PickYoMix Reviews 142

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Scumbags amassed a huge customer base and then sold the data to You Pick We Mix. Founder of Pick Yo Mix vanished overnight. Incredible.

Rated 4 out of 5 stars

At least 3rd time we have ordered. Always fresh,and been happy with for most part. But last time we received them the jelly beans were a big disappointment-they had no discernible flavour differenc... See more

Company replied

Rated 1 out of 5 stars

Constantly inundated with e-mails; several times a day, about some new discount code that knocks a whooping £5 off heavily priced sweets. I've ordered in the past two times and the service was okay bu... See more

Rated 5 out of 5 stars

Amazing company, can’t fault them at all. Been using them for about a year maybe, had 5+ deliveries and never had an issue. Great quality and very tasty sweets, quite a large selection to choose from,... See more

Company details

  1. Confectionery

Written by the company

We sell the finest pick 'n' mix in the land. No more pointless trips to the newsagent. Proper sweets. Delivered direct to your door.


Contact info

2.9

Average

TrustScore 3 out of 5

142 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Good quality sweets

These are good quality sweets, very fresh and last well. I always order 2 bags and it does take a couple of weeks to finish (surprisingly!) but they still taste great.
Nicely packaged and quick delivery too.

December 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Great product and great customer service

I ordered 2x 1Kg bags of sweets, however when they arrived one bag wasn’t the selection I had made. I emailed Pick Yo Mix as soon as they arrived on the Saturday, and had a response by the Sunday. They apologised straight away and after a couple of emails back and forth to clarify the issue, a new bag was arranged for me and they have not requested the incorrect bag back.
The new bag arrived quickly and with no fuss.

The sweets are such a great quality, very fresh and extremely tasty! This was only my second order, but will use them time and time again now as their customer service matches the quality of their product!

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

Love the sweets

Love the sweets. Soooo fresh and soft. You can't stop eating the sweets as they taste so good. Have ordered afew times and the service is fantastic. Sooooo quick. Plus its great you get a discount code

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

When 5* isn’t enough…

I cannot rate this business highly enough for their customer service; better than I have ever had anywhere, for anything. They are quick to respond to any issues and with my most recent order went above and beyond to rectify a problem that happened in transit and wasn’t even their responsibility.
The sweets are also delicious… but everybody already knows that 🍭💗

October 31, 2021
Unprompted review
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Rated 5 out of 5 stars

I've ordered more times than I should…

I've ordered more times than I should admit and it's literally the best pick n mix I've ever had. It never lasts long and the customer service is amazing. I've only ever had one teenie problem before and they went above and beyond to rectify it!

October 29, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service - if they don't like what they hear then they just ignore you! I had an issue with some of my sweets and they just said they would feed it back to the warehouse...how does that help me?? Greedy and rude.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely AMAZING !!

Absolutely AMAZING best purchase!!! Definitely recommend!
Packaging amazing
FAST delivery
Sweets taste amazing!!!
Outstanding service!!!
Will be buying more in the future 100%

October 16, 2021
Unprompted review
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Reply from PickYoMix

Mel, you've made our day, thank you! xx

Rated 5 out of 5 stars

Yummy for my Tummy

These are a great company easy to order quick delivery giod promos and after I've tried many others these are by far the freshest, the smell you get when you open the bag is really yummy

October 15, 2021
Unprompted review
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Reply from PickYoMix

We live for that freshly opened bag smell Zena- it's the best! Thank you xx

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Rated 5 out of 5 stars

Don’t miss out!

Easy to use website with a great selection of sweets. Nice packaging with THE MOST DELICIOUS sweets inside!

September 29, 2021
Unprompted review
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Reply from PickYoMix

Thank you so much Luci! xx

Rated 4 out of 5 stars

Great product - just needs better packaging

I love these sweets, they are so tasty and a excellent variety too! Certainly value for money.

The only reason I haven't given 5* is because of the plastic packaging. I'd much rather receive it in recyclable packaging in future.

September 23, 2021
Unprompted review
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Reply from PickYoMix

Thanks for your feedback Louise, we're always working on ways to improve for our legendary customers like you! Watch this space xx

Rated 5 out of 5 stars

Well worth a purchase

Well worth a purchase . Such a variety of sweets all in one bag . Excellent quality . I’m already taking orders from the rest of the family. Well packaged in colourful Jiffy bags & speedy delivery. Everyone should try at least one bag !

September 21, 2021
Unprompted review
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Reply from PickYoMix

Yasss Clair! Thank you so much for your awesome feedback xx

Rated 5 out of 5 stars

Ordered several times

Ordered several times, always quick delivery, always exactly what I ordered with fab offers too.
The sweets are good for 6 months, I can’t contest to this as mine are always gone in a week!

September 7, 2021
Unprompted review
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Reply from PickYoMix

Shannon, we're yet to meet anyone who can keep their sweets for more than a week ;) xx

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Very high quality product at competitive prices and the owner who genuinely cares👍👍👍

September 5, 2021
Unprompted review
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Reply from PickYoMix

Thanks so much Lee, I'll be sure to pass your feedback on to our amazingly dedicated customer service team! Jess xx

Rated 5 out of 5 stars

Fresh sweets, quick delivery

I've been ordering from this company for a while now and the sweets are always fresh. I love the updates you get direct from the owner Jess.
I was super impressed I made an order at about 2.30pm yesterday and got my order delivered at 10am this morning 😁 so happy as kids got them for bank holiday weekend.

August 28, 2021
Unprompted review
Rated 4 out of 5 stars

Mostly really good, but Jelly beans just Meh.

At least 3rd time we have ordered. Always fresh,and been happy with for most part. But last time we received them the jelly beans were a big disappointment-they had no discernible flavour difference between the colours, all same meh taste.

Also my wife didn't like way different options appeared depending on the scoop number, must say the web site (only done via phone) could be clearer on adding packs and incorporating images in the pull down scoop menus.

August 27, 2021
Unprompted review
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Reply from PickYoMix

Hi guys! Have you seen our new website that launched last week? You'll be happy to hear we listened to your feedback! xx

Rated 5 out of 5 stars

Pick yo mix 10/10

Honestly this is the best quality stuff! I won’t go to any other sweet shop because the quality and the variation in treats is second to none!
I love knowing that this is helping a business build and grow because it really deserves it!
Honestly amazing!!!

August 26, 2021
Unprompted review
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Reply from PickYoMix

Toni, thank you so much for your amazing review. You've made our day! xx

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Rated 4 out of 5 stars

Have ordered from here a few times now

Have ordered from here a few times now, always great sweets that last less time than they really should do, mainly thanks to me eating them way too quickly😂. My only gripe with my latest order was the lack of variety with my sweets. I ordered the mega "anything mix" and the "mystery mix" and both bags were probably 75% sour sweets. Luckily I love sour sweets but would have loved a little variety. This hasn't been an issue in my previous probably 5 orders that I have made, and will have no hesitation in ordering again, it was just a little thing that could've improved my experience

August 21, 2021
Unprompted review
Rated 5 out of 5 stars

Delicious sweets, helpful staff!

Absolutely delighted with our sweets. We have ordered a few times from PickYoMix and never been disappointed. It was a smooth and easy ordering experience, no messing about. We received lovely, fresh, high quality sweets.
Customer service cannot be faulted, I emailed over with a minor issue that was my fault, got a prompt, helpful reply and my issue resolved!
No question about the fact we will be ordering again.

August 21, 2021
Unprompted review
Rated 5 out of 5 stars

Yummy!

I'm on my 5th order so far do that says a lot! Brilliant customer service and delicious sweets! Plenty to choose from even for the pickiest people like me. 6th order will no doubt be soon.

August 19, 2021
Unprompted review

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