I’m disgusted with how I’ve been treated by look fantastic. I had an issue with an order and I’ve been blocked from ordering from them. No context of the reason, nothing explained to me whatsoever. I’... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service is awful. I used the live chat feature to see if I could cancel my order, as I mistakenly ordered for 2-5 days shipping and not next day delivery, when I needed the items next day.... See more
Company replied
Their customer service is unbelievably rubbish. My item hasn’t been delivered and I’m communicating constantly with various people over messaging. Each one telling me something different from the last... See more
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Customer service is shocking, NO REAL PEOPLE, there is no service they take your money then only give you a chat, which is automated, unable to comprehend simple question and turns it around by sayi... See more
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Company details
Information provided by various external sources
Lookfantastic Norge har alt i luksus skjønnhetsprodukter , og er en offisiell forhandler av kjente produkter som: Aveda, Redken, L'Oreal, Decléor, Ole Henriksen og mange flere. Ved å være en verdensomspennende merkevare har Lookfantastic den kompetansen du trenger for å finne nye favoritter.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- no.lookfantastic.com
1.7
Bad
2K reviews
Asks customers to review
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I don’t get any goods
May 1, 2022
Reply from Lookfantastic
Hallo,
Takk for at du deler din erfaring. Jeg beklager å høre om dette, siden vi ikke kan se ordrenummeret ditt, kan vi ikke undersøke dette.
Vi tar alle tiltak for å unngå at disse situasjonene oppstår, og vi hjelper deg gjerne videre med spørsmålet ditt hvis du kontakter oss via din nettkonto eller våre sosiale plattformer.
Vennlig hilsen,
Omaer
LF Kundeserviceteam.
Good service 👍🏾
April 12, 2022
Reply from Lookfantastic
Hallo,
Takk for at du tok deg tid til å skrive en anmeldelse! Vi er glade for å høre at du var fornøyd med tjenesten vår.
Hvis du trenger mer informasjon i fremtiden, kan du gjerne kontakte vårt kundeserviceteam fra din nettkonto.
Vi ønsker deg en fantastisk dag,
Lookfantastic kundeserviceteam
Reply from Lookfantastic
Hallo
Takk for at du la igjen din anmeldelse!
Det er alltid en glede å motta denne tilbakemeldingen fra våre lojale kunder.
Tilbakemeldingen din hjelper oss alltid med å opprettholde og forbedre tjenestene våre, og teamet vil bli så glade for å høre dine hyggelige kommentarer.
Skulle du tilfeldigvis ha spørsmål eller spørsmål, ikke nøl med å kontakte oss, så hjelper vi deg gjerne.
Ta vare på deg, og ha en fin dag.
Vennlig hilsen,
Kayleigh
OK :-)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
OK :-)!!!!!!!!!!!!!!!!!!!!!
OK :-)!!!!!!!!!!!!!!!!!!!!!!!!!!!
March 25, 2022
No delivery costs😀
March 5, 2022
I always meet a lot of problem with my…
I always meet a lot of problem with my orders and there is no option send normal email to you or call, nobody answer correct that message what only available sending on website . Now I again meet problem with receiving order. Become ridiculous
March 3, 2022
Every thing went smooth
February 22, 2022
Very easy way to order something
February 9, 2022
Order did not come
Order did not come, impossible to get in contact with customer service or got some help. DO NOT RECOMMEND AT ALL THIS ONLINE SHOP!
February 9, 2022
Unprompted review
good selection
January 30, 2022
May order has not been delivered yetso…
May order has not been delivered yetso i need a refund of my money its already 3 weeks now since i order
December 21, 2021
I hope the shipping is faster than what…
I hope the shipping is faster than what they said😊
December 16, 2021
Not a pleasant shopping experience from…
Not a pleasant shopping experience from my phone. Also it seems a bit unprofessional with spelling errors, Norwegian and English language mixed together in the same process.
December 13, 2021
I did not Get in time and have still…
I did not Get in time and have still dont got it
December 8, 2021
Site is easy to navigate
November 21, 2021
Good service
November 17, 2021
Great choice, good prices
Lookfantastic has great choice and good prices. Overall very OK. The real downside is shipping. Nearly verey package arriving to me is damaged, sometimes heavily.
November 10, 2021
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