OnlyDomains Reviews 4,363

UPDATE:
OnlyDomains has replied publicly stating they could not identify our details. However, we have already raised a support ticket and contacted their team directly multiple times, with no response on tickets, no email reply, and no live chat agent available.
Invoice Number: 2412150442157203023
Payment Date: 18 December
This issue remains unresolved and is seriously impacting our client’s business. We are ready to provide any required verification immediately. We request urgent escalation and domain renewal.

Outgoing mail issue remains unresolved, and no emails are being sent from our server in the past one week. How much longer are we expected to wait? The technical support has been extremely slow, and they seem to be taking their own time to address this issue. It is becoming very difficult to depend on and operate an email hosting service under these conditions.

very bad customer service, my domain is not working for last 3 days and they are not providing any support.

The best domain provider on earth. I tried this great onlydomains a domain provider for several times they are great. Great user interface, experience and support.
Thanks.
I tested some other networks they are really bad ones. without mentioning their names.
My best and favorite one is onlydomains.

I had a difficult problem in renewing one of my domains. The support team was very efficient and after a reasonable waiting time, everything was smoothly fixed.
Special thanks to Anna-Y, who was patient, clear and efficient.

Most worst experience ever! We are in the process of moving a domain name and after handing over the domain transfercode they are now not willing to work with me to change the nameservers which seems to need an additional approval code. I can't recommend this party, there customer experience is none existing.

Everything went smooth et good
One of the only who made israeli domains
Well done

We are using services from onlydomain.com since long time and we are 100% satisfied about company offered services and support. God bless you all. Regards, Cyrus (E-Development Company). edevcompany.com

I am experiencing difficulty communicating with the support team, as there has been no prompt response. I am facing an issue with renewing my domain, and despite contacting support via email and live chat for more than three days, the problem has not yet been resolved.

The Human agent support were good and responsive but the transition from AI agent to the Humen agent is not good.
it takes longer time for it to be sent to a agent.
also AI agent stops responding to messages after it send the transfering message and we dont see any ticket or any reference.

basically no status after that. need to try multiple times to get a hument agent.

My domain has been down for 3 days and I haven’t been able to get in touch with anyone to help me restore it. Their ai assistance in unhelpful. I created a ticket they provided me a troubleshooting link that produced an error message. I have been waiting on the chat function for 15mins waiting for someone to respond to me. This is ridiculous.

Bad service! No business email set up after 50 days of domain purchase!

I will not recommend to any user to purcahse any domain, and business email package , Trust me , I paid them already and i am waiting to acctivate my business email ids , from last 2 weeks , they always saying that the relevant department is working on it, but the sissue still not resolved , Go to GoDaddy , if someone want to purcahse any domain , and business email ids package , Onlydomain is really bad and seems fake , I talked to them multiple times , but my issue still not resolved , even i paid fees also . I really hate this platform now .

Just had to move all my customers' domains and email boxes from Only Domains due to glitchy technology and bad support. I note that mysteriously when one star reviews land on Trustpilot there seem to suddenly be some glowing five star reviews to offset them. Believe the one star reviews and don't be fooled - register your domain, email box etc elsewhere.

I am trying to renew my registration, as the OnlyDomains webpage for payment is not working, eg it's not progressing to take payment. I have tried to get help, OnlyDomains chat bot is useless, just running in circles and there human help (support) just as useless. I have been trying for over 2 weeks and I'm now worried that I will loose my domain name. Be smart and find a better domain registrar

Smooth, profesional, quick - problem resolved in minutes

excellent customer service. competent, fast and professional. I had a great feeling dealing with the customer agent

Hello,
I have been trying to contact their support team for a week, no response from their end only the AI is giving trained chat. Don't expect this only domain can solve any of your problems but you will lose the money and your domain. Stay away❗️❗️

worst support very poor in handling issues

Google Pay doesn't work.
PayPal doesn't work.

Your system prefers card payment, yet last time you deducted money from my card.

When someone reaches out, they chat with BOTS instead of people.

Zero Trust these days!