Ordered late morning on a Friday. Delivered to small town Saskatchewan mid day Monday. Decent price and fairly easy to install. Only issues were electrical fiitngs didn't match and rubber boot cone on... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Although paying with Paypal to this site did not work and was not notified until I did not receive my package, I had to call to be told they had to unlock the payment, then still did not receive... See more
Company replied
Item arrived on time. But it cost me far too much for delivery. And was upset to find out after purchasing that there an option for pick up locally. This needs to be an openly stated. The fact that it... See more
Company replied
It was easy to find the part we needed considering its an AC unit that is almost 30 years old. However, I wish it was stressed that orders made after 5pm would not be processed until the next day,... See more
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Company details
Written by the company
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Written by the company
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contact info
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4.3
Excellent
6K reviews
Asks customers to review
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Reply from Parts Town Canada
Norm Burnell,
We appreciate your 5-star rating and positive feedback. We are glad you found your product easily!
Thank you for choosing Parts Town Canada!
Kevin
Reply from Parts Town Canada
SIDNEY POON,
We're sorry the delivery took longer. We are improving our service.
Thank you for choosing Parts Town Canada!
Kevin
Reply from Parts Town Canada
Balvir Bhullar,
We're glad your order arrived on time. Thank you for your positive feedback.
Thank you for choosing Parts Town Canada!
Kevin
Great DeliveryVery happy with the quality of part and…
Very happy with the quality of part and fast delivery
June 11, 2026
Reply from Parts Town Canada
T.G.,
We're happy you're pleased with the part's quality and fast delivery. Thanks!
Thank you for choosing Parts Town Canada!
Kevin
Reply from Parts Town Canada
Thank you very much for the positive reply. Please don't hesitate to reach out to us again for all of your parts needs!
Kevin
I never received my item.
I never received my item.
Apparently my box got mixed up in the delivery. I am still waiting for my refund.
First time it happened to me with parts Town.
June 11, 2026
Reply from Parts Town Canada
Neroshan Nadarajah,
Thank you for your feedback. We are sorry to hear about the issue with your delivery and refund. We are looking into this for you.
Thank you for choosing Parts Town Canada!
Kevin
Reply from Parts Town Canada
Nick Crane,
We're glad our website made finding parts easy for you. We appreciate your positive feedback!
Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Berny,
We are glad you enjoyed your experience. We appreciate your kind words.
Thank you for choosing Parts Town Canada!
Sebastian
It was easy to find the part we needed…
It was easy to find the part we needed considering its an AC unit that is almost 30 years old.
However, I wish it was stressed that orders made after 5pm would not be processed until the next day, therefore 1-2 day delivery starts the day order is processed. It was further complicated when I also received a UPS delivery notification shortly after my order was placed, indicating the 2 day delivery was forthcoming. Since UPS is a 24hr 7 day a week business, it would have been appreciated if this could be honored.
June 11, 2026
Reply from Parts Town Canada
Anne AR,
We appreciate you sharing your experience and feedback regarding our order processing and delivery expectations. We understand how important timely delivery is, and we regret any confusion caused by the shipping notification. We are reviewing our communication to ensure clarity on processing times for future orders.
Thank you for choosing Parts Town Canada!
Kevin
Ease of ordering the needed part and…
Ease of ordering the needed part and prompt delivery.
June 8, 2026
Reply from Parts Town Canada
Terry Amey,
We're glad your ordering was easy and delivery prompt. Thank you for your feedback!
Thank you for choosing Parts Town Canada!
Kevin
Quick Response & Great Service
Great customer service. I had an issue with my order, and the team responded quickly and resolved it promptly. Communication was excellent, and the whole process was handled professionally. Thank you!
June 10, 2026
Reply from Parts Town Canada
Hamid Tav,
We are so glad our team could quickly resolve your order issue. We appreciate your kind words about our excellent communication and professional handling. Thank you for your feedback!
Thank you for choosing Parts Town Canada!
Sebastian
Availability and shipping was to the…
Availability and shipping was to the point. Thanks
June 9, 2026
Reply from Parts Town Canada
arjun kakkar,
We're so glad to hear that our availability and shipping met your expectations! Thank you.
Thank you for choosing Parts Town Canada!
Kevin
Reply from Parts Town Canada
SERGEI LEVCHENCO,
We're glad you found parts easily and appreciate your feedback.
Thank you for choosing Parts Town Canada!
Kevin
Quick and Easy!
June 9, 2026
Reply from Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Reply from Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Reply from Parts Town Canada
Michael,
We appreciate your positive feedback and 5-star rating! We are glad you enjoyed our website.
Thank you for choosing Parts Town Canada!
Kevin
Great Experience
June 6, 2026
Reply from Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Reply from Parts Town Canada
Vikram Patel,
We're happy to hear you found the fridge gasket great and easy to install!
Thank you for choosing Parts Town Canada!
Kevin
Item arrived on time
Item arrived on time. But it cost me far too much for delivery. And was upset to find out after purchasing that there an option for pick up locally. This needs to be an openly stated. The fact that it’s not leads me to believe that there making money on the delivery?
June 9, 2026
Reply from Parts Town Canada
Bob does sports,
We appreciate you sharing your feedback regarding delivery costs and the local pickup option. We understand your frustration and are reviewing how we present all available options to ensure transparency for future purchases.
Thank you for choosing Parts Town Canada!
Kevin
Very fast delivery
June 8, 2026
Reply from Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
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