
Quick, cheap and easy
Pick up and drop off were both fairly easy and quick and Lucia was very professional, helpful and friendly. I would recommend to book with them directly online and get their extra insurance instead of going through a 3rd party site to avoid problems or having to pay excess deposits etc. I would book with them again.
June 25, 2026
Reply from NIZACARS
Good morning.
Thank you very much for your kind review!
We look forward to welcoming you again on your next rental.
Kind regards,
NizaCars
Did not get the car I ordered
Did not get the car I ordered. Got a Bigger One at Same cost but higher gasoline consumption. Too long waiting to get the car…..almost 1 hour, not good
June 24, 2026
Reply from NIZACARS
Good morning,
We are sorry to hear that your experience did not fully meet your expectations. On occasion, due to operational reasons, it may be necessary to provide a different vehicle than the one originally booked. Whenever this happens, we aim to offer a vehicle of an equivalent or higher category at no additional cost.
We also regret the waiting time you experienced during vehicle collection. At certain times, peak arrival periods may lead to longer waiting times, although we are continuously working to improve the efficiency of our service.
Kind regards,
NizaCars
Seems likes a criminal organization-…
Seems likes a criminal organization- understaffed Waiting time for shuttle more than / hour / charges euro 2500 for a little scratch / just avoid - you will only have worst troubles
June 25, 2026
Reply from NIZACARS
Good morning,
We respectfully disagree with the way our company has been described in your review. While we respect your right to share your experience, we do not consider such characterizations to be accurate.
Waiting times for our shuttle service may occasionally be affected by peak arrival periods. We continuously work to improve our operations and provide the most efficient service possible.
Regarding the vehicle, any charges related to damage are handled in accordance with the terms and conditions of the rental agreement and our established procedures. If you believe there is any additional information or documentation that should be considered, our Customer Service team will be happy to review your case.
Kind regards,
NizaCars
Nizacars is good rent car company
Nizacars is good rent car company, the stuffs are great and friendly,
June 25, 2026
Reply from NIZACARS
Good morning.
Thank you very much for sharing your review.
We are pleased to know that you had a good experience with NizaCars and that our team provided you with friendly and helpful service. We work every day to offer a clear, efficient and professional rental experience.
We look forward to welcoming you again on your next visit.
Kind regards,
NizaCars
Very bad service
Very bad service, thieves I don't recommend you, they treat racist customers badly
June 25, 2026
Reply from NIZACARS
Good morning,
We do not share the offensive comments made in your review.
We are sorry to read that your experience did not meet your expectations. At NizaCars, we treat all customers with respect and professionalism, and we take any comment regarding the service received seriously.
Kind regards,
Customer Service
NizaCars
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