As usual driver couldn't be bothered to ring my bell, just dumped my parcel over the gate. I'm anticipating Paak writing their meaningless BS insincere platitudes about how they're going to improve wh... See more
Company replied
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See what reviewers are saying
As usual, Paack, the courier, was professional and efficient. They communicated the delivery status via email, and asked whether I wanted the package to be delivered to a pick-up point. I didn't req... See more
I would like to leave a positive review for the delivery driver. He was extremely kind, polite, and professional throughout the entire process. He treated me with great respect and made the delivery e... See more
No problems finding my address... Also very kind driver! Actually should give less... because of the timetable of delivery. Should be nice when it was a little more precise instead of a complete w... See more
Company details
Written by the company
Pioneering delivery solution for eCommerce, enabling customer controlled time-slots and sustainable vehicle distribution.
Contact info
Spain
- paack.co
4.7
Excellent
234K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No track following
No track following, delivery between 9AM and 10PM, it's imprecise. But delivery guy perfect.
July 11, 2026
Unprompted review
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I never received my package
I never received my package. Reaching to anyone for help or information is a nightmare, I was not able to do so. I do not recommend.
July 11, 2026
Unprompted review
in time and it was urgent
July 11, 2026
Unprompted review
Thank you for finding me I haven’t been…
Thank you for finding me I haven’t been getting deliveries lately from other delivery companies as they say they can’t find me so well done
July 10, 2026
Unprompted review
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Damaged goods
I liked the smiley delivery driver but not the package which was squashed and leaked into the box. Not your fault just bad packing by Amazon.
July 11, 2026
Unprompted review
Quick delivery
July 11, 2026
Unprompted review
Delivery in time
July 11, 2026
Unprompted review
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Fast & polite.
July 11, 2026
Unprompted review
I would like to praise the delivery…
I would like to praise the delivery service. I wasn't home at the time, but the courier was extremely professional and understanding: they contacted me by phone and waited for my arrival. Excellent attitude!
July 11, 2026
Unprompted review
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Good
Throw my package on my doorstep but it’s okay for me. At least i got it.
July 11, 2026
Unprompted review
Opened my front gate to the garden and…
Opened my front gate to the garden and handed over the package, instead of throwing it over the wall.
Thank you.
July 11, 2026
Unprompted review
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