Ospeka Reviews 

206
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

This business is a con artist. I purchase an item on Pinterest and when I receive it, it was totally different from the picture. During the time I was waiting on the delivery, they never communicated... See more

Rated 5 out of 5 stars

Lovely watch strap - got the silicon band and it’s just like Apple but so much better value for money! The note, discount code and chocolate in the package were such a lovely touch. Great customer ser... See more

Rated 5 out of 5 stars

I’ve ignored the persistent requests for a review for a while, as I’ve never understood how anyone can provide useful feedback without having properly used the item for a period of time. It’s been a f... See more

Rated 1 out of 5 stars

Everything has been going well until I tried to initiate a warranty return after my watch band started peeling off after just a few uses, enquiry sent , email follow up and guest what, I got ghosted... See more

Company details

  1. Online Marketplace

Written by the company

At Ospeka, we believe that owning luxury Apple Watch Straps, iPhone Cases and Apple Accessory items should be affordable. We carefully curate and test selected high quality Apple Watch bands and iPhone accessories. Apple Watch Straps and Apple iPhone accessories have a new home! 🚚 Free UK Royal Mail Delivery.


Contact info

3.4

Average

TrustScore 3.5 out of 5

206 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(206)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience from order to…

Fantastic experience from order to delivery the team at Ospeka really care about there products and more importantly there customer’s i encourage anyone wanting great quality products to use this company as i always will going forward.

April 20, 2023
Unprompted review
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Rated 1 out of 5 stars
Ospeka logo

Reply from Ospeka

Thank you for your feedback. We're sorry to hear about your initial difficulty with returning the product. Customer satisfaction is our top priority, and we regret that your experience did not meet your expectations.

We see that your order was fully refunded on April 23rd, shortly after your review. We hope this resolved the issue to your satisfaction.

If there is anything more we can do or if you have any further concerns, please do not hesitate to reach out to us directly. We appreciate your patience and understanding.

Thank you for giving us the opportunity to address this matter.

Rated 5 out of 5 stars

Brilliant service

Brilliant service from the moment I ordered, great quality products, fast and efficient service and arrived quickly. Really good email communication as well from the company, I’ll order again for sure.

March 18, 2023
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Rated 5 out of 5 stars

Quality product

I recently purchased a watch strap from this company and I am very happy with the product. The delivery was prompt, and you wouldn’t know the difference from an official Apple Watch strap. Thank you once again and I would highly recommend this company.

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Received product fairly quickly

Received product fairly quickly, love the colour of the strap it’s a lovely mint green. The personal note and sweet in the package was a nice touch. Will definitely be ordering again as my partner is in need of a replacement strap for his watch, especially at these prices.

March 29, 2023
Unprompted review
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Rated 1 out of 5 stars

BEWARE !!!!!!

Purchased from this online retailer following good reviews. Strap came, tried it round my wrist too big. I Requested a return immediately. Sent back and been told the strap is faulty and they won’t issue a refund. DO NOT SHOP HERE. I’ve basically been accused of sending a faulty item back when the item could have actually been sent faulty! I had no reason to fault this item as I was in my returns policy rights, I hadn’t worn the item. So annoyed, extremely bad customer service, would NOT recommend. Im now left £33 out of pocket. BEWARE!

February 23, 2023
Unprompted review

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