One Money 

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Rated 1 out of 5 stars

after no contact for 10 days, i called to see what was going on. i got apologies that it was a busy time and assured i would be contacted the following day. this didn't happen and despite a text to sa... See more

Rated 5 out of 5 stars

Being a 1st time buyer you would think it will be stressful, sleepless nights etc. I can honestly say I wasn't stressed or worried about anything I had a lovely lady called Elise that sorted everythi... See more

Rated 5 out of 5 stars

I cannot recommend One Money enough. Especially Stuart who has been absolutely amazing. Very helpful, attentive and supportive. He went out of his way many times to help us (even with some thing that... See more

Rated 5 out of 5 stars

Excellent customer service from one money. Darcy and Heather have gone above and beyond from day one. We have had a stressful time selling and then finding our perfect home but any problems or worries... See more

Company details

  1. Mortgage Broker
  2. Income Protection Insurance Company
  3. Insurance Broker
  4. Life Insurance Agency
  5. Term Life Insurance Provider Company

Written by the company

We're a fee free mortgage broker that compares the latest deals from over 65 UK lenders to find you the right mortgage deal


Contact info

All reviews

(115)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

no service or contact after 15 days

after no contact for 10 days, i called to see what was going on. i got apologies that it was a busy time and assured i would be contacted the following day. this didn't happen and despite a text to say i would be called the following day this again didn't happen. it is now over 2 weeks and i have not heard anything.

September 3, 2022
Unprompted review
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Rated 5 out of 5 stars

I am so happy with One Money because I…

I am so happy with One Money because I have been used for two mortgages and one life insurance. Thank you very much for your service you’re Kind, polite, patient and help me a lot.
I will definitely deal with One Money again in the future.

December 14, 2021
Rated 5 out of 5 stars

Highly recommended

I have used this company for various mortgages since 2014 and cannot fault them. They give honest and reliable and advice and search whole of market. They respond quickly to enquiries and are always willing to assist. I would highly recommend.

December 14, 2021
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Rated 5 out of 5 stars

From the initial introduction to…

From the initial introduction to members of Onemoney - they have been most friendly, helpful and professional in their approach to my circumstances and willing to help and advise wherever possible.
I would not hesitate to recommend Onemoney to anyone needing mortgage advice in any form.
A pleasure to deal with.

October 7, 2021
Rated 5 out of 5 stars

A Team you can trust!!

A Team you can trust!!! I have used these guys for over 4 years now and I wouldn't take my business anywhere else. Nimesh and Heather have been very considerate, caring, and professional in understanding my needs through the years and they have always given me the best advice along the way. Keep up the good work.

September 23, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service from one…

Excellent customer service from one money. Darcy and Heather have gone above and beyond from day one. We have had a stressful time selling and then finding our perfect home but any problems or worries we have had through this time both Darcy and Heather have always been available to help us and speed up the process. We will definitely be using this service again and would recommend the company. Thanks again for helping us every step of the way and having our best interests at heart. Hayley and Ryan

August 27, 2021
Rated 5 out of 5 stars

Good Honest company that do there best…

Good Honest company that do there best to get you the product you need and at a price you can afford.
At no time was pressure put on us to take the product we wanted.
Very experienced and extremely helpful staff, would recommend this company to anyone looking for mortgage or life insurance.

August 25, 2021
Rated 5 out of 5 stars

I cannot recommend One Money enough!

I cannot recommend One Money enough. Especially Stuart who has been absolutely amazing. Very helpful, attentive and supportive. He went out of his way many times to help us (even with some thing that may not being included in his job role haha) and he made the whole process very easy. Thank you Stuart and Heather for securing our first mortgage and getting us in our new home!

June 14, 2021
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Rated 5 out of 5 stars

Mortgage and life insurance

Sophia has been excellent from the start! She helped me to sort my mortgage allowing me and my children to remain in our home. She was quick and reliable and always keeping in contact. Following on her and Heather have set up my life insurance; it was quick and very straight forward.

November 11, 2020
Rated 5 out of 5 stars

Morgage

I have previously used one money in the past and again to secure a new fixed rate morgage rate they are fantastic to deal with Very professional I highly rate them to deal with.

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

Very highly recommended

A genuinely outstanding company. This is our second experience using One Money, and both times we couldn’t have been happier with the level of service. Our first experience with One Money was obtaining our first mortgage, not an easy task given our circumstances. Darcy dealt with our case, and worked tirelessly to come up with solutions and options to suit our situation. I genuinely felt he cared about the outcome for us, and worked very hard to get us a result.
Sophia and Heather contacted us for our mortgage review recently. Again, we couldn’t be happier with their service. They had answers to all of our questions, or researched information when needed. They both made the process as seamless as possible. They both made a potentially stressful situation, as easy as possible.
All of the One Money team members we have worked with have been friendly and very knowledgable. We have recommended this company to all of our friends.
Thank you for all your hard work.
Tom and Charlotte

March 20, 2020
Unprompted review
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