While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, noting their reliability and accuracy. The customer service team is frequently highlighted for being exceptionally helpful, responsive, and professional, often resolving issues quickly and efficiently. People appreciate the fast response times and the overall excellent support provided by the staff. A few customers mentioned that they found it difficult to understand the differences between the various products offered. Additionally, some expressed concerns about the suitability of certain mounting options for their trackers, suggesting that visible branding could compromise security.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the durability... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence.... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and rapid... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unexpectedly, nice device and I would recommend it for anyone for security in fast moving life. Not sure about speaker function, never needed but anything else perfect! The size isn’t too bi... See more

Company replied

Rated 5 out of 5 stars

I’ve been using them for years and when k tell you they’re amazing, believe it. Today I had an unexpected issue and kemel, my lovely customer services representative was just amazing let me tell you.... See more

Company replied

Rated 5 out of 5 stars

The best out there for all tracking devices on vehicles to luggage. I currently have the vehicle tracker and it's accurate to at least 3 metres. The app is self explanatory with all bases covered f... See more

Company replied

Rated 5 out of 5 stars

This is such an excellent company!!! I bought a GPS tracking watch for my daughter as she is coming back from school alone now so knowing her location as wel as being able to voice note each other has... See more

Company replied


Company details

  1. GPS Supplier
  2. Car Security System Installer

Written by the company

Protect what you love with our GPS Tracker - Everytime and everywhere. With our differnt FINDER devices you able to protect your Cars, Pets, Persons and any object you want.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product, excellent service

I was an early adopter of PAJ-GPS and was satisfied from day one, a few years ago, and was still benefitting from an early subscriber tariff for my first device. I subsquently got two more devices at the slightly higher tariff. As I no longer needed three devices, and wanted to stop the first one, I asked PAJ to switch one of my new devices to my early adopter tariff. They executed this change, which will save me a few euros every month, with a smile and rapid service, all over a weekend and in time to avoid the next 6 month subscription charge on the subscription I will discontinue. Great customer centric service!

March 29, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello,

Thank you for the positive Rating.

We're very happy that you were satisfied with the service.

Kind regards,
Your PAJ Team

Advertisement
Rated 5 out of 5 stars

Great Job, outstanding Support!

Great Job, thanks Edi. He answered my questions within minutes on Sunday morning(!) 7am and solved the problem instantly.
Thanks again for your outstanding support.

March 29, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello,

Thank you for the positive Rating.

We're very happy that you were satisfied with the service.

Kind regards,
Your PAJ Team

Rated 5 out of 5 stars

Really understanding people and very…

Really understanding people and very helpful, great products and great website, i sent a response and within a couple minutes they replied back they are very kind as well. :)

March 28, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello,

Thank you for the positive Rating.

We're very happy that you were satisfied with the service.

Kind regards,
Your PAJ Team

Rated 5 out of 5 stars

IPAJ LED Bicycle Finder

I bought the PAJ LED Bicycle Finder for €49.

The tracking works via GPS and an integrated M2M SIM – with 27 months included, which I think is great value.

The app is simple to use and reacts reliably to vibrations and movement. So far, I’ve tested it at home, and it’s working very well.

The rear light feels solid and integrates quite discreetly with the bike, which is a big plus.

Curious to see when I’ll catch my first “wannabe thief” 😉

As a nice bonus, I also received a high-quality stainless steel thermos bottle – a pleasant surprise.

March 27, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices and customer service. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Great customer support!

March 27, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star review! Your praise encourages us to continue providing you with our services around the clock.

Kind regards, The PAJ GPS Team

Advertisement
Rated 5 out of 5 stars

Amazing trackers

Amazing trackers , work well in Australia!

March 27, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices and customer service. Best regards, Your PAJ GPS Team

Rated 1 out of 5 stars

The worst GPS portal

The worst GPS portal, interface and subscribtion plans.
All 5 stars reviews have to be fake.
We've tested four different suppliers in a past few years... PAJ is as bad as a scam. It is also hard to cancel them on the end because they getting connected with your pay pal.
Avoid at all cost

February 28, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello,

thank you for your review.

We are sorry to hear that you face such issues with our system, which is quite unusual.

Unfortunately, there is no direct contact information here to write to you personally. Please contact our customer support directly:

WhatsApp: +49 176 5781 0417
Mail: support@paj-gps.com

Yours sincerely, Your PAJ GPS Team

Rated 5 out of 5 stars

Great service

Had a problem with our tracker (it probably got thrown one too many times by our learning disabled son) and PAJ were brilliant. A few troubleshooting steps which unfortunately didn’t work and a replacement unit was sent out straight away (covered by our subscription). All very lovely and helpful. The device does a decent enough job of tracking, within the limitations of GPS technology, and gives us peace of mind.

March 26, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your positive review. We are very pleased that you are satisfied.

Kind regards,
Your PAJ GPS Team

Rated 5 out of 5 stars

Absolutely fantastic and instant…

Absolutely fantastic and instant support!!!!! We had lost the tracker, or at least we thought so, and found it shortly after. But the support we received in the meantime with tips on what to do was amazing. And this was not the first time. Thank you so much!!! Will totally recommend this company and its staff and products. Thank you, Petra

March 25, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Good day, thank you very much for your positive review. We are very pleased that you are satisfied. Kind regards,
PAJ GPS Team

Advertisement
Rated 5 out of 5 stars

Perfect service

Perfect service, works also in America
( from Canada to Ushuaia )

March 23, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your positive review. We are very pleased that you are satisfied. Kind regards, your PAJ GPS Team

Rated 5 out of 5 stars

Late evening technical support on a Sunday!

They (specifically Lisa) were able to provide technical support via WhatsApp at 11pm on a Sunday!

March 22, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

Rated 5 out of 5 stars

These guys are absolutely amazing

These guys are absolutely amazing. Not only does the tracker work extremely well, but the support team that are there to answer questions or troubleshoot very helpful and great to deal with. They make the journey effortless.
I would also like to add. I live in the Indian Himalayas. And the dog tracker works amazingly well even at four thousand metres hig ,when I go off trekking in the mountains. My house is at twenty three hundred metres high and my dog runs all over the mountains and I always know where she is.
The battery could last longer, however, for the cost of the device I understand.
Great job PAJ team.

March 19, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Fast and professional service

I have used this service for over a year and had no issues. Recently my tracker unit failed to power up and charge. PajGps promptly helped me trouble shoot to confirm that the unit was faulty and then replaced the unit with a new one. Fast and professional service! A company that stands behind their products and makes the customer a priority!

March 17, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

Advertisement
Rated 5 out of 5 stars

Super service!

Super service!
Very fast response.
Highly recommended!!!

March 8, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Great service

Great service

March 5, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Very impressive dog tracker.

I updated my PAJ dog tracker to the newer 4G model. Pin point accuracy out in the fields. Many new features and they transferred my subscription with minutes. Most impressed.

March 4, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

Rated 5 out of 5 stars

A great company to do business with

A great company to do business with. After sales and tech support service is one of the best I have come across.
I needed a spare charging cable, which was not an optional purchase on the PAJ website, and when I enquired if I could buy one, PAJ sent one to me for free.
The PAJ GPS Smartwatch is also a really good product and has allowed my husband to keep track of me; I have been diagnosed with Frontotemporal Dementia.

March 3, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

Advertisement
Rated 5 out of 5 stars

Fastest Responses and Extremely Helpful. Best GPS Tracker for the Price

I bought a GPS model SALIND tracker a few years ago. For some reason it died on me. Worked great with no problems until it died. I contacted (emailed) the company and explained what it was doing. Almost immediately they answered. They sent me a list of things to perform to see if it was usable. It wasn't. I had several email conversations with them. They answered each one immediately. They sent me a new one, free of charge, and helped me get it active. I'm not very good on computers or electronics. I haven't been involved with any other company that answered me that quick and were that knowledgable. I highly recommend them for your next GPS tracker.

February 26, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Amazing device

Amazing device, very easy to use. Support is excellent. Battery life is a little challenging but better than other devices.

February 27, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Stellar customer support, excellent product

Excellent product (OBD 4G 2.0 Tracker), superb customer service (the politest, quickest and most professional I have experienced)

February 24, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your fantastic five-star rating! Your praise motivates us to continue to assist you as quickly as possible with any questions you may have through our 24/7 customer service.

Kind regards, Your PAJ GPS Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look