PAJ GPS Reviews 329

I have six rescue dogs, and three of them came from very tough backgrounds. I believe dogs need freedom to run, explore, and follow their instincts, which is why I decided to use PAJ GPS trackers. The app is easy to use and, even though the battery doesn’t last as long as advertised, it works well for me.

I had a scary situation when my three-legged rescue ran off chasing a rabbit and I discovered my devices were temporarily suspended due to a misunderstanding while switching to a custom discounted plan. I was not informed that the service would be interrupted, which caused a lot of stress. However, PAJ’s customer support was excellent. They quickly contacted their sales rep, Nelson, who approved reactivating my devices right away.

Not only did I get a custom plan with a discount, but I also received real help during an emergency. I work in SaaS myself, so I truly appreciate good customer service. I’m in Mexico and so far the devices have worked just fine.

PAJ GPS watch arrived today. We had a few questions for the team on install...and despite it being late on a Sunday, Lisa was extremely quick to respond to any questions we had. Not only that but the service was very personable, which helps when the reason for purchase is such a sensitive and difficult time for us as a family. Thank you again.

Very helpful team and very quick response…so happy so far

I’ve been using them for years and when k tell you they’re amazing, believe it. Today I had an unexpected issue and kemel, my lovely customer services representative was just amazing let me tell you. It was dealt with immediately, efficiently and actually worked out way better for me than my original paid plan. Cannot thank him enough and cannot praise there products enough. Precise tracking. Detailed information. Updates every 30 seconds. Accurate updates. Highly, HIGHLY recommend.

I have a vehicle tracker. Set up was straightforward and had been working well until I realised my bank had failed a payment. (Not my fault, the banks) At 10pm the problem was identified and resolved quickly over whatsapp. Pretty efficient.

Excellent and reliable, very accurate 👍

I ordered a tracker watch I received it in less than 24hours .it does what it says on the tin a great piece of kit very quick set up and very simple subscription plan very good value bought this for my wife who has dementia watch gives me 24 HR piece of mind as it gives 100% location and customer service is excellent

I bought this as my 81 year old mum has dementia, and I worried that she may get confused when she walked to the shops, and get lost. It was really easy to set up, and the tracking on the finder portal is very clear and accurate. It's a really good price compared to similar products, and I was pleased there was an option to have a 6 month subscription, for greater flexibility. I'm so pleased with my purchase. I no longer worry when mum goes out on her own.

Customer service of PAJ-GPS is great! They are available 24/7 and always eager to help you and solve your problems. I am using the GPS trackers for a research project and having such a attentive customer service has been life-saving.
The quality of the product is also great, and they allow to customize certain things of their operation such as the data logging refresh time. I ordered the Easy Finder 4G and the battery last way more than I initially expected.

Customer service is perfect! Very fast reply.

These guys answer their Helpline 24 seven which means that wherever you are in the world, whatever your problem is, you’ve got somebody at the other end of the phone

I pay £90 for two years for Support and it’s fantastic value

We use the gps Devices in our suitcases when we go abroad and when we’re not on holiday, we use them in the car so we can use them 365 days of the year

When I bought this product online, it was not at all clear that a subscription was required on top of the price of the tracker itself. Some trackers do not require one, and in this case I was convinced a subscription wasn't necessary, which is why I bought the product.

Secondly, when the need for a subscription was confirmed through e-mail dialogue with PAJ, I decided to return the product but I discovered that I had to pay for the return costs! At least, that's what it says on their website. However, they ended up sending a prepaid shipping label for returning the product, so that was eventually OK.

It remains that the issue of the subscription (needed or not?) is too unclear and confusing for me to recommend this vendor.

EDT: in their response below, PAJ insist on the fact that the need for an additional subscription is mentioned here and there, but the fact is, if it were so obvious, I would have seen it and refrained from buying the product. My mistake is proof that the normally attentive customer that I am (which is the legal standard in the EU) may very well overlook that need for a subscription, and be lead into believing erroneously that it is not needed.

Hello

Great product, we already have the second one, the app works perfectly, great design. Very good customer support if there are any problems, we only buy tracking systems from PAJ.

I purchased five Salind 08 4G OBD GPS trackers, and I’m incredibly impressed with their performance. The plug-and-play feature makes it super easy to install—just plug it into the OBD2 port, and you’re good to go. No hassle, no complicated setup. The real-time tracking feature works flawlessly both via the app and browser (iOS and Android), providing accurate location updates instantly.

The fact that it’s compatible with both cars and other vehicles adds versatility, and the 4G connectivity ensures consistent and fast data transmission. I also love that I can access tracking details remotely at any time, which gives me peace of mind knowing where my vehicles are. The app is user-friendly, and setting up alerts and notifications is a breeze.

If you’re looking for a reliable and easy-to-use GPS tracker with seamless online tracking, I highly recommend the Salind 08. It’s definitely worth the investment!

Brilliant tracker. Accurate and stays connected so long as you have a 4g signal. Great app and map functionality is brilliant. Customer service is unbeatable. Recommend.

Great devices and services. I am happy using PAJ GPS, they are making App updates very often. And we have no troubles with them. Recommend.

No UK customer support only US telephone number

The app can randomly log you out but never had an issue logging back until Friday 30/08. I tried to login in using my biometrics only to be told my username and password was incorrect, I didn't put in a username and password and my fingerprint hasn't changed.
I have had several people - sounding like bots as all the responses are the same, telling me I am entering my data incorrectly. It's my finger!!! I can log into the Web browser using my password and username just not the app....why? Please fix this

After weeks that the device didn't connect to the app, they change it for me and it is still not working. It was been weeks that I am trying to solve the problem with costumer support but the don't intend to help as I see. They said also they would contact me again yesterday but no contact from anyone. If you want the device for a human as me, it can be dangerous as it might sudently do not connect to the app so you don't know where the person is. I do not recommend it at all

Excellent product and such a good price!
Really easy to use with great functionality and features.
Definately will buy more.