Really impressed with the quality of the meat here! Fresh, clean cuts every time and great customer service. Highly recommend for anyone who wants top-quality meat at a fair price.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always buy half a lamb from online meat shop and it never disappoints me. Always fresh and neatly packed. I would definitely recommend buying from them.
Company replied
I ordered Silverside steaks to a specific thickness and have received my order today and am very happy with them. The quality is very good and I am looking forward to eating them. I have had from Onli... See more
Im incredibly impressed with online meat shop! The quality of the meat is outstanding—fresh, flavorful, and packed with care. Delivery was fast, and everything arrived perfectly chilled. You can reall... See more
Company replied
Company details
Written by the company
Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!
Contact info
328 High Street North, E12 6PH, London, United Kingdom
- 07774231609
- info@onlinemeatshop.com
- onlinemeatshop.com
4.2
Great
681 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Great place
November 1, 2024
Unprompted review
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Great quality produce and speedy…
Great quality produce and speedy delivery.
October 23, 2024
Unprompted review
Great flexible service
The team were very helpful and when there were issues with their courier, they were very good at sorting this out for their customers.
October 3, 2024
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Reply from Onlinemeatshop
Subject: Response to Your Review
Dear Customer,
Thank you for your feedback. We believe there may have been some confusion regarding the timing of your last order, as our records show that it was successfully delivered three weeks ago.
We always strive to provide the best service possible, and we encourage honest reviews to help improve our business. If there was an issue with your order that we missed, please let us know, and we will gladly resolve it.
We appreciate your understanding and look forward to serving you again.
Best regards,
The food quality is always excellent…
The food quality is always excellent and through personal experience the guys are quick to sort out any mistakes that they make and quick to help when you make a mistake. I will continue to recommend OMS to my friends and family.
October 4, 2024
Excellent customer service
Have ordered several times from the online meat shop. Good quality meat. Prices are reasonable and quick delivery. Had an issue with a delivery being delayed on this occasion (delivery company issue not the online meat shop). I contacted them and they sorted the issue straightaway. Was very impressed by their service to customers.
October 3, 2024
The website is easy to navigate through…
The website is easy to navigate through and the customer support is extremely helpful. My meat and other stuff came packaged nicely with the meat being fresh and I had a great dinner thanks to them
September 10, 2024
Unprompted review
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The meat ordered wasn't to standard as…
The meat ordered wasn't to standard as the wings ordered wasn't clean, had it to feed it to the dog, no point returning bad experience this time.
August 30, 2024
Reply from Onlinemeatshop
Dear Customer,
We sincerely apologize for your recent experience.
Please let us know whenever anything like this occurs, as we have a dedicated team for after-sales support. We understand that sometimes wings may arrive with feathers left from the farm, and while we strive to deliver the best quality every time, we acknowledge that this did not meet your expectations.
As a business focused on customer satisfaction, we want to ensure that you always feel valued and receive your money's worth when shopping with us.
Kindly contact us at Info@onlinemeatshop.com, and we will work to make this right for you with your next order.
Thank you for bringing this to our attention, and we appreciate the opportunity to improve.
Best regards,
Hussain
OnlineMeatShop.com
excellent shop excellent team and great…
excellent shop excellent team and great meats
August 27, 2024
Item description not the same with…
Item description not the same with delivered product; it’s not different but not similar or exactly the same the way it was mentioned; quialitu also not good for the price
August 27, 2024
Reply from Onlinemeatshop
Thank you for taking the time to share your feedback with us. We truly value your opinion and want to ensure that every product you receive meets your expectations.
To better understand the issue, could you kindly provide more information regarding the item that didn't meet the description? This will allow us to investigate the matter thoroughly and take the necessary steps to improve. You can email us directly at info@onlinemeatshop.com or, if it's more convenient, start a live chat on our website, and our team will be happy to assist you.
We care deeply about the satisfaction of our customers and are committed to making this right. We look forward to hearing from you and resolving this issue to your satisfaction.
Kind regards,
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Impressed
Easy to use website. Quick delivery and meat of very good quality well impressed
September 2, 2024
First order
My first purchase experience didn't meet my expectations but I've contacted the customer service and explained my complain regarding the parcel afterwards everything have been sorted. For the next time , may be I'll give them 5 stars.
September 3, 2024
Unprompted review
Great product selection and A+ Delivery…
Great product selection and A+ Delivery management. Always order here. Team is very professional
September 4, 2024
Unprompted review
Can’t recommend them enough
Great, extremely reliable and most importantly, quality of meat is 👌🏻👌🏻👌🏻👌🏻. Will always recommend them!
September 6, 2024
Unprompted review
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Fantastic
Amazing made bbq and hosted an event for my family it was so delicious and many people complimented the food definitely recommend !
August 23, 2024
Unprompted review
Great service!
September 4, 2024
Unprompted review
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