Oakcastle Reviews 

excellent service to update my radio, very quick response really can't fault them at all, thankyou

Had an issue with my new DAB500 cd/radio player. Contacted the support team & received an immediate response from Emilyn. Followed the advise/info given & problem sorted/resolved. Very efficient, great service, couldn't ask for more.

For the price, the Oakcastle CD-150 is a solid little player, but it has a few quirks. The battery life seems a bit optimistic; while it's advertised for longer, I found it only manages about 3 CDs before needing a recharge—I suspect the higher 'play time' figure is based on FM radio use rather than the power-hungry CD motor.​Sound-wise, the volume steps are a bit odd. Settings 1 and 2 are surprisingly loud (not ideal for quiet background listening), and once you crank it up higher, the speakers start to distort quite a bit. Finally, the display is a letdown as it doesn't show the track number, making it hard to navigate through an album. That said, if you can live with these small issues, it’s a decent, budget-friendly choice for a basic player.

I received my TT200 Classic Turntable today. The product was well packaged and arrived in perfect condition. Solid and well made, the system looks great. Everything about the system shouts expensive. Given the price, the system is great value for money. The sound quality is great and particularly good when listening to digital tracks via Bluetooth. Overall, a great product, allowing me to listen to LPs that have been in the loft for forty years.

I was after a CD Player saw this and it looked good. Was amazed when it arrived! not only is it a CD player but also a DAB radio has Bluetooth aux input and lots more could not be happier for the money

This product was purchased to replace an old cd/cassette player,we bought a DAB500 and it fits great in the space we had,so easy to set up.The sound reproduction is lovely,the remote is simple to use and being a pensioner that is paramount,changing the mode of operation is a doddle.

The small box directly above is blank and does not allow me to enter the stars requested. I'd like to CHECK THEM ALL!, but I cannot do any.

The support that I received from your tech support folks was quick and very well done

Had a problem with my unit DAB500 tried through Oakcastle to solve this issue and did not work,they offered me a refund but instead I wanted the same unit if possible as it is a quality product and they solved it quickly.A replacement being sent out.A credit to all at Oakcastle and the customer service first class.

“The hardware is actually top, but the software maintenance is deficient. While artist and title are still displayed, the album covers and the information about the composer are completely missing since 2025/26.

My photos from 2022 prove that it is not a hardware defect: At that time, all data and covers were perfectly displayed. The outdated Magic Player (Frontier M6) can no longer fully process the current data streams. However, Oakcastle/Majority does not provide a firmware update to fix this error. A radio that gets worse the longer you own it is unacceptable. Here people are saving at the wrong end! I'm waiting for an update!”

Had a problem with Dab500 radio/CD. Customer services were brilliant. Replies received within the hour and help/advice was clear. Had to try a few different things so a bit of back and forth with the team was required (all dealt with promptly) until it was found that a software update was needed. Supplied proof of purchase as requested and was sent a file to help assist with this and full instructions on how to do it. Problem sorted.
I have quite a few Majority/Oakcastle items - they are well built and the sound quality is very good. Very pleased customer!

I really can't fault this company, fast response to queries, prompt answers and recommendations, the SB40 sound bar is a great piece of kit ,had a small issue with remote controller, problem resolved quickly and efficiently, I would recommend this company to anyone in a heart beat 💓

Fast. kind and complete assistance for my Dab500.

The Oakcastle DAB400 was a Christmas present and I am delighted with it. I use it mainly for listening to FM Radio and CDs, and the DAB400 has all the features that I need for choosing my programmes easily. The sound quality is surprisingly good, taking the unit's size into consideratiom. A great lttle piece of equipment.

I bought the Oakcastle DAB500 this week. Not only am I very pleased with the radio/CD player but I am delighted with the superb Customer Service support I received. I had difficulty setting it up - my fault, not the instruction booklet's fault ! - and I sent an email to Customer Services. Their response was very quick and it was not only extremely helpful and solved the problem, it was also very pleasant and personal. Really excellent service.

Poor quality product. Unhelpful customer service who you can’t speak to you in person. Full of apologies but not actually helpful. Just send you back to where you bought the goods from. We had extenuating circumstances which meant we were days out of the 1 year warranty. They didn’t care. They don’t care. Poor quality product, poor quality service. Unhelpfull when things don’t work out.
A OID AVOID AVOID

I bought the DVD from QVC - it looks great and so easy to charge - so easy to register for the 3 year warranty- at first it would not go through - I sent an email to support and then it went through I then sent saying that it had gone though and again by return they sent a lovely email welcoming me to the product - this has given me great trust that if I needed help at any time I can contact and get a reply without waiting days. Great product if you still have DVD'S - no need to use the TV - good size .🤗

Asked a question, they answered it very quickly, great service.
The item a cd player with Bluetooth works very well.

Some solutions aren't in the user manual, and my own attempts often fail because they don't seem logical. But the Oakcastel support team showed me the right way, which led to success in troubleshooting! Thank you all! Armin

Great system, easy to set up and has great sound. Looks good to. Great to have both CD and Bluetooth functions.

I bought a pretty entry level soundbar to enhance the sound quality oh my TV.
I had a few issues installing it, contacted customer support and they were excellent. They responded to every email question very quickly and always with advice. With there help we sorted my issue. Its good to see a company with fantastic customer service.