Patterson Law Motoring Solicitors Reviews 

1,015
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, professionalism, and compassionate approach, making interactions pleasant and reassuring. Many people highlight the outstanding customer service, noting the team's attentiveness, clear advice, and dedication. Reviewers frequently commend the quick response times and continuous communication, ensuring they felt informed and supported. However, some customers noted issues with the service, mentioning cases felt underprepared or inadequately advised, sometimes due to the advice received or the preparation provided. A few also felt communication was lacking after initial contact, with some experiencing dismissive responses when issues were raised.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising individual team members for their... See more

Customer service

Customers consistently note positive experiences with customer service, praising the outstanding support and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Customer communications

Users describe positive interactions with contact, often highlighting the outstanding customer service from... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Patterson Law enough for guiding me through a really stressful situation. The entire team were fantastic from start to finish. Ashleigh’s support over the phone and by email was outs... See more

Company replied

Rated 5 out of 5 stars

I was impressed with the support I received throughout the process. I was reassured, without false promises and had regular contact throught leading up to the court case 7 months later. Nika was inter... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Faith and all the team. A family member was facing a potential totting up ban which would have caused multiple hardship to many people. Patterson Law put us at ease, put together... See more

Company replied

Rated 5 out of 5 stars

I asked to speak to two firms due to their high pecentage of case wins for totting up points. Karen Parsons whom I spoke to was so professional, informative, emotive towards my situation and spent muc... See more

Company replied


Company details

  1. Law Firm

Written by the company

Specialist Motoring Law Solicitors We are specialist UK motoring lawyers and deal with between 5,000 & 6,000 motoring offence cases across England and Wales each year


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,015)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent advice

Last Friday I had the pleasure of speaking with Rachel Saunders on the phone to take advantage of Patterson Law's free initial advice service.
Whilst initially sceptical about a law firm's 'Free Advice' I have to confess that I was very pleased both with the manner in which the conversation went AND the quality of the advice received.
I have no hesitation whatsoever in recommending both this firm and Ms. Saunders. An excellent first encounter.

January 30, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to share your feedback Bruce. We are so pleased that your call with Rachel was such a positive experience.

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Rated 5 out of 5 stars

Professional

Professional, succinct and really helpful initial advice, free of charge.

February 2, 2026
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you so much for leaving us a 5‑star review Andy. We’re really pleased to hear that you found our initial advice helpful.

Rated 5 out of 5 stars

nika…

nika my contact was exceptionally helpful at all stages of the operation and made everything simple to understand. although we did not have to go to court in the end i feel confident that their expertise would have carried the day

January 30, 2026
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you so much for leaving us a 5‑star review William. We’re delighted to hear that Nika was exceptionally helpful and made every stage of the process clear and straightforward.

Rated 5 out of 5 stars

Efficient and professional

Karen was quick to reply to my email and took care to answer my questions. I was then passed over to Rachel who was very keen to explain all of the facts relating to the late arrival of the NIP that I received,and to explain all of my options.
Special thanks to you both.

January 28, 2026
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you for taking the time to leave such a positive review Pauline. We’re really pleased to hear that Karen was quick to respond and able to answer your initial questions, and that Rachel then provided clear explanations about the late arrival of your NIP and all the options available to you.

Rated 5 out of 5 stars

Very Professional and diligence

Very Professional and diligence , I highly recommend

January 26, 2026
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you very much for your kind words and positive recommendation Joao. We truly appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Fantastic Solicitors

Fantastic advice provided when I received notice for intended prosecution for driving in a way not acceptable. They were able to provide concrete information and likelihood of what the outcome will be and that’s exactly what happen. They were very patient and listened to what I had to say and provided the necessary guidance.

100% recommend!!

January 27, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

We are really pleased to hear that you found our advice helpful Michael. Thank you for your kind words about our patience and guidance. We really appreciate the recommendation too.

Rated 5 out of 5 stars

Patterson Law review

Having come home from a holiday to receive a letter from the DVLA stating I had reached 12 points on my driving license and was disqualified from driving, I contacted Patterson Law who were excellent from this day onwards to assist with me with this road traffic matter. Both on email and on the telephone Jason and Faith were extremely reassuring, professional and gave succinct clear guidance each step of the way.
They explained fully what the procedures were, what I needed to do next and helped enable me to the get the positive outcome I was hoping for, which allowed me to continue driving legally.

January 26, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for taking the time to share your experience Mark. We are pleased to hear that we were able to support you through what must have been a very stressful situation. Jason and Faith will be especially glad to know that their clear guidance and reassurance helped you understand the process and achieve a positive outcome.

Rated 5 out of 5 stars

The advice given was for my benefit not…

The advice given was for my benefit not the companies, it was was unbiased and honest. Gave me the best way to go forward.

January 2, 2026
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you for your kind feedback. We’re really pleased to hear that the advice you received felt honest, unbiased, and genuinely focused on your best interests.

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Rated 5 out of 5 stars

Brilliant form who like they say are…

Brilliant form who like they say are there genuinely to help

January 22, 2026
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to leave such a kind review Tom. Your feedback means a lot to us, and we truly appreciate your support.

Rated 5 out of 5 stars

Outstanding service with an excellent…

Outstanding service with an excellent outcome. Very prompt response from my initial online enquiry on a. Within hours advice was given, admin covered and statements taken. Every member of staff we spoke too were very polite, courteous and professional. The communication throughout the process was fluid and continuous. I can not thank Patterson Law enough, they were exceptional.

December 5, 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you very much for taking the time to leave such a kind review William. We are delighted to hear that you were pleased with both the service you received and the outcome achieved.

Rated 5 out of 5 stars

A big thank you to Faith and team

A big thank you to Faith and all the team. A family member was facing a potential totting up ban which would have caused multiple hardship to many people.
Patterson Law put us at ease, put together a cogent and accurate argument, and presented it professionally to the magistrates.
They kept us involved at all stages, and explained every process and what to expect in court. 5 stars.

January 13, 2026
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to leave this wonderful review William. We’re delighted to hear that Faith and the team were able to support your family member through such a stressful situation.

Rated 5 out of 5 stars

I called Patterson Law for the free…

I called Patterson Law for the free advice which was regarding a NIP I received and I was really appreciative towards the the advice I was given by Rachel.

January 14, 2026
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to leave us a review Jamanul. We are delighted to hear that Rachel was able to provide helpful advice regarding your NIP. Your feedback means a lot to us, and we’re glad we could assist you.

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Rated 5 out of 5 stars

I whod like to say thank you to hilary …

I whod like to say thank you to hilary and Stephanie for the advice they gave me for my motoring offence ,very appreciated great team

January 9, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your feedback Dylan. We are delighted to hear that Hilary and Stephanie were able to assist you with advice regarding your motoring offence.

Rated 5 out of 5 stars

Hilary and Stephanie were very…

Hilary and Stephanie were very professional and extremely helpful ,i would not hesitate to use them again.
Thank you both.
Clive

December 9, 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for leaving a 5‑star review Clive. We are delighted to hear that Hilary and Stephanie were able to assist you. Your appreciation means a great deal to the team.

Rated 5 out of 5 stars

Fantastic free advice from Karen

Fantastic free advice from Karen, will be back in touch if I need help again (hopefully not though!)

January 5, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review Danny. If you ever need help again in the future (hopefully not, as you say!), we’ll be here whenever you need us.

Rated 5 out of 5 stars

After receiving a notice of intended…

After receiving a notice of intended prosecution for speeding at 43mph in 30mph Road I contacted this company after 72 hours of non stop worrying about consequences. I was contacted the next day by Karen and took me through the next stages. Her manner was very professional and precise and she took me through the next steps and allayed me fears about fine and points. My advice is never use google for fine and points and certainly would encourage anyone to contact this company for free advice. Thanks for all your help

January 5, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you very much for taking the time to leave such a positive 5‑star review Derek. We’re delighted to hear that Karen was able to support you so promptly and help ease your worries after receiving your Notice of Intended Prosecution.

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Rated 5 out of 5 stars

Very approachable and reassuring

Potentially a very stressful and anxious time but The concise advice I got from Karen at Patterson Law enabled me to deal effectively with the situation. Should the need arise I feel confident that Karen and Patterson Law will guide me well.
Thank you Patterson Law

January 2, 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for your kind words, Richard. We’re delighted to hear that Karen’s clear and concise advice helped you navigate what could have been a stressful situation.

Rated 5 out of 5 stars

Jessica Dolan

Jessica Dolan, I am vey late in leaving a review, however I believe your management also assisted in my Road traffic matter. So I hope that this still counts. Jessica, you were fantastic, still brings tears to my eyes how you handled this so compassionately and professionally. You were superb and I cannot thank you and your team enough.

December 24, 2024
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to share this, even if a little later – it absolutely counts and means the world to us! We’re delighted to hear that Jessica handled your matter with such compassion and professionalism. Your kind words about her and the team are truly appreciated, and we’re so glad we could support you through a difficult time.

Rated 5 out of 5 stars

Excellent service , highly recommended

I had a call from Karen today from Patterson Law and I’m so glad I did .After speaking to another solicitor I was left with very little hope of saving my licence and my job .Karen was very helpful and has given me various options of which I was not aware of before .I would definitely recommend getting in touch with Patterson law

December 22, 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you, we are delighted to hear that Karen was able to give you hope and provide options you weren’t aware of Tony. We always aim to make sure our clients feel supported and informed, so it’s great to know we achieved that for you.

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