Orion Newyork Reviews 

69
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 68 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the clothing received looked nothing like the online pictures and suffered from extremely poor quality fabrics. Buyers also faced major frustrations with the return process, as they were forced to pay expensive shipping fees to send items back to overseas warehouses while only being offered minimal partial credits. However, some customers also noted that they were very happy with their purchases, highlighting fast processing and well-organized service. These shoppers found the items to be truly stylish and appreciated the secure packaging and overall pleasant shopping experience.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting mixed feelings and a high level of... See more

Return policy

Reviewers mention negative feedback about return policy, describing the process as misleading and extremely... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with cheap fabrics and... See more

Order

Customers consistently note negative experiences with order, highlighting long delivery times of several... See more

Refund

People report negative experiences with refund policies, describing the process as a frustrating battle with... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I needed to exchange the dress that I bought, which is too small despite me following the size chart. When I emailed customer service for a return label, they told me that it would cost them $30-$50 t... See more

Rated 1 out of 5 stars

This company is a scam and has deceptive business practice. I ordered a cotton midi dress, waited 3 weeks and a synthetic not cotton short and flimsy shirt not even resembling the item showed up. No... See more

Rated 1 out of 5 stars

Cheap imitation clothing 100% polyester pants sold as denim. Required to return to China, which I refused. Offered 10% refund to keep, eventually raising to 35%. I filed a complaint with the FTC, a... See more

Rated 1 out of 5 stars

Sent clothing back for a refund when it didnt mat h description (not even close). Then never got a refund. Credit card company won't help so now I'm out $150 plus the obscene shipping back to CHINA!... See more


1.7

Bad

TrustScore 1.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(69)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Poor quality

Poor quality. Ordered a coat and will sell it. It was made in China and took forever to ship.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

This company is not who they say thet are

Clothing i ordered was extremely low quality. The fabric was so thin you could see through it and sewn like an amateur. The color was not correct, stated purple, but actually pink. Upon requesting a return is where the truth came out. This company is not in NY, is not in UK and is not in Netherlands as stated on thier website. It is actually in China. Clothes are manufactured and shipped from China. So returns are impossible and they play the game of offering you discounts to keep the merchandise instead of returning. I take great pains to not order anything from China for this very reason....its not my first rodeo with Chinese merchandise. So naturally you just lose your money and have merchandise you can't wear and will cost you even more money to return to china. I also question their good ratings online. It appears China has figured out a work around because most of us have had these experiences with Chinese co's and have stopped buying from them. Beware!!!

February 13, 2026
Unprompted review
Show reviews in all languages. (69 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look