Bought a new torch and had some questions about it and their Customer Support person (Jimmy) was absolutely fantastic! He got back to me quickly on every question I had and went over and above to sort... See more
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It seems I have the same problem as your customer Katie Porter. I bought my D520 from Ocean Dive Supply Philippines 11th December 2024 and used it without problems on my trip ending April 2025. I am a... See more
We ordered the SD01 PRO Tank Marker lights to provide visibility and identification of our dive buddies on crowded night dives. The run time on these with a single alkaline AAA battery is phenomenal.... See more
Product description was clear and page easy to navigate and choose option on torch. Tracking was simple and delivered on time 😃. Packed well and good instructions but as it’s a torch the charging ins... See more
Company details
Written by the company
OrcaTorch Dive Lights- Professional lighting solutions provider for safe diving!
Contact info
7F,Building 6,Rundongsheng Industrial Park,, 518102, Shenzhen, China
- +8675533560383
- info@orcatorchstore.com
- orcatorch.com
4.2
Great
182 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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great torch!
March 23, 2022
Great product
Great product, incredibly fast service. Will definitely recommend to all my dive partners!!
March 15, 2022
outstanding customer service
I have ordered a video light. I had a gorgeous customer experience with octatorch. Customer Service is outstanding.
March 15, 2022
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Orca makes another step up that is even…
Orca makes another step up that is even brighter and with a laser for pointing things out. Worked great as a primary, but saw the difference with a larger bulb and was jealous
February 26, 2022
Sketchy shipping updates from DHL but…
Sketchy shipping updates from DHL but arrived fine and in fact early. Awesome dive light.
February 4, 2022
I have always had great success with…
I have always had great success with Orca lights!!!!
January 26, 2022
D530 1300 Lumens
D530 1300 Lumens
Item was well received and well packed. Delivery was rather fast as well. Tried using it and it was great.
January 2, 2022
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Very disappointed
Very disappointed
I purchased this product on black Friday
I received order notification that it was shipped and received a tracking number however
Dec. 7
Electronic information submitted by shipper
This is the only information that is produced when the item is tracked it does not appear the item has even left the facility
Yet i have received several emails from orca torch to review their product
Only no product has arrived
So for this i give it one star and very disappointed i would love to use the product this has not been a good start with the coumpany
Hopefully it will arrive one day so much for being a Christmas gift
December 19, 2021
Reply from OrcaTorch
Hi Justin, sorry about the mistake. We have changed a shipping company and it will be faster.
Hghi quality dive light and excellent…
High quality dive light and excellent construction
December 17, 2021
Quality torches with a good price and…
Quality torches with a good price and it was a speedy delivery.
Very well done.
December 15, 2021
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Great Goodman handle
Great Goodman handle, one of the better ones I have seen. The only drawback is I had to modify it slightly so I could mount it on my light ( which is not a orcatorch light).
December 14, 2021
Outstanding torch and service can’t…
Outstanding torch and service can’t recommend enough
December 9, 2021
Orca tirc is a fantastic brand
Orcatorch is a fantastic brand, wonderfull People, and allwayes help Full. Great communication, great service and great gear and torches. My highest recomendation.
November 18, 2021
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