Hi I ordered a solis hybrid inverter on eBay from them £699 it arrived on the day I ask for I found it badly damaged from being drop . The said it was down to delivery company . Ask for a replacement... See more
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I ordered 4 bottles of heating inhibitor but only 2 were delivered. Have made 2 direct attempts to communicate via e-mail and one via Paypal but still no response from Plumbbox/Cofield. Small value... See more
Incomplete order reported within hours of receipt of delivery. Have tried to get in touch with the company to get the rest of my order and have had no correspondence back. Impossible to get hold of. T... See more
Company replied
DO NOT BUY FROM THIS COMPANY! Placed an order (over £400 of underfloor heating pipe) and received an email promptly saying items were out of stock and we would be refunded immediately. No sign of t... See more
Company replied
Company details
Information provided by various external sources
plumbBOX.co.uk is a new way of shopping for your everyday plumbing supplies
Contact info
United Kingdom
- plumbbox.co.uk
1.5
Bad
168 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent.
Excellent.. cheap price and fast delivery. Excellent customer service as well.. fully recommended!!
April 15, 2019
Unprompted review
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Top service with amazing delivery times.
February 27, 2019
Unprompted review
Tradesmans view
Easy to navigate website, good trade discounts & speedy delivery Plumbox is now my go too supplier for many consumables when installing boilers
February 7, 2019
Unprompted review
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Very good service
Very good service. Very helpful and quick. Would recommend this company to anyone.😁
January 21, 2019
Unprompted review
On time as said even when there was a…
On time as said even when there was a problem with the online system they was very quick to sort it out over the phone
January 16, 2019
Unprompted review
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Speedy delivery
Speedy delivery, well packaged. First class service. Thank you.
November 13, 2018
Unprompted review
Great fast service
November 11, 2018
Unprompted review
Excellent service
Excellent service . Delivery on time . No complaints at all
November 8, 2018
Unprompted review
Very pleased with the items which I…
Very pleased with the items which I ordered.Delivery very fast and the package was well wrapped.
November 6, 2018
Unprompted review
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Great Service!
October 31, 2018
Unprompted review
Plumbbox - proof that you can get great prices and quality service
You might be forgiven for thinking that low prices and good customer service don't go together but in the case of Plumbbox you'd be very wrong, I've only used them once but they absolutely delivered on both. They have an excellent range of quality product at brilliant prices that my merchants can't come close to. When I eventually placed an order, I'd missed their next day delivery cut off time by 15 mins but added a note asking if there was any chance of a next day delivery I'd be very grateful. Within 10 minutes the excellent Chris was on the phone to confirm they could still make the next day (before 10am), changed the delivery address to my customer and also confirmed that some product would follow as it was out of stock. Next morning as I unloaded my tools my delivery turned up bang on time, Chris then called later in the day to confirm when the remainder would be with me. I will definitely be ordering again, thank you for your exemplary customer service and great prices!
October 9, 2018
Unprompted review
Very good service.
October 7, 2018
Unprompted review
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Always 1st class with ordering and…
Always 1st class with ordering and delivery service.
October 3, 2018
Unprompted review
Excellent product,great price,delivered…
Excellent product,great price,delivered on time. Definitely recommend this company.
October 1, 2018
Unprompted review
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