Play-start.com 

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See what reviewers are saying

Rated 1 out of 5 stars

And they're gone and my RDR2 and Sakiro with them. Good that there was discount for RDR2 Ultimate discount and PS Plus Premium

Rated 4 out of 5 stars

Worked, but took a day before being able to activate key. Instructions for key activation stated that a VPN had to be used to activate. Sounded kind of fishey at first but works like a charm.

Rated 1 out of 5 stars

Dont even consider buying anything from this webpage, i got my account, but they refused to allow to change credentials. I was lucky, after a month i was able to change them through microsoft support,... See more

Rated 4 out of 5 stars

I got a preloaded playstation account and a steam key, they took about 30 mins to and hour to come through and they both worked fine. I was very skeptical about buying a PS account but it let me... See more

Company details

  1. Video Game Store

About Play-start.com

Information provided by various external sources

Notre engagement

Les produits Play-start.com sont toujours livrés instantanément, grâce à notre système de livraison automatique. Les jeux que nous vendons proviennent uniquement de véritables distributeurs au sein de l'UE. Par conséquent, nous offrons à nos clients une garantie de remboursement intégral. Satisfaction totale du client, ou remboursé !

Nous sommes engagés envers nos clients !

Nous nous engageons depuis longtemps à traiter nos clients comme nous aimerions être traités. Avec plein de soutien et de gentillesse. Dans le cas improbable où vous rencontrez un problème, veuillez contacter notre équipe de support qui sera ravie de vous aider à résoudre votre problème.

À propos de cette entreprise

Play-start.com est un des leader mondial dans la distribution de clés de jeux. Nous fournissons des produits numériques pour les derniers jeux à des milliers de clients dans le monde chaque mois. Vous avez un problème ? Veuillez contacter notre équipe de support pour nous donner une chance de résoudre votre problème, avant d'écrire une critique négative. Je vous remercie !


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 2 out of 5 stars

I bought a game awhile back black ops…

I bought a game awhile back black ops 4,so it's been awhile. I never had a problem playing the game till recently. When I log in it's asking for the account to be verified and I can't find anyway to contact this site anymore. So the game has now been unplayable for 6 months with no way to get to the bottom of this

December 22, 2020
Unprompted review
Rated 1 out of 5 stars

BIG BIG SCAM ..

BIG BIG SCAM ...
You will pay but you will never get your game.

I am supposed to get a code to verify the account .. but the support is inexistent. I am still waiting

Do not bother ... but on another website

September 28, 2019
Unprompted review
Rated 1 out of 5 stars

Don’t order

Don’t order
I ordered black ops 4 off these guys a year ago and I played it for 2 hrs and they changed the password on the account and won’t give me the details.

I am in contact with their support team for nearly a year now and they are very slow at responding and are no help is there anything I can do guys please help me I’m down the 50:00 I paid for the game

Thanks fellow reviewers
Ciaran

September 15, 2019
Unprompted review
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Rated 1 out of 5 stars

Slow to respond

Slow to respond, if you want a refund you must send a ticket but the ticket option is disabled.
They sell a single account to multiple people and you won't be able to actually play the game you payed for.

August 12, 2019
Unprompted review
Rated 3 out of 5 stars

No code to verify identity on xbox

A month passed from what i Bought a game and when I was able to download it. I was waiting for the code to verify my identity on xbox once you add the new profile. I asked a lot of time to have the code which has been sent to a mobile number associated to the account they gave me but nothing, they were not able to check this mobile number. They didn't reply to my questions. Furthermore, I asked for a refund but no answer neither about this. After I did this review, they contacted me offering a credit to refund the price. I bought the same game and finally i was able to receive the code.

August 5, 2019
Unprompted review
Rated 1 out of 5 stars

Bad Password/ ID!

I am, for one, a very angry and unhappy customer. I tried to log in to the account that Play-Start gave me, but i could not log in as my PS4 deemed that one of them was incorrect. I want my money back!!! Either that or they contact me as soon as possible so that we can fix the frickin situation. If any helpful reviewers see this, please reply with a solution to this problem. How can i get my money back? Since the Play-Start "support hub" isn't helpful. Thank you! :)

July 17, 2019
Unprompted review
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Rated 4 out of 5 stars

Great support !

Hi,
Had some issues launching a game after it had worked smoothly so far.
Great support from Play-start.com
I appreciate their patience and their professionalism...

Thank you

June 27, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM

It's a big fat scam, don't buy anything for this piece of shitt
F**ckin cvnts...

June 21, 2019
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM!!!!!!

Dont even consider buying anything from this webpage, i got my account, but they refused to allow to change credentials. I was lucky, after a month i was able to change them through microsoft support, but it was a russian roulette at all. Lucas from the support cant speak english properly, since hes french, and he only helps you if he wants. NEVER EVER AGAIN. SH.TTEST WEBPAGE AND CUSTOMER SERVICE ON EARTH!!!!

June 13, 2019
Unprompted review
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Rated 1 out of 5 stars

This place is a scam

This place is a scam. I had to wait more than 24 hours for the game code to be delivered, which is unacceptable . Next they send you an email with some username and password. After just 2 weeks of playing the game somebody was kicking me out constantly from that profile making it impossible to play. Ive contacted them on their live chat and the conversation is like this :
Me :Somebody is constantly kicking me out of the account and I cannot use the product I paid for. You will fix this or I want refund !
Them after more than 24h:
Hello, You must play with the account provided as indicated in the activation tutorial.
Me:
Hello again, I am using the account provided by you, but somebody is constantly kicking me out of the account as I play. How will you fix this ??
Then again more than 24h to respond:
Hello, Try to put yourself in the lead on the game please.
Me: What ? What is that even mean ?
Them :Can you try to put the main game on your console
Me: You are a bunch of thieves. I am explaining the problem to you from a week and you respond to me in this way!??!!? Whats wrong with you ? You need to fix this, or I will fix it for you !

The worse thing was i saw all the reviews before i pay them and bought it anyway.

DON'T MAKE MY MISTAKE. RUN AWAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

June 2, 2019
Unprompted review
Rated 1 out of 5 stars

The worst purchase experience I have…

The worst purchase experience I have ever had. The worst non-responsive support, and they buy from mtcgame.com and deliver to you, only to find what they bought for you doesn't work.

I can safely rule it as scam, so if you care about your money, don't ever get near this, or else you're doomed! Don't be fooled by the Trustpilot icon they put on the bottom, they put a URL that shows you only 3-4-5 stars reviews, so edit the URL to read the full reviews and your jaw will drop.

I wish I had paid attention to the reviews trick and read all the real genuine ones before I bought. The good thing though, I paid using G2A, and I've filed a dispute on my G2A Pay dashboard.

They sent me an email to leave a review and "Win a game", but I'm not gonna fall for it, my hard earned money bought game doesn't work, and was delivered 3 days later, and was sent to MTCGame to retrieve it, and they want me to be seduced by a non-existent mirage!? Too late guys, all I want is refund of my money. Period.

May 30, 2019
Unprompted review
Rated 1 out of 5 stars

Bought Fifa 19 on September

Bought Fifa 19 on September, until now i had no problems. This Friday i was trying to logging on the account they provided me and the password has been changed, and the support keeps ignoring me(have sended 4 messages already)
I feel completly scammed by this website

May 18, 2019
Unprompted review
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Rated 1 out of 5 stars

I placed my order 4 hours ago.

I placed my order 4 hours ago.
game is still not available
I never received any purchase confirmation via email.
No answer from help desk via email / via phone the number is fake

Order: #O-EDD36CB6EA

May 14, 2019
Unprompted review
Rated 1 out of 5 stars

just rip off

just rip off. write in the description of different languages and if you buy the product is only 1-2 languages available, mine of course not. no good will not meet. 40 euros set in the sand because the dealer thinks a tooltip that is so well hidden that you do not see it at first glance is sufficient. I feel ripped off and fooled. I will never buy anything here again!

May 14, 2019
Unprompted review
Rated 1 out of 5 stars

Bought PS4 game

Bought PS4 game, got to play it a bit. 3 days later, game is locked away and no help from customer support for last 42 hours.

May 13, 2019
Unprompted review

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