While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their caring, professional, and knowledgeable approach, making complex processes much easier. Many highlight the exceptional customer service, noting the dedication and support received throughout their claims, from initial application to tribunal. People frequently mention feeling confident and reassured by the guidance provided, leading to successful outcomes for their claims. However, some people were dissatisfied with the service, mentioning long waiting times for phone calls and feeling that their cases were not adequately addressed. A few individuals also reported being refused service for reasons they considered invalid, such as having previously inquired with another organization.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff's... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional support and... See more

Service

Customers had positive experiences with service. Many reviewers highly recommend the service, praising the... See more

Claim

Users describe positive interactions with claim assistance. Many customers express gratitude for the support... See more

Customer communications

Reviewers express high satisfaction with the contact experience. Customers consistently highlight the regular... See more

Based on these reviews

Rated 5 out of 5 stars

The words 'thank you' are not enough to convey how grateful I am for the caring, support, and guidance I have received off Jeremy. From my initial application, MR review, and today's Tribunal, Jeremy'... See more

Company replied

Rated 5 out of 5 stars

I received open honest and relevant advice at a very emotionally difficult time.Thanks so much to everyone that works to assist people who are jnable to think clearly and in many cases,very distress... See more

Company replied

Rated 5 out of 5 stars

I want to thank Julie for all her help with my father's PIP case. She was professional, patient, and explained everything clearly. She made a complicated process much easier for us and helped my fath... See more

Company replied

Rated 5 out of 5 stars

The staff that helped me gave me the convidence, to push forward and apply again after a bad experience a few years ago where I was made to feel rubbish by an assessor who then striped me of my pip j... See more

Company replied

Rated 5 out of 5 stars

I entrusted pip help .org for help with my claim because of multiple ongoing disabilities and long term health problems.. The initial chat with Dave , his understanding and knowledge made it an... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Sue at PIP help who took the stress and anxiety out of completing a PIP mandatory reconsideration for my daughter. She was caring, highly professional and advised us on the supporting d... See more

Company replied

Rated 5 out of 5 stars

I spoke with Maddie after finding information on FB of all places. At first I was apprehensive, due to my condition and anxiety, but Maddie put me at ease straight away. She explained the process for... See more

Company replied

Rated 5 out of 5 stars

I have found this service an amazing support in my PIP journey. After being refused at first application Jeremy guided me through MR and Tribunal. He gave me amazing support and advice and told me t... See more

Company replied

Rated 5 out of 5 stars

From rye start to finish Michelle was a great help & very informative I could not if done this without her help her knowledge was invaluable age was always there to help & answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

Annie was amazing from start to finish! Her expertise and guidance ensured I was able to navigate my application with ease, and which resulted in a successful claim. Just knowing she was at the end o... See more

Company replied

Rated 5 out of 5 stars

Thank you Annie for helping me navigate through the overwhelming Pip process. You were there from start to finish, helping fill out the forms and through the telephone assessment. Just knowing that so... See more

Company replied

Rated 5 out of 5 stars

I found this support service amazing. So knowledgeable and kind. I really thought I wasn’t getting very far with my application but with the Support and understanding from Mel there has been a success... See more

Company replied

Rated 5 out of 5 stars

Exceptional service! So thankful for the support and advice. Dave’s professional and reassuring manner put me at my ease to speak about difficult issues. He was clearly very experienced and provided m... See more

Company replied

Rated 5 out of 5 stars

had a really positive experience with Michelle, my caseworker at PIP Help. She was kind, patient, and incredibly knowledgeable throughout the whole process. She took the time to explain everythin... See more

Company replied

Rated 5 out of 5 stars

Over the last few weeks I have spoken to david about my review. David has been kind courteous and caring. He has given me a clearer outlook on my review and im no longer stressing on filling it it... See more

Company replied

Rated 5 out of 5 stars

EXCELLENT SERVICE I’ve have used this service prior & on both occasions I have dealt with Melanie. Melanie is very professional, caring & a lovely person, she was amazing! I can honestly say if... See more

Company replied

Rated 5 out of 5 stars

Doing something emotive, like challenging a PIP award, can be scary and can be an anxious time. My case was the same experience as others , however I had the most incredible case handler who look... See more

Company replied

Rated 5 out of 5 stars

I received immediate response to asking for help via Facebook, being advised I had been added to the list for advice regarding change of circumstances for my Sons PIP claim. I had a nice friendly supe... See more

Company replied

Rated 5 out of 5 stars

My daughters PIP case went to tribunal & I sought help from PIP HELP CIC as I was feeling overwhelmed. David was so helpful and empathetic, my case was taken on by Julie who was incredible, I can’t fa... See more

Company replied

Rated 5 out of 5 stars

I had to appeal my PIP decision and I've decided to get some help this time. I've contacted PIP HELP CIC and what I can say - these people are not only professionals but they take every case with so... See more

Company replied

Rated 5 out of 5 stars

I spoke to Maddie who helped me with a Mandatory reconsideration for my PIP application back August. She was so knowledgeable and guided me into what evidence and information I needed to complete.... See more

Company replied

Rated 5 out of 5 stars

My Son lost his PIPs and we failed to get a change of mind from doing our own MR. I found a help page of FB and that's how I ended up using this amazing organisation. I was contacted by Phil and he gu... See more

Company replied

Rated 1 out of 5 stars

They claim to be a non-profit but take 50% of back dated payment+ Vat on top. Also read the contract very carefully, they are very shady. I suggest getting an actual lawyer than these people.

Company replied

Rated 5 out of 5 stars

Absolutely 5 Stars, the care and support from Jeremy was outstanding. Without his support I would not be able to make my life any easier. I now can get extra Hydrotherapyand any other treatments to... See more

Company replied

Rated 5 out of 5 stars

Amazing service. What can i say, these people have helped me not only get my PIP , but also helped me with my appeal to get the better rate, even when i wasn't interested in fighting on. My helper Je... See more

Company replied

Rated 5 out of 5 stars

I used this company as I didn't have any confidence taking my pip to a tribunal after the stress and anxiety it gave me last time. I was working with Sandra who was so attentive and advised me to carr... See more

Company replied

Rated 5 out of 5 stars

Jeremy has helped and supported me throughout my MR through to a Tribunal and through his skills and knowledge successfully helped me sit in front of the Judge and panel to achieve a great result. I... See more

Company replied

Rated 5 out of 5 stars

Phil was incredibly knowledgeable and he offered support via email, phone call and text even outside office hours. His expertise was invaluable in understanding how to fill the application form correc... See more

Company replied

Rated 5 out of 5 stars

Words can’t express my gratitude for everyone at this charity. The kindness and support start to finish, it also felt so personal. A special big things to Sue, I owe you so much. Thank you!

Company replied

Rated 5 out of 5 stars

From my initial call with David to find out more about The PIP Help CIC ‘no win no fee’ service I was impressed. David’s warm personality and helpful explanations cemented my decision to use the... See more

Company replied

Rated 5 out of 5 stars

So grateful to Annie for all her help, compassion and support. For always being there at the end of every message we sent to her, and to her being there through my assessment. We couldn’t have got t... See more

Company replied

Rated 5 out of 5 stars

Great company great help. I was a little disappointed about adding VAT to the final invoice (my fault for not reading the T's&C's) however it was never referred to. Julie was lovely and super helpful

Company replied

Rated 5 out of 5 stars

I had a free phone call with Dave where I explained my review and the information that I had. He explained the best way to proceed. I felt very supported and reassured. It was helpful to know that I... See more

Company replied

Rated 5 out of 5 stars

Dave has helped me on more than one occasion what a delightful man Very knowledgeable and compassionate to my needs and worries Thank you Dave for being you 🙏🏽

Company replied

Rated 5 out of 5 stars

I contacted piphelpcic for advice as it was my 1st time making a new claim & i was completely overwhelmed and didn't know where to start. My 1st contact was with dave who was so friendly, helpfu... See more

Company replied

Rated 5 out of 5 stars

I had a call with David this afternoon who was very knowledgeable about PIP and the processes both legally and on a personal level. He was understanding and gave me reassurance. I would recommend this... See more

Company replied

Rated 5 out of 5 stars

Dave spent a while on the phone explaining about the scenario of an appeal, was very professional and exact but also very kind and reasurring. I am very happy to hartily recommend this service and won... See more

Company replied

Rated 5 out of 5 stars

I claimed for PIP and was not given enough points. I was a little disappointed so I contacted PIP HELP CIC and spoke to Dave. He put me in touch with Lynn who was very empathetic to my situation. Over... See more

Company replied

Rated 5 out of 5 stars

David and Julie made the process easy to understand and helped, guided and assisted all along the way. Very efficient, professional and friendly. I have recommended PIP Help to others and encouraged... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Michelle. She was incredibly supportive throughout my PIP application process. I wasn’t even aware I might be entitled to PIP until my employer arranged an occupational health a... See more

Rated 5 out of 5 stars

Jeremy has been an absolute godsend he helped me so much and did the appeal for me and I got enhanced on both what a brilliant guy

Company replied

Rated 5 out of 5 stars

I called PIP HELP which is a free telephone advice service for PIP. I was given excellent advice from Dave regarding PIP and I appreciate all the advice I was given. Thank you PIP HELP!

Company replied

Rated 5 out of 5 stars

After two unsuccessful attempts to claim for PIP I got in touch with PIP HELP. I had a lovely conversation with Dave, who then put me in touch with Julie who handled my case. She was with me eve... See more

Company replied

Rated 5 out of 5 stars

From the first moment I met Mel I felt at ease straight away. She swiftly grasped how difficult life had become for me because of my health struggles. I was recommended to Mel at PIP HELP CIC a... See more

Company replied

Rated 5 out of 5 stars

I first made contact on Facebook. I lost my pip on renewal and was absolutely devastated. Dave initially rang me to explain how they could help me, costs etc. l was then contacted by Maddie who was ab... See more

Company replied

Rated 5 out of 5 stars

I used PIP HELP after being turned down and only getting 2 points. Sandra helped me do a MR and then help when I went on to tribunal and ended up with high care and standard mobility. Lovely lady coul... See more

Company replied

Rated 5 out of 5 stars

I turned to PIP Help at the appeal level of my claim after nearly giving up on it so many times, and I am so glad that I found them. I have now been awarded the points I was hoping for all... See more

Company replied

Rated 5 out of 5 stars

Having heard how daunting the PIP form is, I began my search online while recuperating from a procedure and discovered PIP Help CIC website that proved to be beneficial. Upon making a phone call,... See more

Company replied


Company details

  1. Non-Profit Organization

Written by the company

We are a Not-For-Profit Community Organisation supporting the rights and welfare of people with disabilities. We offer practical advice and assistance with all aspects of claiming Personal Independence Payment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from a team that know what they are doing

The staff that helped me gave me the convidence, to push forward and apply again after a bad experience a few years ago where I was made to feel rubbish by an assessor who then striped me of my pip just to gain herself some brownie points.
Annie was with me all the way, advising listening and making me feel confident again, and yes with her support and a good fair assessor I was rewarded my pip. Thank you Annie and your team, x

August 18, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Steven,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Advertisement
Rated 5 out of 5 stars

Absolutely 5 Stars

Absolutely 5 Stars, the care and support from Jeremy was outstanding.
Without his support I would not be able to make my life any easier.
I now can get extra Hydrotherapyand any other treatments to support me with my Fibromyalgia and Me/CFS.

October 7, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear customer,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Jeremy has been an absolute godsend

Jeremy has been an absolute godsend he helped me so much and did the appeal for me and I got enhanced on both what a brilliant guy

October 1, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Nigel,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Exceptional service

Exceptional service! So thankful for the support and advice. Dave’s professional and reassuring manner put me at my ease to speak about difficult issues. He was clearly very experienced and provided me with clear and relevant information to help me with my daughter’s claim. His attention to detail made it feel like a very personalised service. The call was followed up with information to refer to as promised. I would not hesitate to ask for further help if needed and refer any friends or colleagues to this essential service for help. Thanks so much

October 1, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Jeremy has helped and supported me…

Jeremy has helped and supported me throughout my MR through to a Tribunal and through his skills and knowledge successfully helped me sit in front of the Judge and panel to achieve a great result. I would recommend Jeremy and PIPHELP CIC for anyone who wants support and help through the maze that is DWP.
Thank you Jeremy. In fact I’ll miss our chats 😉

October 2, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Sandra,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Advertisement
Rated 5 out of 5 stars

Could not have gone through it without them!

I approached PIP Help CIC for support with submitting a Mandatory Reconsideration and am so pleased I did.

I initially spoke with Dave who was extremely helpful. What I particularly liked was that there was absolutely no pressure to commit to using their services. Dave was more than happy to just spend time talking and giving general advice about how the Mandatory Reconsideration process works and what to think about when competing the documentation. A real gentleman.

When it became clear this would be something I would not be able to do without personalised support, I was referred to Jeremy.

And, what can I say about Jeremy? I’m not sure I can do him justice.

Let’s be honest, the process is horribly humiliating but with Jeremy by my side it helped. It really did.

I don’t recognise myself as being the same person I was before my diagnosis. I respond to situations so differently as to how I would before. Jeremy helped me to remain focused on the outcome and by explaining things to me so clearly and patiently we got there and I felt brave enough to do it.

He listened to my ramblings, repetitive and disorganised speech without passing judgement and somehow managed to put together a case to support my application.

Jeremy kept in regular contact during the whole process and please, please, believe me when I say that no question was a stupid one. I had many and Jeremy always replied quickly to phone calls and and messages with good grace and humour. I’m going to miss him.

Please don’t face the daunting prospect of PIP alone. Yes, I know there is a fee but, for me, it has been worth every penny. I know I would not have done it without them. I wouldn’t have even tried. So, please trust them to support you too.

September 17, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear MJ,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Reassuring free phone call

I had a free phone call with Dave where I explained my review and the information that I had. He explained the best way to proceed.
I felt very supported and reassured. It was helpful to know that I could contact them again and get help if my review was turned down.

March 31, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

DearMandy,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Fantastic service

I had to appeal my PIP decision and I've decided to get some help this time.
I've contacted PIP HELP CIC and what I can say - these people are not only professionals but they take every case with so much care for us. Jeremy was so helpful and detailed. My advice to anyone who need help with first claim, review or appeal, to use PIP HELP CIC services.
Thank you!

September 1, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Zuzi,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Thank you Jeremy and piphelpcic.

I contacted piphelpcic for advice as it was my 1st time making a new claim & i was completely overwhelmed and didn't know where to start.
My 1st contact was with dave who was so friendly, helpful and full of knowledge & advice.
I was then assigned a case worker Jeremy. I can not give enough gold stars for this gentleman. His knowledge, kindness, patience and support was amazing. He listened.... A lot. Talked me through every possible scenario. Always in contact with calls or texts, emails when I had days that I couldn't communicate properly and struggled with my disabilities, pain, anxiety and mental health. He helped decide what medical information I needed and what to send, helped draft, properly word and describe my disabities perfectly on the form and fill it out. I can't thank him enough for his support and making me smile, he even supported me before, during and after my telephone assessment.
I was delighted to receive enhanced award on both daily living and mobility.
Worth every penny and more. Please don't hesitate to ask them any questions as there honesty was very much appreciated.
Jeremy I will be forever thankful for all that you did for me. You went over and beyond. Thank you to you all.

September 3, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear DH,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Advertisement
Rated 5 out of 5 stars

Amazing help from Pip help

I entrusted pip help .org for help with my claim because of multiple ongoing disabilities and long term health problems..
The initial chat with Dave , his understanding and knowledge made it an easy decision ,and the right place for getting help ..

Annelin then helped me all the way through.. her attention to detail, knowledge , kindness and understanding to my struggles with cognitive function and pain levels was just outstanding.!
Annelin has really restored my faith in people.. Iv never really had such dedicated help like this before..
I would definitely recommend this service to anyone.. 1000 stars .

July 18, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Brian,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Excellent service…

Dave spent a while on the phone explaining about the scenario of an appeal, was very professional and exact but also very kind and reasurring. I am very happy to hartily recommend this service and won't hesitate to use it in the future.

July 16, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

DearJacqui,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Amazing service.

Amazing service.
What can i say, these people have helped me not only get my PIP , but also helped me with my appeal to get the better rate, even when i wasn't interested in fighting on. My helper Jeremy, helped me through it all and even when i was suffering with some depression, showed great kindness, patience and laughter when it was needed. I cannot praise this service enough. I would give them 6 stars if i could.

July 7, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Steve,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Worth every penny!

I am an intelligent, articulate, well educated individual with a world of corporate and professional experience even within the health sector BUT, despite that, I have struggled with the PIP system and to achieve the right award for over 10 years because the system is crooked and deliberately keeps so many of us from obtaining money that we are entitled to and that will enhance our lives and help us to exist in a world that is not always very disability friendly. I am so very grateful to PIP help CIC and to Julie who knew exactly how to prepare the form and all the evidence in a way that honed in on the descriptors and made sense of everything. I could honestly never have done what Julie did for me, not with all my experience or qualifications or intelligence… because it isn’t about that. It’s about the right kind of knowledge and applying it in the right way. The support I was given throughout the process which alone is anxiety provoking enough, was second to none. Yes, when you get your lump sum it’s a huge chunk to lose by signing up for this kind of help. BUT without Julie’s help I doubt I would have got the award at all and at least, once secured, I now have a larger sum monthly which I wouldn’t have had had I not had their help. So for me, I believe they are worth every penny and would highly recommend their help to anyone! To Linda, Julie and everyone else working for this amazing organisation, thank you for everything you do to help our voices continue to be heard in a way they can’t ignore! You are appreciated!

July 1, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Debbie,
Thank you for your kind words. It was an absolute pleasure to have supported you. Kind Regards from all the team here at PIPHELP.org

Advertisement
Rated 5 out of 5 stars

Thank you Maddie!

I turned to PIP Help at the appeal level of my claim after nearly giving up on it so many times, and I am so glad that I found them. I have now been awarded the points I was hoping for all thanks to Maddie's constant support.

I submitted my claim for severe depression and anxiety, and like so many others, was given 0s across the board and made to feel as though I did not deserve PIP. Due to this I very nearly gave up, taking a long time to finally submit for a reconsideration. When I eventually did, the result I received was still 0s across the board.

At this point, I turned to PIP Help as I could not face the prospect of taking my claim any further on my own, and from the very first phone call with them I felt as if I was able to finally take a breather.

Maddie has been a pillar of support from the second she took on my case. After submitting my appeal and keeping in constant contact during the long wait until a court date was assigned, Maddie then fully prepped me for the day itself and made sure there wasn't a single unknown about the process that could cause any extra stress.

On the morning of my tribunal Maddie kept everything positive and focused the whole time, right through until after the tribunal had ended. Thanks to all her prep work I was able to speak for myself in court and walk away feeling I'd been able to finally explain my situation fairly and without bias. That alone felt like a monumental win.

Even after my claim was awarded, Maddie continued working to organize everything I’ll need to prepare for my review when that day comes. 'Above and beyond' doesn't even come close.

I can't thank her and the team enough for helping getting me through that last leg of my claim, I know I couldn't have managed it without them.

June 13, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Lucas,
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Thank you Annie

Thank you Annie for helping me navigate through the overwhelming Pip process. You were there from start to finish, helping fill out the forms and through the telephone assessment. Just knowing that someone was supporting helped me apply and get awarded,a process that is challenging enough without have a chronic illness on top

June 3, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Melanie,
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Dave has helped me on more than one…

Dave has helped me on more than one occasion what a delightful man
Very knowledgeable and compassionate to my needs and worries
Thank you Dave for being you 🙏🏽

June 12, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Linda,
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

David is brilliant

Over the last few weeks I have spoken to david about my review.
David has been kind courteous and caring.
He has given me a clearer outlook on my review and im no longer stressing on filling it it.
I recommend CIC to anyone who is struggling with the review or any other pip issues.
Once again from the bottom of my heart thankyou david

June 2, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Joanne,
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Advertisement
Rated 5 out of 5 stars

Caring and professional

After going through the process of applying for pip on my own and being denied, I discovered pip help.

I was put in contact with a wonderful lady called Carol and she has genuinely been my rock throughout the rest of the process.

First off Carol has been so kind, considerate and caring during the process, she picked up my case from the reconsideration stage.

So positive and professional Carol, went over my case in depth went over my medical history and current health status and she straight away though I had been wrongly denied, and stated what parts of my medical history had not been highlighted in my original application

After resubmitting my application Carol was sure I should receive a positive outcome she has been in contact regularly to keep me updated over the last 18 months

Shes always been available when ever I've needed and questions answering or to go over any correspondent I've had with the dwp.

Finally on my tribunal date which Carol attended remotely as did I, again she was so positive just reassuring me that this was my day to explain my position to clinical experts and not just some.box ticker at the dwp.

Carol even spoke on my behalf at the end of what was a very grueling and exhausting experience in court.

Carol was even upbeat about the whole day even though i felt more downtrodden that before and explained there's nothing more we could have done.

I can't speak for the other case handles but I'm so glad Carol was appointed to me, from the very start she layed out the step by step process she been absolutely brilliant with me from start to end and even though the timeline was stretched out more than we anticipated we got the positive outcome that we expected.

Really can't praise Carol enough for the help and support she has given me and will be forever thankful,

April 9, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear Nathan,
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Rated 5 out of 5 stars

Knowledgable, trustworthy and reliable

Phil was incredibly knowledgeable and he offered support via email, phone call and text even outside office hours. His expertise was invaluable in understanding how to fill the application form correctly. We totally recommend Phil and PIP HELP, they are a honest and trustworthy company.

May 23, 2025
Unprompted review
PIP HELP CIC logo

Reply from PIP HELP CIC

Dear G.A.,
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look