Bad customer service when I called up the customer service I got told on 3 occasions am just the receptionist,I will get someone to call you and this never happens.So this is why I would give 1 star... See more
Plumbingmegastore
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See what reviewers are saying
Great price and delivery next morning 8am when ordered late afternoon. Could improve telephone service as engaged tone for hours. Competing supplier suggested they might be a fake company as c... See more
Purchased a combi boiler with flue and optional timer.I thought the timer was defective (off position did not work) so I requested a refund, which was process straight away with no ifs or buts. This w... See more
Ordered a Tempest cylinder. Five stars for the price. Five stars for delivering it the next day and here's the most remarkable thing. They fella who was fitting it had asked me to order a model which... See more
People also looked at
Very good service
This is the first time I have used this …
This is the first time I have used this company, aside from the great prices I cannot believe that I ordered this morning and it was delivered this morning, we will definitely use you guys again
Many Thanks
A+ sevice and delivery
A+ service and delivery
good communication on the phone
Very good service
Very good, bought a radiator was delivered on time would use this company again.
Amazing service
Amazing service , prompt, professional and competitive on price!
Officially my online Plumbing merchants now...using again for the 2nd time in a week.
GREAT service!
Helpful staff and prompt delivery.
Great price and delivery next morning …
Great price and delivery next morning 8am when ordered late afternoon.
Could improve telephone service as engaged tone for hours.
Competing supplier suggested they might be a fake company as couldn't price match the low prices. They were wrong.
Glad to say i took the risk and they were £100 cheaper for a ln indirect cylinder 300l.
The experience of purchasing from the …
The experience of purchasing from the Plumbing Megastore was very pleasant indeed, the item I purchased was delivered promptly and was the cheapest at the time.
Appalling customer service
4 days after online order , no order confirmation received . 1 email and 2 phonecalls where company failed miserably to help . 4th communication finally resolved order but company refused to accept failure stating they had sent 2 automated emails confirming order which I must have missed !
Very poor customer service . Company phone number answered by a receptionist that can't transfer calls just take messages that aren't actioned.
Good service
Great service and next day delivery!
Cant get hold of anybody
Item never arrived. Phoned and then they re delivered. I have emailed twice for a Vat Receipt and not received one. I have phoned twice and sat on hold for 15minutes and i am to busy to sit on a phone all day.
If you do read these my reference is 10832 please please please email an vat invoice
Good seller for boiler
Bought Vaillant boiler from them, and the transaction went very smoothly. They called about an hour delivery. Very good indeed.
Excellent Customer Service
I needed a boiler urgently, and reassurance that I had selected the right model. The person I spoke to was very knowledgeable and also went out of his way to ensure that I got my Monday delivery, despite me calling in on a Saturday.
Overall a very good shopping experience - many thanks.
Ordered an expensive Vaillant 637 …
Ordered an expensive Vaillant 637 Systems Boiler on the 17th Aug and can't believe that I had a call on the 18th the very next from their delivery company to say 'what time can I drop the item off' apart from the cheapest price on the web, it was the best experience I have ever had for an item purchased online. If there were 10 Stars available to give, that's what they deserve..........Excellent.......Excellent.........Excellent.........Sam
Cracking service
Cracking service , delivery super fast , and great communication. Totally recommend this company.
Correct products delivered in good …
Correct products delivered in good condition at the expected time. Can't really ask for more than that.
Very impressed with service
Very impressed with service, communication and most of all price. Will definitely be using again!
Very speedy efficient transaction
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