Patterson Law Motoring Solicitors Reviews 

1,016
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, professionalism, and compassionate approach, making interactions pleasant and reassuring. Many people highlight the outstanding customer service, noting the team's attentiveness, clear advice, and dedication. Reviewers frequently commend the quick response times and continuous communication, ensuring they felt informed and supported. However, some customers noted issues with the service, mentioning cases felt underprepared or inadequately advised, sometimes due to the advice received or the preparation provided. A few also felt communication was lacking after initial contact, with some experiencing dismissive responses when issues were raised.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising individual team members for their... See more

Customer service

Customers consistently note positive experiences with customer service, praising the outstanding support and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Customer communications

Users describe positive interactions with contact, often highlighting the outstanding customer service from... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Patterson Law enough for guiding me through a really stressful situation. The entire team were fantastic from start to finish. Ashleigh’s support over the phone and by email was outs... See more

Company replied

Rated 5 out of 5 stars

I was impressed with the support I received throughout the process. I was reassured, without false promises and had regular contact throught leading up to the court case 7 months later. Nika was inter... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Faith and all the team. A family member was facing a potential totting up ban which would have caused multiple hardship to many people. Patterson Law put us at ease, put together... See more

Company replied

Rated 5 out of 5 stars

I asked to speak to two firms due to their high pecentage of case wins for totting up points. Karen Parsons whom I spoke to was so professional, informative, emotive towards my situation and spent muc... See more

Company replied


Company details

  1. Law Firm

Written by the company

Specialist Motoring Law Solicitors We are specialist UK motoring lawyers and deal with between 5,000 & 6,000 motoring offence cases across England and Wales each year


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,016)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt, informative, clear advice

Prompt, informative, clear, easy to understand, friendly advice that provided all I needed to make an informed choice on my options. The best one could expect from a legal expert in the field.

March 6, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Carole for sharing such lovely feedback. We’re really pleased to hear that our prompt, clear and friendly advice helped you feel confident about your options.

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Rated 5 out of 5 stars

I wasn't on hold for too long I…

I wasn't on hold for too long I explained my situation and was helped straight away with great advice, with genuine help and had a much better peace of mind.

March 3, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review. We’re so pleased to hear that you received prompt support and clear guidance, and that it helped give you peace of mind

Rated 1 out of 5 stars

Patterson's provided erroneous…

Patterson's provided erroneous information, with no evidence and were only interested in me paying there fee, even though there was less than a 1% chance of success

March 2, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review Bruce. We have since had the opportunity to speak with you directly to discuss your concerns in more detail.

Rated 5 out of 5 stars

immediate help and advice which saved…

immediate help and advice which saved the day, if only all companies acted like this !
wouldn't hesitate to recommend

February 26, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Martyn, thank you for your review. It’s great to hear that the quick advice you received made such a difference when you needed it most.

Rated 5 out of 5 stars

Real Advice

Reached out and Rachel got in touch really quickly to arrange a free advice call. On this call, fair advice and clarity was given in regards to my offence. In short the advice very clearly painted the best route. I didn't need the their services in the end, but at no point did it feel like I was being "sold" to go ahead with their services.

If you want real advice and a free oportunity to discuss your motor incidednt. Give these people a call.

February 20, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

It's great to hear that Rachel was able to arrange your call so quickly and give you clear, straightforward . We're glad the guidance helped you decide on the best way forward. Thank you for your feedback Harry.

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Rated 5 out of 5 stars

Karen helped with lots of advice…

Karen helped with lots of advice regarding speed camera legislation, which resolved my dilemma

February 25, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Chris, thank you for your review, it's great to hear Karen's advice settled the issue for you.

Rated 5 out of 5 stars

I called these guys after getting…

I called these guys after getting another speeding ticket. Karen answered the phone and immediately took control of the situation. Her guidance was top drawer and her initial assessment really put my mind at ease, and the advice was FREE. When the time comes I will be using this firm to represent me in court.

February 25, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review. Karen will be glad to know her quick support and clear advice made a difference at a stressful moment.

Rated 5 out of 5 stars

Red light violation

I needed help regarding a red traffic light violation as I was awaiting a sjpn.
Karen from patterson law was very helpful and detailed everything I needed to know and what the expected outcome would be in an email to me.

February 23, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Sean for your review. We're really pleased to hear that Karen was able to give you clear and detailed guidance around your red light matter

Rated 5 out of 5 stars

Patterson Law Saved Me!

Having been recommended Patterson Law just 3 days before my trail date I decided to contact them and see if they could help me with my case and they did! The communciation was excellent and very thorough and I immediatley felt a weight taken off my shoulders. I had 21 points on my licence and I was given a fine and no ban. I had valid mitiagating circumstances for my case but I was clueless how to represent myself. Patterson Law did an amazing job. Big thank you

February 25, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Clare, thank you so much for your wonderful review. We are really pleased to hear that our team could step in at such short notice and help ease the pressure before your hearing and we are delighted with the result.

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Rated 5 out of 5 stars

Patterson Law were a great way to ask…

Patterson Law were a great way to ask about the circumstances I was in. Hannah and Rima were very helpful throughout and I was very pleased that the police decided no further action was to be taken regarding a minor traffic collision I had had. Thank you.

February 23, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Peter for your lovely 5‑star review. We’re so pleased to hear that Hannah and Rima were able to support you throughout and that the police decided to take no further action regarding your minor collision.

Rated 5 out of 5 stars

I had a good experiance

I had an unfair hearing at Court concerning a motoring offence. Peterson Law helped me with an appeal which was successful. I was concerned about some of the negative reviews, but I found them to be unfair and misleading. I had a good experience.
I think meeting the Barrister early and discussing the case is very important.

November 21, 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Nigel for taking the time to leave such a positive 5‑star review. We’re delighted to hear that your appeal was successful and that you had a good experience with our team. Your feedback is greatly appreciated

Rated 5 out of 5 stars

When I thought i had no options with my…

When I thought i had no options with my case Patterson were able to reopen and resolve

January 28, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Gary for taking the time to leave this review. Weare so pleased we were able to step in when things felt stuck and help reopen and resolve your case.

Rated 3 out of 5 stars

Used on two occasions, successful appeal, mediocre service

Used on two occasions, one offence one appeal.
Whilst the staff are very friendly, attentive, and mean well. I found the case was under prepared for and not adequately advised on the first attempt
Upon appeal, it was better prepared, but only due to the barrister they appointed
I found the advice they provided to be pretty bog standard with as mention, little attempt to prepare well in advance

February 9, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Josh for sharing your feedback. We are glad to hear our team was friendly and that your appeal was successful, but we are sorry that aspects of our service fell short of your expectations.

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Rated 5 out of 5 stars

I recently had Patterson Law worked on…

I recently had Patterson Law worked on a case of mines. I must say they were very brilliant and communicative. Ashleigh always was there to answer every questions i had. claire was absolutely amazing in court aswell and the results were favourable. The price for the service was very reasonable compare to alot of other solicitors.

February 6, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your lovely review Kevin. It is great to hear that Ashleigh kept you well‑supported throughout and that Claire was able to secure a favourable result for you in court.

Rated 5 out of 5 stars

I can’t thank Patterson Law enough for…

I can’t thank Patterson Law enough for guiding me through a really stressful situation. The entire team were fantastic from start to finish.
Ashleigh’s support over the phone and by email was outstanding, and having Jon at court made me feel so much more at ease.
If you’re facing any road traffic issues, I highly recommend them — they’ll help you achieve the best possible outcome.

February 4, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you, George, for your wonderful 5‑star review. We’re so pleased to hear that Ashleigh and Jon were able to support you through such a stressful time, and that our team helped you feel more at ease throughout the process.

Rated 5 out of 5 stars

Exceptional handling of a complex case that other firms couldn’t take on

Our road traffic matter was not straightforward, in fact, every single firm we initially approached told us they either didn’t have the bandwidth or were reluctant to take on a case of this complexity. Patterson Law, and specifically Jason Rosser, were the only ones willing and confident enough to assist.

Jason handled a genuinely challenging situation with complete professionalism and remarkable expertise. His communication was clear and timely, his updates were proactive, and he managed every aspect of the case seamlessly. Not once did I have to chase for information & he stayed ahead of everything.

Despite the complexity and sensitivity of the circumstances, Jason achieved the best possible outcome for us, and he is now continuing to assist with cost recovery as well. His dedication, attention to detail, and calm, structured approach made an incredibly stressful situation manageable.

I fully recommend Jason personally, and Patterson Law as a whole, to anyone dealing with a road traffic matter, especially those who feel their case is “too complex.” If anyone can navigate a difficult situation successfully, it’s Jason.

February 10, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your detailed and glowings review. We are delighted to hear that Jason was able to guide you through such a complex and sensitive matter with clarity and professionalism, and that his dedication helped make a challenging situation more manageable.

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, horrendous legal advice, expensive and I ended up with a conviction due to their total incompetence. Save your money and research before committing.

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

I can't thank the solicitor enough from…

I can't thank the solicitor enough from start to finish they engaged with us and were so efficient and went the extra mile for us in a family matter I would highly recommend

January 19, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Clair, for your wonderful 5-star review and kind words. We’re really pleased to hear you felt supported throughout your situation and that our team went the extra mile for you

Rated 5 out of 5 stars

Punctual

The company is very good at keeping up with a situation, calling and emailing back multiple times. Even when i was not able to call them back they held a conversation over email providing thorough details throughout the situation. They would also email in a very timely manner.

February 4, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to leave such a positive review Ibrahim. We really appreciate your kind words.
We are delighted to hear that you found our communication helpful and timely throughout your matter.

Rated 5 out of 5 stars

Speeding offence

Found Karen very helpful and told me the way it was. I appreciate the time she took out of her day to give me some sound advice.

January 28, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your kind feedback Tim. We are really pleased to hear that Karen was able to give you clear, helpful advice about your speeding matter. We really appreciate you taking the time to let us know.

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