Bought a new torch and had some questions about it and their Customer Support person (Jimmy) was absolutely fantastic! He got back to me quickly on every question I had and went over and above to sort... See more
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It seems I have the same problem as your customer Katie Porter. I bought my D520 from Ocean Dive Supply Philippines 11th December 2024 and used it without problems on my trip ending April 2025. I am a... See more
We ordered the SD01 PRO Tank Marker lights to provide visibility and identification of our dive buddies on crowded night dives. The run time on these with a single alkaline AAA battery is phenomenal.... See more
Product description was clear and page easy to navigate and choose option on torch. Tracking was simple and delivered on time 😃. Packed well and good instructions but as it’s a torch the charging ins... See more
Company details
Written by the company
OrcaTorch Dive Lights- Professional lighting solutions provider for safe diving!
Contact info
7F,Building 6,Rundongsheng Industrial Park,, 518102, Shenzhen, China
- +8675533560383
- info@orcatorchstore.com
- orcatorch.com
Replied to 50% of negative reviews
Typically replies within 24 hours
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I am impressed with the quality and…
I am impressed with the quality and build of the light, and it is BRIGHT.
Package arrived swiftly after…
Package arrived swiftly after ordering;. All in order; worked great on first weekend of use.
Never recieved
I ordered a second battery. After multiple months it still hasn't arrived in the mail. I requested an update after it didn't arrive within a month to which the company told me to wait because it was in transit. After waiting another month I emailed again but have never gotten a response.
Another D700
We have been very happy with our D700& D710 torches, so we’ve just bought another one!
Same easy process for ordering & delivery.
D570-GL Underwater light with laser pointer!
Purchased the OrcaTorch D570GL. Took about three weeks to arrive in Canada. All components arrived and appear to work as described. Can't wait to get it underwater for a true test!
Fast shipping and great lights
Fast shipping and great lights, this is the third one I purchased and I intend on purchasing them for all our students gear set ups
Love the product
Very good items and high quality
nice light ,like all the other of light…
nice light ,like all the other of light I have of yours
I’ve only used the new Ocra SD-03 dive…
I’ve only used the new Ocra SD-03 dive beacon once and I will say I’m impressed with it. No issues with it at all and that includes leaving it on between dives. In total the light was left on for 5 hours without any problems or dimming.
Orcatorch D710 did amazing on a night…
Orcatorch D710 did amazing on a night dive! The light is quite powerful and it illuminated all the dark corners very well. It lasted for the whole 2 hours dive but I also used it on a lower setting so as not to shine too much in the eyes of the fish and the octopus I found.
This is a great light for diving
This is a great light for diving. I now have two of them and I recommend it to my diving friends. I love the way the charging works.
The order and correspondence were…
The order and correspondence were correct. I payed extra for express delivery and so I expected my order much sooner than it actually came.
Great underwater lasers.
This D580 is my forth Orcatorch…
This D580
is my forth Orcatorch purchase.....why ? Because they work and the customer service Orcatorch provides is top notch !
What can I say both the D630 and my…
What can I say both the D630 and my grandsons D620 worked flawlessly .We had our Orcatorch lights on dives into both The Blue Grotto and Gennie Springs Ballroom in Florida last month . Workmanship on the lights are top quality and performance is A+ ! I also purchased the D530for a backup light......thanks Orcatorch for making such an affordable quality dive light....and customer service I received......the best......Roger Kicker
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