Nyxigame Reviews 

365
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the products, highlighting their unique features, excellent quality, and durable design. People appreciate the precision of sensors, premium mechanical buttons, and versatile functionality. Some also experienced fast and efficient delivery, with products arriving sooner than expected and well-packaged. However, some customers noted significant issues with order processing and delivery, frequently reporting long delays and products not arriving. Many experienced poor customer service, with emails unanswered and no communication regarding shipping or defective items. A few reviewers also reported receiving products with quality issues like scratches, parts falling off, or hardware defects shortly after use.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and reliability. While some customers praise the... See more

Order

People report negative experiences with order, with many customers expressing significant frustration over... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising fast shipping and... See more

Response time

Customers consistently note negative experiences with response times, with many reporting significant delays... See more

Quality

Users describe ambiguous interactions with quality, with some praising the good quality and versatility of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’m giving you 3 and I could honestly go down to 2 stars. The reason is because I haven’t received my controller. Now I think that’s because I ordered mine late so I’m on the lower priority end of the... See more

Company replied

Rated 3 out of 5 stars

Shipped my product through Amazon fulfillment. Not a problem on its own but the product price on Amazon's website (sold by NYXI) was cheaper than buying it from NYXI's site itself (and would have be... See more

Rated 3 out of 5 stars

I ordered my controller on November 24, and received my package 22 days later. I asked for a refund for the express delivery I had ordered, since it was no longer express at all. I'm waiting to see if... See more

Company replied

Rated 3 out of 5 stars

I ordered hyperion controller Order 21074043248235837256982088 in februari and it is still not shipped? Will it ever?


Company details

  1. Video Game Store

Written by the company

NYXI began with a simple vision where innovative technology can be combined with inspirational design to help people access affordable, durable, and ultra-fashionable game controllers and gaming accessories.


Contact info

3.1

Average

TrustScore 3 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(365)

74 reviews in the last 12 months

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Rated 4 out of 5 stars

Free shipping to México

Free shipping to México, exactly the product I was looking for, Gamecube style controller that can work on switch and PC.
Really looking forward using it, the precess andd experience on the store is 5 stars.
I would like to have more detailed explanation on what c stick means, woth pictures, not just a drop box.
And if you had an option to choose the accesories like the sticks for the controller and the carryng bag, I wpuld have at least picked the sticks.
But I saw that after buying it. I dont think i get free shipping on just the sticks, it's a shame.
Just because these two last point i deduct 1 star to the rating.

December 16, 2024
Unprompted review
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Rated 5 out of 5 stars

I likes how simple the steps were to…

I likes how simple the steps were to follow to complete my order. I also liked that the ease to add the Holiday Gifts and discount coupons. Overall, I am very satisfied with my experience. I will for sure order again in the future.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome Products!

The NYXI Controllers are awesome in quality and compatibility. Got 4 different Controlers and each of them is top notch! Especially the Warrior for Nintendo Gamecube, now I don't have to buy the expensive Wavebird-Cons on eBay, I can get a new and better one for my beloved NGC!

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

I love the controllers from nyxi

I love the controllers from nyxi, I have all 4 wizard's and I'm thrilled. But I have a point of criticism: I find it very, very unfortunate that the keyboard striker is not available in Europe. I really wanted to have it and therefore had to buy it via ebay. but I love the keyboard, it's just incredibly cool.

December 3, 2024
Unprompted review
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Rated 4 out of 5 stars

The controller is very nice quality and…

The controller is very nice quality and I'm happy with my purchase, but shipping was a nightmare and with a whole lot of back and forth due to my address somehow not being correct after triple verifying it, it still took over 2 months to receive my controller. That being said, I'm still happy I purchased it.

November 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Nyxi

Their products are excellent. beautiful, functional and long-lasting. Accurate and fast shipments. Friendly, knowledgeable and helpful customer support.

November 15, 2024
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Rated 5 out of 5 stars

A website to recommend to people.

I found out about this website from YouTube. The website was no hassle to explore through. There were no issues with payment transactions. So overall, I am satisfied with this website.

November 3, 2024
Unprompted review
Rated 5 out of 5 stars

I mean the products are great

I mean the products are great, but I think the website can use some work in terms of guiding the user to the best product for them. I needed to make sure without a doubt that I bought a game pad that would also double in tablet mode and it kind of worked, but I had to dig. Granted I was burned before I bought a controller that did not work in tablet mode. Meaning having the individual Joy act as individual controllers when not connected I think I'm gonna be happy with the Hyperion pro though we'll see.

October 23, 2024
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Rated 5 out of 5 stars

Second time not that good

This is the second time I buy with NYXI. The first time was smooth and with no issues. This second time I recevied an email from them 3 days after I placed the order asking for additional information in order to proceed with the shipment, but they did not give me enough time to replied the email because after a couple of hours they cancelled my order.
Anyways, I placed a new order, so let's see how does it go.

October 9, 2024
Unprompted review

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