after no contact for 10 days, i called to see what was going on. i got apologies that it was a busy time and assured i would be contacted the following day. this didn't happen and despite a text to sa... See more
One Money
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See what reviewers are saying
Being a 1st time buyer you would think it will be stressful, sleepless nights etc. I can honestly say I wasn't stressed or worried about anything I had a lovely lady called Elise that sorted everythi... See more
I cannot recommend One Money enough. Especially Stuart who has been absolutely amazing. Very helpful, attentive and supportive. He went out of his way many times to help us (even with some thing that... See more
Excellent customer service from one money. Darcy and Heather have gone above and beyond from day one. We have had a stressful time selling and then finding our perfect home but any problems or worries... See more
Company details
- Mortgage Broker
- Income Protection Insurance Company
- Insurance Broker
- Life Insurance Agency
- Term Life Insurance Provider Company
Written by the company
We're a fee free mortgage broker that compares the latest deals from over 65 UK lenders to find you the right mortgage deal
Contact info
Unit 13 Brooklands Court, NN15 6FD, Kettering, United Kingdom
- 01536 680181
- enquiries@onemoney.co.uk
- onemoney.co.uk
Excellent service by One Money
When looking for a BTL mortgage, a colleague recommended to use One Money and contact Sophia. From the very first call to Sophia, I was made to feel comfortable & that first impression gave me the confidence to continue work with her. Once I confirmed what I was looking for, Sophia came back within 24hrs with a lender who was willing to lend. Although there were issues with the lender threatening to pull the offer (no fault of One Money), Sophia managed to secure the deal without me ever getting involved with the lender. From there in the dad to day actively was handled by Elise who equally was excellent.
My thanks to Sophia & Elise for all their hard work and a really professional service.
So, would I use One Money again? A definite YES. Would I recommend One Money to family & friends? Again a definite YES.
Once again thank you Sophia & Elise for seeing me through to completion on my mortgage/property.
Rest assured top service best products
One Money contacted me reference an enquiry I made on-line. Sophia introduced herself and went through my requirements she delivered an excellent service and gave me what I wanted. I was then looked after by Elise through to the completion of my mortgage. The service and attention to detail was A1 throughout and I would wholeheartedly recommend.
Friendly honest service
Excellent guidance throughout the whole process
Offered plenty of options and alternatives
On the ball with responses and explanations
Very good company and I would not hesitate to use them again or recommend to friends and family
Elise and sophia
I definetly recomend one money
Especially Sophia and Elise very helpful nothing was too much trouble thank u both
Excellent job and Wonderful teams.
Excellent and wonderful teams and so helpfully through out my mortgage process I would recommends One Money to anyone or my works colleague in the near future.
Thank you
Thank you Sophia and Elise for a very professional and efficient service the remortgage was very easy and quick with no fuss
First class service.
Elise in particular was extremely helpful, I will be using you again very soon on our next project.
Regards,
Tony Atkin.
Reliable Friendly and caring
I found Elise to be very friendly, caring an understanding when dealing with my remortgage. She called me back as promised, or through courtesy to keep me posted. I was very happy and impressed with the way she dealt with my application.
Thank you Elise
Good service
I found One Money a great company to work with. There were a couple of errors made on our application at the beginning, but nothing major and this was resolved quickly. Elise was great at keeping us up to date with our application and chasing our solicitor for us. Would definitely recommend to others
Very good. Very helpful
The team were very helpful and if they told me they would call me back at a certain time they would. No calling back and chasing my tail.
Amazing Service
Superb service couldn't have been any better. All staff went out of there way to help and all went the extra mile, nothing was ever too much trouble and it made our re-mortgage effortless and hassle free. The whole team were very knowledgeable and efficient, quick at responding to your questions whether on e-mail or phone. They kept you informed every step of the way. Couldn't ask for more and have asked for a call back when our re-mortgage is due to finish. I would recommend this company to anyone, thank you so much.
Outstanding customer service
Outstanding customer service they couldn't do enough for us all ways there to answer any questions
My Experience
Initially I found OneMoney to be good and they presented a number of options to us. Once we had chosen what we felt was the best option we thought it would be plain sailing, sadly Santander caused a number of issues for us which was not OneMoney's fault.
OneMoney came up with other options for us pretty quickly and it went through really smoothly with our current provider who offered us a similar deal over a longer period.
Excellent 5 Star Service!
My Mortgage Advisor of 15 years who provided an excellent service, retired recently and I had concerns of finding a replacement.
When I contacted One Money, they made me feel comfortable, listened, and attended to my needs in a very professional manner.
The whole experience is a team effort and I would like to thank Sophia, Stuart, Lisa and Elise.
I have no problems in recommending One Money to others and as a Property Developer I will certainly be recommending them to my clients.
I have completed on one remortgage today, one down one to go.
Look forward to doing more business with you in the future.
Thank you again,
Kind regards
Remortgage
I would like to thank Lisa and Sophia @ one money for they professional work.
They kept me informed as they promised from day one up to completion of the remortgage.
This is what's all about customer service, and definitely they deliver that.
Found me good deal and job done on time.
Once again thank you so much and I'll be using this firm again in near future.
Great service, very efficient!
Very efficient service, always there to help, also explaining every step of the way! Made the hole experience very easy! Would definitely recommend.
I have the best words for you guys
This people they are a good helpful trying to do the best t for you I will be happy to work with them again all I have to say thank you very much Arben Martinaj
Excellent service
It is the second time using One Money and again my hand was held through the whole process.
Will highly recommend and definitely use again !
Very efficient, professional and polite.
An excellent client experience.
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