I have used OnlyDomains for over around 5 years and have always found the site responsive, easy to use and the support chat system prompt and effective. The domain registration fees are generally a li... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rogine came online when I insisted I needed a human. Lovely lovely agent and very diligent and when I asked for help and the history of the matter she went ahead and did the job for me. This is after... See more
Company replied
Customer service was great from Khrystyna. Easy to get past the AI agent when a real issue was presented. Minor website issue during purchase was quickly resolved. Been a customer for ten years and... See more
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So far so good. At first I found getting replies taking a long time because of email, but once I stuck it out and waited for a live chat, someone named Maria was very helpful and sorted out my payment... See more
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Company details
About OnlyDomains
Written by the company
OnlyDomains is your Global Domain Registrar. We are here to support you with everything you need to take your idea or business online.
Why OnlyDomains?- Easy registration of affordable global domain names
- World-class customer support to assist you via chat, email, and phone
- Offices and local numbers all over the world in case of an emergency
- Great partners and a wonderful community driving change
Founded in 2009, we have all the experience and products you need to get your business online.
Domain NamesWebsite Builder Wordpress Hosting Global Hosting Business Email SSL Certificates BlogGreat Service Backed by Great Pricing
Written by the company
- .com registrations & renewals at USD 11.49 every single day.
Contact info
PO Box 19, 4110, Napier, New Zealand
- https://www.onlydomains.com/about-us/contact-us
- support@onlydomains.com
- onlydomains.com
3.6
Average
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast prompt service!
December 1, 2025
Unprompted review
Reply from OnlyDomains
Hello Patrick! Your positive feedback is so encouraging to our team. Thank you for your kind words and for placing your trust in us.
The "OnlyDomains" team has been very…
The "OnlyDomains" team has been very helpful in allowing me the confidence in knowing the service offered that I'm in good hands. Any questions that I have were dealt with in timely manner. Thank you, team, for everything.
November 27, 2025
Unprompted review
Reply from OnlyDomains
Thank you so much for your kind words! We’re really glad to hear that you’ve felt supported and confident with our service. Ensuring you get clear, timely answers is exactly what we aim for, so it’s great to know the experience matched your expectations.
We truly appreciate you taking the time to share this feedback it means a lot to the whole Only Domains team. If you ever need anything, we’re always here to help.
Not intuitive
Not intuitive, problems paying, asked me to enter a credit card then didn't remember it
November 21, 2025
Unprompted review
Reply from OnlyDomains
Thank you for taking the time to share your experience. We’re sorry to hear that the process felt confusing that’s never the impression we want to leave.
Our team would really appreciate the chance to look into what happened with the payment flow and the credit card prompt, so we can support you directly and make sure everything runs smoothly next time. If you’re open to it, please reach out to us with your account details and we’ll assist right away.
Just fantastic response as always
November 27, 2025
Unprompted review
Reply from OnlyDomains
Thank you so much for the wonderful feedback! It means a lot to hear that our responses consistently hit the mark. We’re glad to support you, and we’re always here whenever you need us.
Very disappointed with the service
Very disappointed with the service. I lost a domain I had for 5 years because the provider deleted it from the registry even though it wasn’t expired. No clear explanation, no support, and no solution offered. Completely unacceptable experience.
November 26, 2025
Unprompted review
Reply from OnlyDomains
Hello Jozefino!Thank you for sharing your feedback with us. We’re truly sorry to hear about your experience and that you feel our support hasn’t met your expectations.Your comments are valuable, and we will use them to help us improve.
The service has been deplorable
The service has been deplorable. When I signed up for hosting there was an error system side that failed my payment. I sent multiple support tickets with minimal response. When they finally came back to me to confirm the hosting was available, I went to log on and it failed. Clearly a setup/config issue. The chat is useless as I can not get past it to talk to a human. 6 days on and I still don't have access. (stratexvirtual.com). This is holding up vital work.
November 26, 2025
Unprompted review
Reply from OnlyDomains
Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you’ve encountered this is not the smooth start we aim to provide, especially when you rely on timely access for important work.
We want to reassure you that our team is already following up on your case and is working to resolve the setup and login issues you’ve described. We’re committed to getting this fixed as quickly as possible so you can continue your work without further delay.
Thank you for your patience while we complete the final steps on our side. We’ll keep you updated and make sure everything is fully resolved.
Very fast answer !!!
Very fast answer and all details what i need to know are helpfully.
November 24, 2025
Unprompted review
Reply from OnlyDomains
Thank you so much for the 5-star review! We’re really glad our team could provide a fast response and all the details you needed. If there’s anything else we can support you with, we’re always here to help.
⭐️⭐️⭐️⭐️⭐️ Excellent Service!
⭐️⭐️⭐️⭐️⭐️ Excellent Service!
I recently purchased a domain from OnlyDomains, and the entire process was fast, smooth, and very professional. The website is easy to use, the prices are great, and I received all confirmation emails immediately.
Customer support is responsive and helpful, and everything worked exactly as expected.
I’m very satisfied with my experience and will definitely continue using OnlyDomains in the future. Highly recommended!
November 22, 2025
Unprompted review
Reply from OnlyDomains
Thank you so much for your wonderful feedback! We’re really glad to hear the purchase process was smooth and that you found the platform easy to use. It’s great to know our support team was able to help and that everything worked just as expected.
We truly appreciate you choosing OnlyDomains and are excited to keep supporting you in the future. Thanks again for the recommendation!
Stay Far Away!
Stay away! Support is non existent here. If you ever need help transferring a domain, you're screwed.
November 10, 2025
Unprompted review
Reply from OnlyDomains
We’re really sorry to hear about your experience. You should always be able to rely on us for support, especially with a domain transfer. If you can share your domain or ticket number, we’ll review what happened and help get this resolved quickly.
We appreciate your feedback and would value the chance to make this right.
I bought domains with OD for over 10…
I bought domains with OD for over 10 years now and my latest experience has been bad as it's been 1 month and a half I paid for my domain and it still shows "In Progress". It's an important domain and support hasn't been helpful either.
November 19, 2025
Unprompted review
Reply from OnlyDomains
Hello Rafael! Thank you for your review. We’re sorry to hear about your experience, but we weren’t able to identify your details from this feedback. If you could please contact our team directly, we’d be happy to investigate and resolve this for you as quickly as possible.
The agent was very capable
The agent was very capable, understood the issue and really walked the extra mile to get our issue solved.
November 17, 2025
Unprompted review
Reply from OnlyDomains
Hello Hukuli! We’re delighted by your 5-star review! Knowing you had such a positive experience means the world to us, and we look forward to serving you again in the future.
I recently registered my domain through…
I recently registered my domain through Only Domains and had an excellent experience. The process was fast, smooth, and completely hassle-free. Highly recommended
November 14, 2025
Unprompted review
Reply from OnlyDomains
Hello Yasir! Your positive feedback is so encouraging to our team. Thank you for your kind words and for placing your trust in us.
I purchased 1 months ago still under…
I purchased 1 months ago still under processing, and email no respon
November 14, 2025
Unprompted review
Reply from OnlyDomains
Hello!Thank you for your review. We’re sorry to hear about your experience, but we weren’t able to identify your details from this feedback. If you could please contact our team directly, we’d be happy to investigate and resolve this for you as quickly as possible.
WARNING
WARNING:
I strongly advise against registering domains through OnlyDomains.
I’ve been trying to transfer my domain for months, but they have repeatedly refused to provide the transfer-out (EPP) code.
November 12, 2025
Unprompted review
Reply from OnlyDomains
Hello!Thank you for your review. We’re sorry to hear about your experience, but we weren’t able to identify your details from this feedback. If you could please contact our team directly, we’d be happy to investigate and resolve this for you as quickly as possible.
Asinine communication
I recently instructed to transfer my domain robincarter.com to Only Domains. This has taken place but I no longer have access to my email. I was sent an email instructing me to verify my domain prior to my email access stopping. I've tried to log into my only domains dashboard but need to authenticate myself. I can't do this as I don't have access to my emails. I keep being told to 'verify' myself which confirms that the two agents I've spoken to are not listening to me. So far, my communication with only domains is asinine.
November 12, 2025
Unprompted review
Reply from OnlyDomains
Hello Robin! We appreciate you taking the time to share your concerns. We understand how frustrating this must be, and our team is already working on the issue. We’ll continue to monitor it closely and keep you updated until it’s fully resolved.
Not happy
I see other people say the support is good. Maybe there is a bug in the chat as requested are haphazard in being escalated. I have resorted to email as have been waiting a week for a response. Luckily its not a critical domain and email.
November 12, 2025
Unprompted review
Reply from OnlyDomains
Hello ! We appreciate your honest review. Your feedback helps us understand what worked for you and where we can improve, and we’re committed to doing just that.
Do they even exist?
We've been trying to migrate a domain because a business sold for a week and still cannot get hold of anyone at Only Domains to explain why it's being blocked at their end. The auth code is correct, it's not in domain lock, it's not on hold. There is no reason for it not to transfer.
I see you've responded to my negative review, but you're phone lines say to raise a support ticket and you don't respond to those or to emails... Really?
November 12, 2025
Unprompted review
Reply from OnlyDomains
Hello Matthew!Thank you for sharing your experience with us. We take this kind of feedback seriously, and our team is already working on the concern you’ve raised. We’re committed to making it right and will follow through until the matter is resolved.
Good service and worked perfect for me
Good service and worked perfect for me
It took some time fora approval but once approved all working good
Perfect for the value
November 10, 2025
Unprompted review
Reply from OnlyDomains
Hello! We truly appreciate your 5-star review. It’s great to know we were able to provide a service that met your expectations, and we’ll always do our best to deliver at this standard.
Domain Restoration
Number of times we are been following up with your team, but i am not getting single response also. How like this working relation will continue.
We are tried to reach direct contact also but we are unable to reach any one, through any channel, phone, whatsapp, email,, like this how we have to get proper services
October 1, 2025
Unprompted review
Reply from OnlyDomains
Hello!Thank you for your review. We’re sorry to hear about your experience, but we weren’t able to identify your details from this feedback. If you could please contact our team directly, we’d be happy to investigate and resolve this for you as quickly as possible.
Quite Disappointing of getting your…
Quite Disappointing of getting your business emails suspended for weeks thought the payment is done and raising a good number of tickers without any feedback or progress.
My domain is: greenpassvisa.ae
October 10, 2025
Unprompted review
Reply from OnlyDomains
Hello Mohamed!Thank you for your review. We’re sorry to hear about your experience, but we weren’t able to identify your details from this feedback. If you could please contact our team directly, we’d be happy to investigate and resolve this for you as quickly as possible.
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