Onlinemeatshop Reviews 

672
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the meat, enthusiastically noting that the available cuts are fresh, flavorful, carefully prepared, and properly vacuum-packed for easy home storage. Many people also deeply appreciate the remarkably prompt delivery service, solid protective packaging, and overall helpful customer support experienced during their regular purchases. Some reviewers were not happy with unexpected delivery delays, which on several occasions resulted in significantly late arrivals or spoiled perishable items. A few other people also felt that customer service responses were frustratingly slow, uncommunicative, or entirely unhelpful when attempting to resolve these urgent problems.

What people talk about most

Product

People report positive experiences with product, highlighting that items are consistently fresh, flavorful,... See more

Quality

Reviewers highlight positive aspects of quality, expressing appreciation for the fresh, flavorful cuts and... See more

Delivery service

Consumers find delivery service experiences to be highly mixed and divided. While many reviewers praise the... See more

Order

Clients share ambiguous opinions on order, reflecting a stark contrast in their experiences. While many... See more

Customer service

Customers had ambiguous experiences with customer_service. Some reviewers report frustrating communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really impressed with the quality of the meat here! Fresh, clean cuts every time and great customer service. Highly recommend for anyone who wants top-quality meat at a fair price.

Company replied

Rated 5 out of 5 stars

I always buy half a lamb from online meat shop and it never disappoints me. Always fresh and neatly packed. I would definitely recommend buying from them.

Company replied

Rated 5 out of 5 stars

I ordered Silverside steaks to a specific thickness and have received my order today and am very happy with them. The quality is very good and I am looking forward to eating them. I have had from Onli... See more

Rated 5 out of 5 stars

Im incredibly impressed with online meat shop! The quality of the meat is outstanding—fresh, flavorful, and packed with care. Delivery was fast, and everything arrived perfectly chilled. You can reall... See more

Company replied


Company details

  1. Grocery Delivery Service

Written by the company

Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!


Contact info

4.1

Great

TrustScore 4 out of 5

672 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(672)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I order meat every 3 days from…

I order meat every 3 days from Onlinemeatshop and I can assure you that they know what they’re doing ! The quality, cuts, packaging, prices it’s the best !!! I recommend to everyone. Tell a friend to a tell friend

May 16, 2025
Unprompted review
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Reply from Onlinemeatshop

Thank you so much for your kind words and ongoing support! 🙏
We truly appreciate customers like you who trust us time and time again.
Your recommendation means the world — and yes, tell a friend to tell a friend! 😄
We’re always here to serve you with top quality, fresh halal meat, expertly cut and delivered with care.

Much love from the Onlinemeatshop team! ❤️🥩








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Rated 5 out of 5 stars

Always an Excellent Service

Order the beef rump from these guys . The quality is always amazing. Their delivery is always quick. Hassan, who I deal with always provides a great customer service , if there’s any issues ( not that I had any) is always on the phone - quick to resolve.

I definitely recommend these guys if you’re shopping for family or a shop owner.

May 13, 2025
Unprompted review
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Reply from Onlinemeatshop

Thank you so much for the amazing feedback! 🙏
We're glad to hear you've been happy with the beef rump and our quick delivery service. Hassan will be especially pleased to hear your kind words — he always goes the extra mile for our customers!

Whether you're stocking up for home or a business, we're here to deliver the best quality, every time.
Appreciate the recommendation — it truly means a lot! 💯🥩
From all of us at Onlinemeatshop — thank you!

Rated 5 out of 5 stars

Great quality meat

Best meat shop in the game !!

May 14, 2025
Unprompted review
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Reply from Onlinemeatshop

You're the best for saying that — thank you! 🙌
We work hard to live up to that title every day, and it means a lot to have your support.
Appreciate you being part of the Onlinemeatshop family! 🥩❤️

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Mr T what a legend !

May 14, 2025
Unprompted review
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Reply from Onlinemeatshop

Thank you! We're lucky to have legends like Mr T on the team 💪
We’ll be sure to pass on your kind words — he’ll be buzzing to hear this!
Appreciate your support as always! 🙌🔥

Rated 5 out of 5 stars

Great service and quality of meat

May 14, 2025
Unprompted review
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Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

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Rated 5 out of 5 stars

The Ribeye steak is stunning

The Ribeye steak is stunning, just wonderful !

May 9, 2025
Unprompted review
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Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 5 out of 5 stars

Wagyu ❤️ was perfect ribeye and the…

Wagyu ❤️ was perfect ribeye and the marbling

May 10, 2025
Unprompted review
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Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 5 out of 5 stars

This is a very reliable and quality…

This is a very reliable and quality meat delivery shop.
I have ordered many times and the order is always perfect!
Meat good quality and conveniently packaged and prepared as instructed.
On one occasion an item was missing but was promptly delivered with no fuss or significant delay.
The management is courteous and efficient and I truly recommend this business to anyone wanting quality, reliable meat deliveries.

May 9, 2025
Unprompted review
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Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 5 out of 5 stars

Always great customer service

Always great customer service.
Staff friendly and helpful. Great quality meat.

May 14, 2025
Unprompted review
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Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

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Rated 5 out of 5 stars

Good service

Good service

May 14, 2025
Unprompted review
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Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 5 out of 5 stars

The staff here is cooperative specially…

The staff here is cooperative specially jaweed Qureshi and tareeq

May 13, 2025
Unprompted review
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Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 5 out of 5 stars

The best meat shop in London

The best meat shop in London

May 13, 2025
Unprompted review
Onlinemeatshop logo

Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 5 out of 5 stars

Good customer service!

Good customer service!

May 13, 2025
Unprompted review
Onlinemeatshop logo

Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

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Rated 5 out of 5 stars

Always come visit shop online from this…

Always come and visit , and shop online from this meat shop, the best in the area with a huge variety .

May 13, 2025
Unprompted review
Onlinemeatshop logo

Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 5 out of 5 stars

Very good expand service always fresh…

Very good excellent service always fresh meat

May 12, 2025
Unprompted review
Onlinemeatshop logo

Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 5 out of 5 stars

Excellent service !!!

Excellent service !!!

May 13, 2025
Unprompted review
Onlinemeatshop logo

Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 5 out of 5 stars

Excellent service and fresh meat

Excellent service and fresh meat

May 13, 2025
Unprompted review
Onlinemeatshop logo

Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

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Rated 5 out of 5 stars

Returning customer

Returning customer. Reliable prompt transaction.

May 6, 2025
Onlinemeatshop logo

Reply from Onlinemeatshop

Dear Customer,

Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.

We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.

Kind regards,
The Onlinemeatshop Team

Rated 3 out of 5 stars

Amazing meat just wish it came labelled

Really like the meat and how it was packaged mostly (apart from when its 3 chickens it would be helpful for those to be packaged separately).
But one thing that was annoying was that none of it was labelled so didn't know what meat was what which is not helpful cause I put it all in the freezer and defrost daily.
The quality of the meat is really good and we will be ordering from here again i just am gana put a note on the order to please label.

April 28, 2025
Onlinemeatshop logo

Reply from Onlinemeatshop

Dear Customer,

Thank you for your kind feedback – we’re really glad to hear you enjoyed the quality of our meat and that you'll be ordering again.

We sincerely apologise for the inconvenience caused by the missing labels. We recently had a temporary issue with our packing system, but we’re pleased to let you know this has now been fully resolved.

Going forward, your orders will be clearly labelled as standard. And feel free to leave any notes with your order – we’ll make sure to take care of it.

Thanks again for your support.

Kind regards,
The Onlinemeatshop Team

Rated 1 out of 5 stars

one of the items was not in the package

one of the items was not in the package

April 29, 2025
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Reply from Onlinemeatshop

Hi Eimadeldin,

Thank you for your message.

We appreciate you bringing this to our attention. However, we noticed that you left a review before contacting us directly. If you had reached out, we would have been happy to confirm that the missing item was already refunded to your account.

We've re-sent the refund confirmation to your email for your reference. We truly hope this resolves the issue and that we can regain your trust — we'd love the opportunity to serve you again.

Kind regards,

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