Although paying with Paypal to this site did not work and was not notified until I did not receive my package, I had to call to be told they had to unlock the payment, then still did not receive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered late morning on a Friday. Delivered to small town Saskatchewan mid day Monday. Decent price and fairly easy to install. Only issues were electrical fiitngs didn't match and rubber boot cone on... See more
Company replied
It took a few minutes to figure out which version of the party i needed but once i did ordering was simple and safe plus delivery was quick. Not sure why they packaged the 2 parts separately when th... See more
Company replied
It was easy to find the part we needed considering its an AC unit that is almost 30 years old. However, I wish it was stressed that orders made after 5pm would not be processed until the next day,... See more
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Company details
Written by the company
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Written by the company
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contact info
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4.3
Excellent
6K reviews
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Very fast delivery
June 8, 2026
Reply from Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Express Service!!
I ordered some parts for our large stand mixer and a steam kettle on a Saturday and chose express delivery which made it to our business on Tuesday. Coming all the way to Van Island was great to see it make it in that short time.
June 7, 2026
Reply from Parts Town Canada
Hello Dave,
We appreciate you sharing your positive experience with us. We're happy to hear your express delivery arrived so quickly on Van Island! Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Durando,
Thank you so much for your positive review and 5 Star rating. We appreciate your business and thank you for choosing Parts Town Canada!
Sebastian
part fit perfectly staff when ordering…
part fit perfectly staff when ordering new the product and how to help me with my furnace ser number quick delivery
June 5, 2026
Reply from Parts Town Canada
Hello Darren,
We're so glad the part fit perfectly and our team could assist you with your furnace. We appreciate your kind words about our quick delivery. Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello David,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
I will assert that the entire…
I will assert that the entire experience from the initial visit to the website, to part procurement to payment, delivery and installation was better and more transitionally seamless than I had expected. This big world is getting a whole bunch smaller in a good way. Thanks so much.👍
June 6, 2026
Reply from Parts Town Canada
Hello!
We are so pleased to hear that your entire experience, from website visit to installation, was seamless and exceeded your expectations. We truly appreciate your kind words and positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Easy ordering and payment
Easy ordering and payment. Item shipped quickly and was well packaged for the post.
June 6, 2026
Reply from Parts Town Canada
Hello Jason,
We're glad you found ordering and payment easy, and that your item shipped quickly and was well packaged. Thank you for choosing Parts Town Canada!
Sebastian
I had french service on phone
I had french service on phone. Good wrapping for my order and the delivery was in good time and quality.
June 5, 2026
Reply from Parts Town Canada
Hello Nadia,
We're so glad to hear you had a great experience with our French service and that your order arrived well-wrapped and on time! Thank you for sharing your positive feedback.
Sebastian
Fast delivery
Fast delivery. Got exactly what I needed. Free or cheaper delivery would be better, though.
June 4, 2026
Reply from Parts Town Canada
Hello,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
I like being able to enter a part…
I like being able to enter a part number and ordering it so quickly on my own. If I run in to issue there is the message option that are always helpful.
June 5, 2026
Reply from Parts Town Canada
Hello Jacqueline,
We're glad you find our ordering process quick and easy, and that our messaging option is helpful. Thank you for your positive feedback!
Sebastian
I called they ansered quickly the agent…
I called they ansered quickly the agent helped me right away with the part. and we received the parts quickly
The parts worked great.
i would have liked to be able to send her a picture of the defective part. but in the end everything worked out
June 4, 2026
Reply from Parts Town Canada
Hello Linda,
We are so glad to hear that our team provided quick assistance and that the parts worked great! We appreciate your feedback regarding sending pictures and will consider this for future improvements. Thank you for choosing Parts Town Canada!
Sebastian
Very expensive shipping costs
Part was what I needed. But $24 shipping for a plastic part the size of a quarter that was shipped ground and took a week to arrive seems excessive.
May 31, 2026
Reply from Parts Town Canada
Hello,
We appreciate your feedback regarding the shipping cost and delivery time. If you don't mind, our team is looking into your order and will reach out to you shortly to further discuss your feedback.
Sebastian
It was very easy to place an order
It was very easy to place an order. The follow-up is perfect, and delivery was quicker than expected. I recommend 100%.
June 2, 2026
Reply from Parts Town Canada
Hello Patric,
We are so pleased to hear about your smooth ordering experience and quick delivery. Thank you for choosing Parts Town Canada!
Sebastian
Online purchase was quick and easy
Online purchase was quick and easy! I had the part on a few days! Will definitely order from this company again!
June 1, 2026
Reply from Parts Town Canada
Hello Debbie,
We're so glad your online purchase was quick and easy, and that you received your part so fast! We appreciate your business.
Sebastian
Awesome service
Awesome service, easy to use web site, came with in 2 business days , and they had the obscure part i was looking for.
June 2, 2026
Reply from Parts Town Canada
Hello Doug,
We're so happy you found the part you needed and enjoyed our website and quick delivery! Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Jeremy,
We are so glad to hear your part arrived quickly! Thank you for choosing Parts Town Canada!
Sebastian
Supplied compressor working great!
The supplied compressor has been working great and all communications with Parts Town leading up to the sale of this part have been efficient.
February 23, 2026
Reply from Parts Town Canada
Hello Steve,
Thank you for your wonderful feedback! We're so glad to hear the compressor is working great and that our communication was efficient. Thank you for choosing Parts Town Canada!
Sebastian
Feedback regarding your excellent service
I just wanted to leave a quick note to say thank you for the amazing service!
Your response was incredibly fast and helpful. I truly appreciate how meticulous and clear you were in explaining the next steps I need to follow. Your attention to detail made a huge difference.
Thank you so much for the outstanding support!
June 2, 2026
Reply from Parts Town Canada
Hello Wei,
We are so happy to hear that our service was amazing and that our team was incredibly fast and helpful. We truly appreciate your kind words. Thank you for choosing Parts Town Canada!
Sebastian
Fast service
Shipped out and recieved within 3 days, saved myself and customer costs of driving into the big city
June 2, 2026
Reply from Parts Town Canada
Hello Denis,
We appreciate your positive feedback! We are so glad we could help you and your customer with our quick shipping. Thank you for choosing Parts Town Canada!
Sebastian
They had the exact part I needed
They had the exact part I needed, prices are fair and the shipping was very fast! Perfect timing to fix my portable AC before the next heat wave
June 2, 2026
Reply from Parts Town Canada
Hello!
We're delighted you found the exact part you needed at a fair price with fast shipping. We are so glad we could help you prepare for the heat wave! Thank you for choosing Parts Town Canada!
Sebastian
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