Nyxigame Reviews 

365
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the products, highlighting their unique features, excellent quality, and durable design. People appreciate the precision of sensors, premium mechanical buttons, and versatile functionality. Some also experienced fast and efficient delivery, with products arriving sooner than expected and well-packaged. However, some customers noted significant issues with order processing and delivery, frequently reporting long delays and products not arriving. Many experienced poor customer service, with emails unanswered and no communication regarding shipping or defective items. A few reviewers also reported receiving products with quality issues like scratches, parts falling off, or hardware defects shortly after use.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and reliability. While some customers praise the... See more

Order

People report negative experiences with order, with many customers expressing significant frustration over... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising fast shipping and... See more

Response time

Customers consistently note negative experiences with response times, with many reporting significant delays... See more

Quality

Users describe ambiguous interactions with quality, with some praising the good quality and versatility of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’m giving you 3 and I could honestly go down to 2 stars. The reason is because I haven’t received my controller. Now I think that’s because I ordered mine late so I’m on the lower priority end of the... See more

Company replied

Rated 3 out of 5 stars

Shipped my product through Amazon fulfillment. Not a problem on its own but the product price on Amazon's website (sold by NYXI) was cheaper than buying it from NYXI's site itself (and would have be... See more

Rated 3 out of 5 stars

I ordered my controller on November 24, and received my package 22 days later. I asked for a refund for the express delivery I had ordered, since it was no longer express at all. I'm waiting to see if... See more

Company replied

Rated 3 out of 5 stars

I ordered hyperion controller Order 21074043248235837256982088 in februari and it is still not shipped? Will it ever?


Company details

  1. Video Game Store

Written by the company

NYXI began with a simple vision where innovative technology can be combined with inspirational design to help people access affordable, durable, and ultra-fashionable game controllers and gaming accessories.


Contact info

3.1

Average

TrustScore 3 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.1

All reviews

(365)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Excels in every way

From the ease of shopping on the Website, the prompt reply from customer services, to the quality of the product and the value for money, Nyxigame is the perfect experience

March 6, 2025
Unprompted review
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Rated 4 out of 5 stars

Great Website & Products. Shipping is slow.

Navigation and Product Selection are great. Purchasing is very easy and smooth. But Shipping possibly taking up to 20 days almost kept me from purchasing the controller. I decided to move forward after reading reviews on their controllers. But the shipping needs to be improved. 10 to 20 days isn't really a good time frame.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased.

These are very good quality controllers. I ordered the wireless controller where you can take off and switch around the d pad and joy stick. I thought the holes would bother me and feel funny or cheap, but they don’t. I’ve also ordered 2 game coupe controllers that hook to the sides of the switch. I’m very pleased with all of them and I’m picky about my controllers.
I don’t even like the original game cube controller, but bought them for nostalgia’s sake. I was surprised to discover that I love these on my switch so much that I might use them as my regular switch joy cons. Very comfortable to hold attached to switch and looks good. They even work disconnected. I don’t like it as much as a stand alone controller, which it can be, just because I’m not a huge original game cube controller fan, but I love them as switch joycons. I hate cheap switch joycons. These don’t feel like that. I also bought a nice big case to put the switch in with the game cube joycons, that’s great quality, with a lot of space. My only gripe is that I wish the case held the cartridges a little bit deeper, but is not bad at all. Not a reason to not buy it. For some reason, when I bought the two different colored game cube controllers on the same morning, in the same bundle, I got the second one I ordered right away, but I had to wait over an extra week for the other one. Also, the first one had the bundle all together in one package, the other one had parts of the bundle sent separately. So the shipping was a little weird. One was shipped fast and complete, the other not as much, but u got everything well packaged in thick boxes, in a timely manner. When I emailed about the other controller that hadn’t come yet, they responded right away and made sure it was shipped right away, I’m very pleased with these purchases and highly recommend. This company is NOT a scam.

February 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Good site and easy for first time navigation.

I decided to order from your website as I usually order from Amazon. This is my first time ordering from your site and it is easy to navigate and compared to your Amazon store everything for the most part is in stock.

February 18, 2025
Unprompted review
Rated 4 out of 5 stars

Not a scam :D

Website was good enough but making payment to Chinese hotmail account made me very wary. I fully expected this to be a scam at this point.
Sure enough though product arrived much sooner than expected (website stated 12-20 business days for delivery but it arrived 5 days later!) which was awesome!
Also first impressions of the Hyperion Pro are very positive. Only they seem to randomly disconnect from the console once every blue moon...? I'll have to look further into that.

January 20, 2025
Unprompted review
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Rated 4 out of 5 stars

5 stars except for this tiny detail...

The only reason I didn't give you 5 stars was because when looking for a controller to buy the one I really wanted didn't state anything about having a certain feature that the previous model had. And as far as I could see it wasn't their as well. So maybe a little better with descriptions and more 3d pictures and better short videos showing EVERYTHING it can do. Besides that, I'm very pleased and happy with this purchase and experience

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Finally the controller of my dreams!

This review doesn't unfortunately include product review yet as I'm awaiting my order with probably too much excitement but I've awaited being able to get GameCube controllers for the switch that were actually worth while and hoping these will be my answer! As for the website I love how it was absolutely straightforward and allowed me to use my PayPal not that that's important to some but it was for me. I like that for my two controllers and a case to carry the switch with the splitpad one attached got me free shipping that was a wicked plus. Wish you guys would make us Nintendo heads a GameCube controller fully compatible with the switch as well, just a thought! Keep up the great work!!!

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Returning for More

A while back, I saw plenty of YouTubers reviewing the Wizard. I didn’t believe them, but I had been looking for GameCube joycons for ages. The GameCube is the system I have the most time playing, and the buttons are always right where I want them. Those joycons blew my expectations out of the water, so I return for the Warrior, so I can play on my big screen. I might have to come back for one specifically for my PC gaming. I’m amazed at the quality and price; at least equivalent to that of direct-from-Nintendo.

January 13, 2025
Unprompted review
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Rated 5 out of 5 stars

top quality is a must

i'm excited to see what anti-drift is all about. plus, my hands require the back buttons for comfort. i bought it for my Switch bc what it came with is not good for me.

December 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Masterful ease

I believe that the price and efficiently of buying the product was extremely relaxed and efficient. The site was very clear and concise, and the fact that the controllers are still being manufactured shows that the company has an eye for classic systems and keeping them alive. I appreciate that.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing controllers

I'm very satisfied with the controllers I've purchased from the site, it's very reliable, the controllers feel and look great and overall I think the service has been great. There's free shipping to Mexico and its also less expensive than buying them from other stores. There are coupons and discounts and offers every now and then specially on Christmas. I'm very happy with my NYXI controllers.

December 7, 2024
Unprompted review

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