One Money 

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Rated 1 out of 5 stars

after no contact for 10 days, i called to see what was going on. i got apologies that it was a busy time and assured i would be contacted the following day. this didn't happen and despite a text to sa... See more

Rated 5 out of 5 stars

Being a 1st time buyer you would think it will be stressful, sleepless nights etc. I can honestly say I wasn't stressed or worried about anything I had a lovely lady called Elise that sorted everythi... See more

Rated 5 out of 5 stars

I cannot recommend One Money enough. Especially Stuart who has been absolutely amazing. Very helpful, attentive and supportive. He went out of his way many times to help us (even with some thing that... See more

Rated 5 out of 5 stars

Excellent customer service from one money. Darcy and Heather have gone above and beyond from day one. We have had a stressful time selling and then finding our perfect home but any problems or worries... See more

Company details

  1. Mortgage Broker
  2. Income Protection Insurance Company
  3. Insurance Broker
  4. Life Insurance Agency
  5. Term Life Insurance Provider Company

Written by the company

We're a fee free mortgage broker that compares the latest deals from over 65 UK lenders to find you the right mortgage deal


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All reviews

(115)

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Rated 5 out of 5 stars

Great company .

One money helped me remortgage recently .I found the process from start to finish stress free and all the One money team friendly and helpful .
Darcy and Natalie kept me up to date every step of the way and found the best deal for me in a relaxed and professional manner .I would highly recommend One Money and will be using them again in the future .

November 10, 2017
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Rated 5 out of 5 stars

I have been extremely busy woth work …

I have been extremely busy woth work over the past few months but one money were persistent in trying to help me and my partner find a good deal for our re-mortgage.
We are over the moon with the service provided it was swift and very professional, we now have a good deal on our mortgage which has given us the chance to free up funds for our wedding.

October 3, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent & dedicated service

Excellent & dedicated service. Sophia & Heather kept us up-to-date through out the daunting mortgage process, advising & guiding us. Completed the process in time. Many thanks to the One Money team.

August 18, 2017
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Rated 5 out of 5 stars

Great service

One money provided a fantastic service from the very first phone call right through to the last. They worked quickly and were always happy to answer any questions. I would highly recommend using them it was the only stress free part of buying the house. Very friendly and professional.

July 10, 2017
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Rated 5 out of 5 stars

Very helpful

Very helpful. Got me a very good deal! Good communication. Very professional

June 29, 2017
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Rated 5 out of 5 stars

Elise and Sophia were Amazing

Elise and Sophia and the team were excellent, I honestly couldn't recommend these guys any more, always kept up to date, hunted for the best deal for me rather than what they thought was the best deal. Do yourself a favour and give these guys a call :)

Many thanks

Ben Messingham

June 16, 2017
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Rated 5 out of 5 stars

To Elise & All Staff

What a friendly, helpful, hard working group of people.
Nothing was too much trouble & rang us back what time agreed.
We found ALL the staff to be knowledgeable and reliable too
What a very very good company

Thanks again.

June 14, 2017
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Rated 5 out of 5 stars

Good and very efficient service

Good and very efficient service, also very helpful people. Thanks Elise and Sophia for sorting out my mortgage in a professional manners despite the odds from the third party. I've already recommended your service and I'll always do.

May 10, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very efficient and quick to respond and deal with matters. Very helpful and always available.
Thanks you for a great service!!

May 6, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Although my mortgage took nearly 4 months to complete because I was transferring from Islamic finance to a conventional mortgage. I have notning but praise for One money.
I found Elise very helpful and always prompt and efficient. I'm sure she has many cases to deal with on a daily basis but she always makes every client feel their case is priority and is very efficient, responsive and helpful.
It makes a refreshing change to deal with someone who is skilled at customer service and knows how to reassure the client. This was a new experience for Elise also dealing with the transfer from Islamic finance and she stepped upto the challenge and was informative and helpful. Which is the reason I'm not frustrated at the delay in the mortgage being processed as I would have been otherwise. Sophia was also very friendly and helpful. As all the staff at one money offer great customer service in my experience. For the effort and commitment the advisors put in. I was amazed at how little this company get paid for securing this mortgage deal. Thank you Elise for all your help. And I will be recommending your company.

May 4, 2017
Unprompted review
Rated 5 out of 5 stars

I recently remortgage my house and …

I recently remortgage my house and cannot recommend One Money enough. Elise and Sophia were fantastic, explaining everything in detail and making it really clear. Nothing was too much trouble and they helped so much to ensure everything ran smoothly and efficiently. Saved me a good amount each month and i will definitely use One Money again. Amazing customer service. Thank you Elise and Sophia again.

April 24, 2017
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Rated 5 out of 5 stars

Very happy home owner thanks to One Money

Being a 1st time buyer you would think it will be stressful, sleepless nights etc. I can honestly say I wasn't stressed or worried about anything I had a lovely lady called Elise that sorted everything out for me she definitely went out of her way at times making phone calls sending emails to keep everything running along smoothly. I would recommend ONE MONEY really helpful friendly people work for this company -Thanks to Elise, Stuart, and Heather for everything.

April 12, 2017
Unprompted review
Rated 5 out of 5 stars

great support

From day one I felt looked after. Options were explained to me. Staff was professional and helpful

March 28, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent!

One Money were great from start to finish. Although the process was long, (through no fault of One Money), Elise chased and helped us every step of the way. Fantastic customer service and very quick too! Would definitely recommend and use again in the future. Can't thank you enough Elise, and Sophia who was also very informative, helpful and knowledgeable at the start of our process. Thank you so much! Kirsty and Matt x

March 21, 2017
Unprompted review

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